Quality Standards 3.2 Student Support and Development

Quality Standards 3.2 Student Support and development

Quality Standards 3.2                   Student Support and development

Quality Standards Type                Process


          In the first year of studies, a mechanism is required to develop basic knowledge or prepare students so that they will be ready to cheerfully learn at the higher education level with a low dropout rate. While they study, various activities to develop students’ knowledge and abilities should be provided – both in- and outside-of classes – along with activities to promote good citizenship and a sense of public awareness. A system to care for and provide academic advising (Bachelor, Master and Doctoral) should be established, along with a system to prevent and manage student risks, so that they will be able to successfully complete their studies within the timeframes specified in the curriculum. This includes supporting the dissemination of students’ academic work, providing learning opportunities to promote development of student potential, and supplying 21st century learning skills that meet international standards.

          Curriculum management performance that showed the quality of student will be based on ;      

          3.2.1 Academic Advising and Counseling

          3.2.2 Student Development Activities

Assessment criteria

In evaluating a suitable scoring level, consider the big picture and overall operational results of supporting students to gain essential skills for their future professions. Assessment level is a score between 0-5 as follows;

0 – No system
– No mechanism
– No concept of overseeing, tracking, and improving
– No information or evidence
1 – A system and mechanisms are in place
– System and mechanisms are not put into practice, implemented
2 – A system and mechanisms are in place
– The system and mechanisms are put into practice, implemented
– The process is assessed
– There are no improvement/developments integrated into the process
3 – A system and mechanisms are in place
– The system and mechanisms are put into practice, implemented
– The process is assessed
– There are improvement/developments integrated into the process from assessment results
4 – A system and mechanisms are in place
– The system and mechanisms are put into practice, implemented
– The process is assessed
– There are improvement/developments integrated into the process from assessment results
– There are concrete results from the improvements that can be clearly seen
5 – A system and mechanisms are in place
– The system and mechanisms are put into practice, implemented
– The process is assessed
– There are improvement/developments integrated into the process from assessment results
– There are concrete results from the improvements that can be clearly seen
– There are good practice with support evidence, assessment committee can clearly explain why these are good practice

Operational Result

3.2.1 Academic Advising and Counseling

3.2.1 Academic Advising and Counseling

  1. Oversight and Care for Academic Advising and Counseling for Master of Education in Learning Management Science students.


  1. The curriculum or program set up students’ Academic Advising and Counseling which consists of student care, information provision, life counseling, academic support and guidance to enrich students learning with happiness.
  2. The curriculum or program assigns the responsible instructors to manage activities/plans / projects.
  3. The curriculum or program follows up and evaluates the plans / activities / projects.
  4. The curriculum or program brings evaluation results and suggestions as a data to improve the students’  Academic Advising and Counseling system.

Academic and counseling

     1 The curriculum or program appoint appropriate advisors for the current  academic year to oversee and monitor the student performance. The roles of the advisor will be designated.

  1. The advisors receive and perform according to the college advisor manual.
  2. The advisors set up schedule to meet their advisees.
  3. The advisors meet students on scheduled time for academic and life counseling.
  4. The advisors record all activities in a college report form or in the college’s information technology system.
  5. The advisors follow up the grades and other aspects of all students especially students with academic problems who need advice and assistance.
  6. Advisors suggest solutions for problems that may be solved in this academic year or may be used as a guideline to improve counseling in the next academic year and monitor, evaluate, and implement
  7. The advisors report the results of the students to instructors responsible for the program / faculty and college respectively

The Master of Education  program in Learning Management Science provides guidance and support to students through its Guidance and Advisory System which is available online through STIC MIS.

Lectureres are assigned specific group to supervise during their teaching in STIC. The lecturers are provided with a manual to orient themselves with basic principles of advising and to better understand their responsibilities as advisors. 

All students enrolled in the program meet with their respective advisers as needed. Aside from the adviser, the students also meet with the Dean of Education for further academic or personal advice.

