{"id":5645,"date":"2023-01-04T03:15:43","date_gmt":"2023-01-04T03:15:43","guid":{"rendered":"https:\/\/www.stic.ac.th\/qafs2223\/business\/?post_type=mba_report&#038;p=5645"},"modified":"2023-07-17T06:54:51","modified_gmt":"2023-07-17T06:54:51","slug":"component-7-students","status":"publish","type":"mba_report","link":"https:\/\/www.stic.ac.th\/qafs2223\/business\/?mba_report=component-7-students","title":{"rendered":"Component 7: Students"},"content":{"rendered":"\n<p class=\"has-background has-medium-font-size has-luminous-vivid-amber-background-color\"><strong>Indicator 7.1 Students (Support Services)<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.stic.ac.th\/qafs2223\/business\/wp-content\/uploads\/sites\/2\/2022\/11\/Indicator-7.1.png\" alt=\"\" class=\"wp-image-5225\" width=\"686\" height=\"453\" srcset=\"https:\/\/www.stic.ac.th\/qafs2223\/business\/wp-content\/uploads\/sites\/2\/2022\/11\/Indicator-7.1.png 739w, https:\/\/www.stic.ac.th\/qafs2223\/business\/wp-content\/uploads\/sites\/2\/2022\/11\/Indicator-7.1-300x198.png 300w\" sizes=\"(max-width: 686px) 100vw, 686px\" \/><\/figure>\n\n\n\n<p style=\"text-align:left\" class=\"has-text-color has-background has-vivid-red-color has-light-green-cyan-background-color\"><strong>For criteria 7 and 8, it is assessed using the Office of Permanent Secretary of Higher Education, Science, Research, and Innovations standards. <\/strong><\/p>\n\n\n\n<table class=\"wp-block-table aligncenter has-subtle-pale-green-background-color has-background is-style-stripes\"><tbody><tr><td><strong>Score 1<\/strong><\/td><td><strong>Score<\/strong>  <strong>2<\/strong><\/td><td><strong>Score<\/strong> <strong>3<\/strong> <\/td><td><strong>Score<\/strong> <strong> 4<\/strong><\/td><td><strong>Score<\/strong> <strong>5<\/strong><\/td><\/tr><tr><td>Has action 1 item <\/td><td>Has action 2 item<\/td><td>Has action 3-4 item<\/td><td>Has action 5-6 item <\/td><td>Has action 7-8 item<\/td><\/tr><\/tbody><\/table>\n\n\n\n<p style=\"text-align:center\" class=\"has-background has-medium-font-size has-pale-cyan-blue-background-color\"><strong>AUN-QA based criteria<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.stic.ac.th\/qafs2223\/business\/wp-content\/uploads\/sites\/2\/2023\/05\/aun-qa-component-7-2.png\" alt=\"\" class=\"wp-image-5854\" width=\"702\" height=\"533\" srcset=\"https:\/\/www.stic.ac.th\/qafs2223\/business\/wp-content\/uploads\/sites\/2\/2023\/05\/aun-qa-component-7-2.png 713w, https:\/\/www.stic.ac.th\/qafs2223\/business\/wp-content\/uploads\/sites\/2\/2023\/05\/aun-qa-component-7-2-300x228.png 300w\" sizes=\"(max-width: 702px) 100vw, 702px\" \/><figcaption>AUN-QA Criterion 6 \u2013 Student Support Services<\/figcaption><\/figure>\n\n\n\n<p style=\"text-align:left\" class=\"has-text-color has-background has-vivid-cyan-blue-color has-light-green-cyan-background-color\"><strong> For AUN-QA, criteria 1 to 6 are assessed at 7 levels. <\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.stic.ac.th\/qafs2223\/business\/wp-content\/uploads\/sites\/2\/2022\/11\/AUN-1-2-5.png\" alt=\"\" class=\"wp-image-5226\" width=\"678\" height=\"305\" srcset=\"https:\/\/www.stic.ac.th\/qafs2223\/business\/wp-content\/uploads\/sites\/2\/2022\/11\/AUN-1-2-5.png 735w, https:\/\/www.stic.ac.th\/qafs2223\/business\/wp-content\/uploads\/sites\/2\/2022\/11\/AUN-1-2-5-300x136.png 300w\" sizes=\"(max-width: 678px) 100vw, 678px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.stic.ac.th\/qafs2223\/business\/wp-content\/uploads\/sites\/2\/2022\/11\/AUN-3-5-5.png\" alt=\"\" class=\"wp-image-5227\" width=\"688\" height=\"435\" srcset=\"https:\/\/www.stic.ac.th\/qafs2223\/business\/wp-content\/uploads\/sites\/2\/2022\/11\/AUN-3-5-5.png 