Quality Standards 3.2 Students Support and development

Quality Standards 3.2 Student Support and development

Quality Standards 3.2                   Student Support and development

Quality Standards Type                Process

Description

          In the first year of studies, a mechanism is required to develop basic knowledge or prepare students so that they will be ready to cheerfully learn at the higher education level with a low dropout rate. While they study, various activities to develop students’ knowledge and abilities should be provided – both in- and outside-of classes – along with activities to promote good citizenship and a sense of public awareness. A system to care for and provide academic advising (Bachelor, Master and Doctoral) should be established, along with a system to prevent and manage student risks, so that they will be able to successfully complete their studies within the timeframes specified in the curriculum. This includes supporting the dissemination of students’ academic work, providing learning opportunities to promote development of student potential, and supplying 21st century learning skills that meet international standards.

          Curriculum management performance that showed the quality of student will be based on ;      

          3.2.1 Academic Advising and Counseling

          3.2.2 Student Development Activities

Assessment criteria

In evaluating a suitable scoring level, consider the big picture and overall operational results of supporting students to gain essential skills for their future professions. Assessment level is a score between 0-5 as follows;

0 – No system
– No mechanism
– No concept of overseeing, tracking, and improving
– No information or evidence
1 – A system and mechanisms are in place
– System and mechanisms are not put into practice, implemented
2 – A system and mechanisms are in place
– The system and mechanisms are put into practice, implemented
– The process is assessed
– There are no improvement/developments integrated into the process
3 – A system and mechanisms are in place
– The system and mechanisms are put into practice, implemented
– The process is assessed
– There are improvement/developments integrated into the process from assessment results
4 – A system and mechanisms are in place
– The system and mechanisms are put into practice, implemented
– The process is assessed
– There are improvement/developments integrated into the process from assessment results
– There are concrete results from the improvements that can be clearly seen
5 – A system and mechanisms are in place
– The system and mechanisms are put into practice, implemented
– The process is assessed
– There are improvement/developments integrated into the process from assessment results
– There are concrete results from the improvements that can be clearly seen
– There are good practice with support evidence, assessment committee can clearly explain why these are good practice

Operational Result

3.2.1 Academic Advising and Counseling

3.2.1 Academic Advising and Counseling

a. System and Mechanism
-The Bachelor of Education Program in English has a very strong well- planned advisor System. The program has its  types of advisory system: Academic and  Life Advisor 

  1. Academic Advisor   -The faculty has appointed  advisors for every year level. The advisors  meet with the students every Wednesday. The dean of the  Faculty as well as department heads also meet the students  every 4th week of the month. The advisor system focuses on the moral and academic skills of the students.

    2.  Life Advisor  – Starting   from 2019,  the faculty established the Life advisors where in students  of the faculty are  grouped into 6.  Each group is composed of different year level. The seniors and more experienced students in the group assist and help the juniors in the  group.

         – The advisor with the senior students also organise  remedial  classes for students. Both semesters 1 and 2 so the advisor knows his/her advisee very well. Beside their advisors, the students can make an appointment to meet with the faculty dean for academic or personal advice. The pool of advisors submit the record of advising time and results to the faculty. 

Furthermore,  the Faculty has online PLC with every year level of students ( ( Line, Facebook pages and groups, etc) 

( Please see System and  Mechanism Attached )

b. Evaluation  Results & Improvement Plan
The pool of advisors meet every month to assess the common problems raised by the students. Each advisor proposes suitable solution . The two  2 systems of advisor seem to go hand -in-hand with each other. The evaluation results show that student have less worries and are happy in the faculty. Furthermore, they said that the remedial classes help the build their confidence. 

c. Concrete Result/ Best Practice
For the past 8  years, the faculty has been trying different ways  to serve the students. The faculty believes that its two systems of advisors had a very positive results to the students not only academically but their way of life. 

The number of students drop outs ( see retention rate) has significantly declined since we strengthen our adviser-advisee system. We grouped the students in “ Families”. Each family is composed of Senior and freshmen students guided by an adviser.
Using the PDCA Cycle, the program has been implementing these procedures for the past three (4 ) years.

3.2.2 Student Development Activities

A. System and Mechanism

The Faculty has developed the program “ NO BEd STUDENTS LEFT BEHIND” under the Life Advisor System. This project identifies
and those low performing” BEd students to acquire the skills of 21st century learners. Every student has activity record that he / she
must write the development activity through 2021 academic year, but due to the pandemic, activities were conducted on a hybrid format:  face-to-face
and online. The program have completed 5 students’ development projects which are integrated to different subjects:
1. Core Subjects
The program focuses on the core subjects to strengthen the student’s skills on their major subjects. Different activities to further
support students holistic development.
1.1 STIC TOEIC TEST which has 3 levels plays a significant roles in developing the students English language skills
1.1.1 TOEIC MINI TEST ( 35 Marks, 3x/semester)
1.1.2 TOIEC PRACTICE TOEIC TEST ( 200 marks, 1x/semester
1.1.3 REAL TOEIC TEST ( Conducted by TOEIC Testing Centre
1. 2 Summer English Festival
The students are engaged in different English competitions such as Drama, speech contest, story telling, etc.
2. Life and Career Skills
The BED students have conducted several Academic Service Community
2.1 The BED students has adopted a school where in they teach Basic English Skills to the kids.

2.2 Moral & Ethics  and Leadership Camp

 Students of the Faculty participated in the 2021 Online Global Conference . The event aims to promote basic moral principles among Thai and foreign students. 
3. Innovation and Creativity
3.1 2nd Faculty of Education Academic Expo
The Faculty of Education  has organized  two  Academic Expo last 2021:  One on October 6, 2021  and February 9, 2021. The academic expo showcases  students’ output in different subjects.

b.Evaluation and Improvement Plan

In all development  students projects, the  evaluation showed  students’ satisfaction level of satisfaction was 4.35  For the B.Ed. program in English, the objectives of development project should be clearly and specifically set for the development of their
skills in Teaching English.

c. Concrete Results

The students development projects   are conducted every year and are continuously improved. The improvement is  clearly shown in the the students outputs.  These great efforts resulted to the creation of our Learning Community Centre ( LCC)

Evidence

3.2.1Advisor System
PLC Groups
3.2.2 Student Development Activities
Self-Assessment Score
3.25

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