Some of the issues  of the current MEd LMS students  which were adressed by the faculty and made the students happy and motivated them to continue with their studies despite this Pandemic were:

  1. Difficulty of commuting from their home to school- This was remedied by providing overnight stay in the college dormitories with minimal fee.
  2. Dormitories for male and female are available for long term stay at minimal rentals are available for students who wish to stay within the compound to defray from commuting expenses.
  3. Allowing online classes whenever necessary and  yet providing quality education by  creating and using   google classrooms. Well prepared google classrooms are used by the lecturers where learning materials, course outline, objectives, lecture notes, grading system, homework, etc. are included. With the well organized google classrooms prepared by the lecturers, the students simultaneously create their own e portfolio in the course. 

Assessment Process

A report is made by the advisor through the MIS Advisor Report. This system enables the reporting of issues/problems discussed in the advisory meeting and the suggestions provided by the advisor. It also allows  for the adviser to monitor student’s academic performance and attendance in class. Moreover, student profiles  are also recorded for advisors to easily access them when needed.  

Improvement /Development 

 To augment the school facility for advising and counseling students in the program,in as much as the students are adults and busy with job,school,family and personal responsibilities  creating a group chat for the class  or among themselves  in any accessible social media would be a good idea where the students can readily seek assistance from their classmates or lecturers. 


Students can communicate and get advises from advisors through digital Line application and other digital media.                                                              B. Oversight and Care for Thesis Advising for the MedLMS students

  As of moment, there are no students on thesis writing yet because 2020 was just the first year of implementation. The students are still busy progressing with their academic units.

Improvement /Development 

The faculty develop instruments / activities /seminars that will guide the MedLMS students  and motivate them to write and finish their academic thesis which is a requirement of the degree.


Students joined in the digital applications that were set up to be Central room for Thesis advising.

3.2.2 Student Development Activities

3.2.2 Student Development Activities


Student Development Activities

  1. The curriculum or program develop a systematic student development plan to organize activities both in the classroom and outside of the classroom  from students as well as the  instructors in the program/curriculum opinions.
  2. The curriculum or program proposes a student development plan the faculty and college respectively for approval. 3. The curriculum or program request approval from the faculty and college to proceed designed activities / projects.                                                                         
  3.  The curriculum or program conducts all activities / projects according to schedule and approved budgets.
  4. The curriculum or program evaluates and reports activities / projects to the faculty and colleges respectively
  5. The curriculum or program brings evaluation results and suggestions as a data to improve the student development plan for the next academic year.

Assessment of the Process

The curriculum or program oversee the operational plan such as the activities that were created to develop our student’s potential.

The curriculum or program gets the approval of the administrators before implementing the project. The proposed project definitely get approval as long as it is mentioned in the operational plan, However the pandemic case made these projects pending and it will be carried out one’s the government announce pandemic free.

The curriculum or program wish to continue pending projects soon and encourage our students to hang on, continue their studies and look forward in the next year.

The curriculum or program ensures all projects to develop our students are implemented, feedbacks are noted and satisfaction is high to very high.

Development of Students Potentials  to meet the International Standards

The Master of Education in Learning Management Science curriculum with the  highly qualified lecturers acting as guide and facilitators had well planned activities  to be able to deliver the learning standards and  meet the learning outcomes of the different disciplines. Well planned syllabus that contains, the course description. objectives,   The professors provided learning opportunities to promote and develop further the potentials of the students, as well as supplying the 21st century learning skills that meet the international standards

These were some of the learning activities that challenged the thinking skills of the students to be learner person, co creator, and active citizens.