760w, https:\/\/www.stic.ac.th\/qafs2223\/business\/wp-content\/uploads\/sites\/2\/2022\/11\/AUN-3-5-5-300x190.png 300w\" sizes=\"(max-width: 688px) 100vw, 688px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.stic.ac.th\/qafs2223\/business\/wp-content\/uploads\/sites\/2\/2022\/11\/AUN-6-7-5.png\" alt=\"\" class=\"wp-image-5228\" width=\"682\" height=\"312\" srcset=\"https:\/\/www.stic.ac.th\/qafs2223\/business\/wp-content\/uploads\/sites\/2\/2022\/11\/AUN-6-7-5.png 747w, https:\/\/www.stic.ac.th\/qafs2223\/business\/wp-content\/uploads\/sites\/2\/2022\/11\/AUN-6-7-5-300x137.png 300w\" sizes=\"(max-width: 682px) 100vw, 682px\" \/><\/figure>\n\n\n\n<p style=\"text-align:center\" class=\"has-background has-medium-font-size has-luminous-vivid-orange-background-color\"><strong>Performance<\/strong><\/p>\n\n\n\n<p class=\"has-text-color has-background has-vivid-cyan-blue-color has-pale-cyan-blue-background-color\"><strong>1. <\/strong> <strong>The program communicates the student intake policy, admission criteria, and admission procedures clearly. <\/strong><\/p>\n\n\n<p>The curriculum has implemented the college&#8217;s student admissions system and mechanism, with various processes, including: setting up student admissions plans; determining the amount of acceptance and qualifications of applicants; public relations on social media such as Facebook and the admissions channel on the college website and the introducing the program in various education institutes by the marketing team.&nbsp;<\/p>\n<p>The system and mechanism for recruiting students is the role and responsibility of the college&#8217;s marketing department under information support from the program.<\/p>\n<p>&nbsp;The curriculum determines the minimum qualifications for student recruitement and disseminate the information through different channels such as posting on college&#8217;s website, facebook page, and organizing a marketing team to educate about the nature of teaching and learning, career guidance for the students who completed their bachelor degree.<\/p>\n<p>The program also provides information through brochures, power point presentation and video introduction of the courses to the marketing officers. When students are interested in continuing their studies in the program, the instructor in charge checks the qualifications of the students whether they meet the criteria or not in order to proceed with the selection &nbsp;process. Later, the program submits a list of students to the college to announce the list of students who will be eligible for interviews to study in the program and announce the results of interviews for those who are eligible to study in the next academic year.<\/p>\n<p>During academic year 2022 two new students admitted into the program due to the updated student intake system and enhanced effort to recruit students<\/p>\n\n\n<p class=\"has-text-color has-background has-vivid-cyan-blue-color has-pale-cyan-blue-background-color\"><strong>2. Planning of services and support services are sufficiency and quality services. <\/strong><\/p>\n\n\n<p><span style=\"font-weight: 400\">The MBA program, along with the college, has a both short-term and long-term planning for student support system. Currently the program offers following facilities and periodically review them for upgradation:<\/span><\/p>\n<p><b>Academic supports:<\/b><\/p>\n<p><b>Library:<\/b><span style=\"font-weight: 400\"> STIC library is a two storied building, offering academic materials, textbooks, journals, electronic journal databases and study area, in addition to services from the university; opening hours 8.00 am \u2013 5.00 pm Monday to Saturday.