The Organizational Profile is a snapshot of your organization, the KEY influences on HOW it operates, and your competitive environment.
P Organization Profile
P.1 Organizational Description: What are your key organizational characteristics?
See the response that attempts to answer the following questions:
a. Organizational Environment
(1) EDUCATIONAL PROGRAM and SERVICE Offerings
- What are your main EDUCATIONAL PROGRAM and SERVICE offerings (see the note)?
- What is the relative importance of each to your success?
- What mechanisms do you use to deliver your EDUCATIONAL PROGRAMS and SERVICES?
(2) MISSION, VISION AND VALUES
- What are your stated MISSION, VISION, and VALUES?
- What are your organization’s CORE COMPETENCIES, and what is their relationship to your MISSION?
(3) Workforce profile
What is your WORKFORCE profle? What recent changes have you experienced in WORKFORCE composition or in your needs with regard to your WORKFORCE?
What are:
• your WORKFORCE or employee groups and SEGMENTS;
• the educational requirements for different employee groups and SEGMENTS;
• the KEY drivers that engage them;
• your organized bargaining units (union representation), if any; and
• your special health and safety requirements, if any?
(4) Assets
What are your major facilities, equipment, technologies, and intellectual property?
(5) Regulatory environment
What are your KEY applicable occupational health and safety regulations; accreditation, certification, or registration requirements; industry standards; and environmental, financial, and product regulations?
b. Organizational relationships
(1) Organizational structure
What are your organizational leadership structure and GOVERNANCE structure? What structures and mechanisms make up your organization’s LEADERSHIP SYSTEM? What are the reporting relationships among your GOVERNANCE board, SENIOR LEADERS, and parent organization, as appropriate?
(2) Customers and Stakeholders
What are your KEY market SEGMENTS, CUSTOMER groups, and STAKEHOLDER groups, as appropriate? What are their KEY requirements and expectations for your products, CUSTOMER support services, and operations, including any differences among the groups?
(3) Suppliers, Partners and Collaborators
What are your KEY types of suppliers, PARTNERS, and COLLABORATORS? What role do they play
- in your WORK SYSTEMS, especially in producing and delivering your KEY EDUCATIONAL PROGRAMS and SERVICES and your student and other CUSTOMER support services; and
- in enhancing your competitiveness?
What are your KEY mechanisms for two-way communication with suppliers, PARTNERS, and COLLABORATORS? What role, if any, do these organizations play in contributing and implementing INNOVATIONS in your organization? What are your KEY supply-chain requirements?