  1. Mini-lectures and debates  – The progressive perspective of a classroom had been in practice in the few subjects  that had been held last academic year 2021. Students were given  topics to research on and deliver oral presentations.  At the end of oral  presentations,   intellectual arguments  happen.  With this activities, the students be held responsible to use their 21st century skills in knowing how to search for the appropriate and correct  information,  deciding where to get the information, and the proper use of technology to draw, organize, and present the information.
  2. Techno savvy- The Pandemic had forced every educator and learner of the world to use technology. The MedLMS students were not exempted from these. Online classes were held, students have to learn how to use the google classroom and its features in order for them to attend classes, do, and submit requirements. They have to create their own website in wix.com for them to  upload their weblogs. Moreover, they have to learn how to use other Learning Management Systems, like the moodle, kahoot, zoom,socrates.com, etc. to be able to join other school activities.
  3. Professional Learning Community (PLC) projects through weblogs The PLC is a new initiative of the Thai government  to bring culture to the classroom. Abiding and reinforcing this idea of the government, the MedLMS students also took part in their own capacity to help promote this project which promises a paradigm shift in the country’s educational reform. A paradigm shift that focuses from teachers to learners. The students in my   subject 132 201-Professional Development of Teachers Toward a Learning Society made their own PLC’s that were used by their own schools and other educators via their weblogs in wix.com. 
  4. Virtual webinar on Thesis Writing-The MedLMS students anticipating that they will be required to write high quality research papers joined this seminar which was held online. This was the first virtual seminar of the  the post graduate of the faculty of Education 
  5. 1st Graduate school Virtual Expo and Webinar on ” Digital Technology for Education and mini-conference”- This webinar enriched the students on Artificial Intelligence and its role in the educational system. Moreover, the students were given the chance to learn from the different output of the other students in the post graduate courses in Education.
  6. Action researches . The  students in 142 101 Philosophy and Theory of Education made an action research on the Educational Philosophical Principles in Teaching  by  Masters  in Education major in Learning management   Students at St Theresa International College. Another action research was  done individually  the students in 142 304  Curriculum Evaluation Research    This activity trains students to integrate research in their basic courses which will be of help to them as they write their thesis  and as they write articles for publications in the future.  
  7. Integrated projects.   Courses   142 101  , 142 202 Current and Trend in Learning Management had an Integrated Project  and  Curriculum Management                                 The students had done a project which integrated the principles they learned in their three subjects . This enabled them to interconnect the concepts in the three courses. 

Assessment Process

All these activities were planned before they were implemented. The PDCA cycle in short was followed to ensure the quality and effectiveness of project management. First, the activities were planned with the respective committee which is composed of the lecturers, and the students. Series of meetings are then conducted to ensure that all aspects of the project is well planned and prepared. Then, the project is carried out and implemented. Thereafter, the project organizers conduct evaluation using the SAO evaluation form, Analysis of the the responses is made and is submitted to the SAO Office or the program committee. Suggestions for improvement were noted and integrated into the activity the following year. The result of the evalauation is as follows:

Improvement /Development  

It was noted that the activities given to the students were really challenging for them but they learned technological skills and life long skills as they were bombarded with many academic requirements.  The lecturers involved suggest that the other lecturers who will be teaching them perhaps continue to adhere with the pragmatist philosophy of John Dewey, where the students are given activities where they are involved and do the first hand analysis and solution to their problems. Let them create  and inovate activities/ projects  that are apt to the present situation and be useful in their jobs and to the bigger community.


Students had given a high satisfaction rating to the different activities conducted for the academic year. Students were able to present and showcase their academic work/output. High achievement among graduate students was evident.

Evidence 2020 STIC Student  
Admission System and Preparation Flow CharT Ed LMS General Orientation of the Use of Technology in the learning process Web blogs virtual Seminar on thesis writing
Thesis Writing E-Monitoring Room 1st Graduate Virtual Expo The Preferred Education Philosophies Among Teachers Enrolled in the Graduate Diploma Program at St Theresa International College -Thailand
Action researches
The study on the effectiveness of usinng fraction strips to teach fractions to Grade 6 students
Achievement of Eleventh Grade students in English Vocabulary Learning through Pictologics Technique. projects.   Courses   142 101  , 142 202 Current and Trend in Learning Management had an Integrated Project  and  Curriculum Management   
Student Centered Learning in Non-Central Regions of Thailand

Self-Assessment Score

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