&nbsp;<\/span><\/p>\n<p><b>WiFi:<\/b><span style=\"font-weight: 400\"> WiFi is available in all faculty buildings and dormitory areas, (in COVID-19 pandemic situation, the FBA upgraded every classroom to be well-equipped classrooms for online learning, capable for online learning access with options of google meet.)<\/span><\/p>\n<p><b>Co-studying space<\/b><span style=\"font-weight: 400\">: Several co-working spaces, available at dormitory, library and faculty building for working groups.&nbsp;<\/span><\/p>\n<p><b>Non-academic support services,<\/b><span style=\"font-weight: 400\"> FBA provides:<\/span><\/p>\n<p><b>Dormitory:<\/b><span style=\"font-weight: 400\"> There are eight dormitory buildings in proximity to the university, a five-minute walk<\/span><\/p>\n<p><span style=\"font-weight: 400\">distance from the library; offering full facilities such as cafeteria, laundry, convenient store, activity room and leisure room, with wireless network covering the whole building.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400\">Prayer room: Chapel for Christian students and a prayer room for Muslim students.Religious<\/span><\/p>\n<p><b>Sport club<\/b><span style=\"font-weight: 400\">: Club for indoor games, and outdoor activities<\/span><\/p>\n<p><b>Play ground: <\/b><span style=\"font-weight: 400\">For football, volleyball, basketball and badminton&nbsp;<\/span><\/p>\n<p><b>Gymnasium with swimming pool<\/b><span style=\"font-weight: 400\">: A gym with modern equipment and a specious swimming pool&nbsp;<\/span><\/p>\n<p><b>Advisor-Advisee system:<\/b><span style=\"font-weight: 400\"> To advise student regarding their academic and personal life. a<\/span><\/p>\n\n\n<p class=\"has-text-color has-background has-vivid-cyan-blue-color has-pale-cyan-blue-background-color\"><strong>3. Student progress is systematically recorded and monitored. Feedback to students and corrective actions are made. <\/strong><\/p>\n\n\n<p><span style=\"font-weight: 400\">Students\u2019 academic progress is recorded using two online databases: google classroom and MIS. Continuous assessment activities are uploaded on Google classroom and the instructors provide score as well as feedback for each of the project. The summative assessment scores are uploaded on MIS, students can see their score once the grades are released by Examination Committee. &nbsp; &nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400\">Besides, the curriculum provides a advising system, a teacher responsible for academic and non-academic guidance to a group of a students, who meets the students every week and monitor progress in learning and behavior. The advisor provides guidance\/suggestions to solve academic issues as well as personal life problems. The advisor is responsible for uploading every weeks key points from the discussion on MIS.<\/span><\/p>\n\n\n<p class=\"has-text-color has-background has-vivid-cyan-blue-color has-pale-cyan-blue-background-color\"><strong>4. Co-curricular activities and other student support services are available to improve the learning experience and employability. <\/strong><\/p>\n\n\n<p>The MBA Program offers courses to lay the foundation and to cultivate students for the development of a humanity and be a worthy citizen of Thailand and as well as a global citizen. Co-curriculum activities are also provided, aiming at instilling the students to develop the expected identities including (1) benefit of mankind and volunteerism,<\/p>\n<p>moral and an ethical behavior, (3) skills of the 21<sup>st<\/sup> century, such as leadership, English proficiency, and digital literacy.<\/p>\n<p><\/p>\n<p>To improve students\u2019 learning experiences, the faculty allocates budget to support student club activities, industry visit, moral and ethics activities and 21<sup>st<\/sup> century skills development.<\/p>\n<p>The college student affair office (SAO) maintains various clubs to run the necessary co-curricular activities. Students can join and actively participate in different activities organized by the clubs. Besides, TOEIC practice sessions and language lab supports students to be atrue global graduate.<\/p>\n<p>The FBA supported students to improve employability. Annually, the FBA organizes employment seminar for graduating students. To make the future graduates ready for their workplaces, different skills are taught during that seminar.<\/p>\n\n\n<p class=\"has-text-color has-background has-vivid-cyan-blue-color has-pale-cyan-blue-background-color\"><strong>5. The competencies of the support staff rendering student services are clearly identified to ensure smooth and efficient delivery of the services. <\/strong><\/p>\n\n\n<p><span style=\"font-weight: 400\">One support staff, Ms. Attaporn Nuijamnul, is assigned with the responsibilities to look after the program\u2019s record keeping and extra-curricular assistance. She had to undergo 10 hours of knowledge development training per academic year to develop the services towards the students and faculty member.<\/span><\/p>\n\n\n<p class=\"has-text-color has-background has-vivid-cyan-blue-color has-pale-cyan-blue-background-color\"><strong>6. Student support services are subjected to evaluation and benchmarking in order to improve continually. <\/strong><\/p>\n\n\n<p><span style=\"font-weight: 400\">The curriculum evaluates and improves the quality of services and learning support (e.g. libraries, information technology support, and student services) through an evaluation system. In addition, the curriculum also opens a channel to suggest improvements in the quality of services and learning support of the curriculum by allowing students to submit comments in the mailbox.<\/span><\/p>\n<p><span style=\"font-weight: 400\">&nbsp;The curriculum collects student feedback from the assessment system. The program notifies the faculty members and staffs regarding the weakness of student service activities. The responsible faculty or staff then convey the message to authority to resolve the students\u2019 complaints. One such example is internet signal problems, it was fixed by expanding signal points.<\/span><\/p>\n\n\n<p class=\"has-text-color has-background has-vivid-red-color has-pale-cyan-blue-background-color\"><strong>7. To meet students\u2019 needs, public hearings, analyzing, and feedback are made. <\/strong><\/p>\n\n\n<p><span style=\"font-weight: 400\">The program, along with other programs in the faculty brings students&#8217; opinions to the meeting of the Faculty Administrative Committee to find ways to improve. The responsible person of the program later informs the outcomes of the discussion in Faculty Administrative Committee to the students and take initiatives to implement the decisions taken by administrators.<\/span><\/p>\n\n\n<p class=\"has-text-color has-background has-vivid-red-color has-pale-cyan-blue-background-color\"><strong>8. Students\u2019 consulting and advising are made in order to have students succeed in education. <\/strong><\/p>\n\n\n<p><span style=\"font-weight: 400\">The program, together with the faculty, has appointed an advisor to exchange information on teaching and learning, and extra-curricular activities during a specified time every week (advising hour).The advisor is also responsible for communicating students to disseminate information using various channels.<\/span><\/p>\n\n\n<p style=\"color:#030303;text-align:center\" class=\"has-text-color has-background has-medium-font-size has-luminous-vivid-orange-background-color\"><strong>Self-Assessment<\/strong><\/p>\n\n\n<table width=\"621\">\n<tbody>\n<tr>\n<td width=\"66\">\n<p style=\"text-align: center\"><strong>Goal<\/strong><\/p>\n<\/td>\n<td style=\"text-align: center\" colspan=\"2\" width=\"385\">\n<p><strong>Performance (Qualitative KPI (items))<\/strong><\/p>\n<\/td>\n<td colspan=\"2\" width=\"170\">\n<p style=\"text-align: center\"><strong>Self-Assessment<\/strong><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td rowspan=\"2\" width=\"66\">\n<p style=\"text-align: center\">&#8230;5 item&#8230;<\/p>\n<\/td>\n<td width=\"102\">\n<p style=\"text-align: center\"><strong>IQA(1-8)<\/strong><\/p>\n<\/td>\n<td width=\"284\">\n<p style=\"text-align: center\">1,2,3,4,5,6,7,8<\/p>\n<\/td>\n<td style=\"text-align: center\" width=\"76\">\n<p>8 items<\/p>\n<\/td>\n<td style=\"text-align: center\" width=\"94\">\n<p>5 mark<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center\" width=\"102\">\n<p style=\"text-align: center\"><strong>AUN-QA(1-6)<\/strong><\/p>\n<\/td>\n<td style=\"text-align: center\" width=\"284\">\n<p>1,2,3,4,5,6<\/p>\n<\/td>\n<td colspan=\"2\" width=\"170\">\n<p style=\"text-align: left\">level 3<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n<p style=\"text-align:center\" class=\"has-background has-medium-font-size has-luminous-vivid-orange-background-color\"><strong>Evidence<\/strong><\/p>\n\n\n\n<table class=\"wp-block-table\"><tbody><tr><td><strong>Evidence No.<\/strong><\/td><td><strong>List of evidences<\/strong><\/td><\/tr><tr><td>7.1.1.1<\/td><td><a href=\"https:\/\/docs.google.com\/document\/d\/1D_DwZlNQRPL12aBzna9G83u3uSd_Am7B\/edit?usp=drive_link&amp;ouid=110174682599969244182&amp;rtpof=true&amp;sd=true\">Program brochure<\/a> <\/td><\/tr><tr><td>7.1.1.2<\/td><td>Student number chart<\/td><\/tr><tr><td>7.1.1.2<\/td><td><a href=\"https:\/\/www.stic.ac.th\/postgraduate-program\/business-administration\">Program website: https:\/\/www.stic.ac.th\/postgraduate-program\/business-administration<\/a><\/td><\/tr><tr><td>7.1.4.1<\/td><td><a href=\"https:\/\/drive.google.com\/file\/d\/1vX1a_FL_kqsA1MKNWuf_yD_rNe9RjxQN\/view?usp=drive_link\">Student Development Plan<\/a> <\/td><\/tr><tr><td>7.1.6.1<\/td><td><a href=\"https:\/\/docs.google.com\/document\/d\/1laZsm7rAB25l8JwAnSq28ofjRlfJV84J\/edit?usp=drive_link&amp;ouid=110174682599969244182&amp;rtpof=true&amp;sd=true\">Student satisfaction survey<\/a> <\/td><\/tr><tr><td>7.1.8.1<\/td><td><a href=\"https:\/\/drive.google.com\/file\/d\/1tDx3uRgFJALUvDMdqM3Cap8OkmQwQxyR\/view?usp=drive_link\">Advisor Manual<\/a> <\/td><\/tr><\/tbody><\/table>\n\n\n\n<p style=\"text-align:center\" class=\"has-background has-light-green-cyan-background-color\"><strong>Self-Assessment<\/strong><\/p>\n\n\n\n<table class=\"wp-block-table aligncenter has-subtle-pale-green-background-color has-background is-style-regular\"><tbody><tr><td><strong>Self-Assessment<\/strong> <\/td><td><strong>IQA<\/strong><\/td><td><strong>AUN-QA<\/strong><\/td><\/tr><tr><td>Indicator 7.1<\/td><td>5<\/td><td>3<\/td><\/tr><\/tbody><\/table>\n","protected":false},"menu_order":9,"comment_status":"open","ping_status":"closed","template":"","_links":{"self":[{"href":"https:\/\/www.stic.ac.th\/qafs2223\/business\/index.php?rest_route=\/wp\/v2\/mba_report\/5645"}],"collection":[{"href":"https:\/\/www.stic.ac.th\/qafs2223\/business\/index.php?rest_route=\/wp\/v2\/mba_report"}],"about":[{"href":"https:\/\/www.stic.ac.th\/qafs2223\/business\/index.php?rest_route=\/wp\/v2\/types\/mba_report"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stic.ac.th\/qafs2223\/business\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5645"}],"wp:attachment":[{"href":"https:\/\/www.stic.ac.th\/qafs2223\/business\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5645"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}