{"id":5660,"date":"2023-01-04T03:45:51","date_gmt":"2023-01-04T03:45:51","guid":{"rendered":"https:\/\/www.stic.ac.th\/qafs2223\/business\/?post_type=ab_report&#038;p=5660"},"modified":"2024-06-19T09:33:26","modified_gmt":"2024-06-19T09:33:26","slug":"component-8-learning-supports","status":"publish","type":"ab_report","link":"https:\/\/www.stic.ac.th\/qafs2324\/business\/?ab_report=component-8-learning-supports","title":{"rendered":"Criterion 8 &#8211; Output and Outcomes"},"content":{"rendered":"\n<p class=\"has-text-align-center has-luminous-vivid-amber-background-color has-background has-medium-font-size\"><strong><strong>Criterion 8 &#8211; Output and Outcomes<\/strong><\/strong><\/p>\n\n\n\n<div class=\"wp-block-aab-group-accordion aagb_accordion_bc057e10-2f95-4e5a-bd5c-49b7f1a3478d click\">\n<div class=\"wp-block-aab-accordion-item aagb__accordion_container\" style=\"border:1px solid #cccccc;margin-top:0px;margin-bottom:15px;border-radius:0px\"><div class=\"aagb__accordion_head aab_right_icon\" data-active=\"false\" style=\"color:#333333;background-color:#9cfa9c;padding:10px 15px 10px 15px\"><div class=\"aagb__accordion_heading aab_right_icon\"><h5 class=\"aagb__accordion_title\" style=\"margin:0;color:#333333\">Requirements for AUNQA Criterion 8<\/h5><\/div><div class=\"aagb__accordion_icon\" style=\"color:#333333;background-color:transparent\"><span class=\"aagb__icon dashicons dashicons-plus-alt2\"><\/span><\/div><\/div><div class=\"aagb__accordion_body \" role=\"region\" style=\"background-color:transparent;border-top:1px solid #cccccc;padding:10px 15px 10px 15px\">\n<div class=\"wp-block-aab-accordion-block aab__accordion_container\" style=\"border:1px solid #cccccc;margin-top:0px;margin-bottom:5px;border-radius:0px\"><div class=\"aab__accordion_head aab_right_icon\" data-active=\"false\" style=\"color:#333333;background-color:#84d6fa;padding:5px 5px 5px 5px\"><div class=\"aab__accordion_heading aab_right_icon\"><h5 class=\"aab__accordion_title\" style=\"margin:0;color:#333333\">8.1 Pass and dropout rates<\/h5><\/div><div class=\"aab__accordion_icon\" style=\"color:#333333;background-color:transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\"><\/span><\/div><\/div><div class=\"aab__accordion_body \" role=\"region\" style=\"background-color:transparent;border-top:1px solid #cccccc;padding:5px 5px 5px 5px\">\n<p style=\"font-size:14px\">The pass rate, dropout rate, and average time to graduate are shown to be established, monitored, and benchmarked for improvement.<\/p>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container\" style=\"border:1px solid #cccccc;margin-top:0px;margin-bottom:5px;border-radius:0px\"><div class=\"aab__accordion_head aab_right_icon\" data-active=\"false\" style=\"color:#333333;background-color:#d4d2d2;padding:5px 5px 5px 5px\"><div class=\"aab__accordion_heading aab_right_icon\"><h5 class=\"aab__accordion_title\" style=\"margin:0;color:#333333\">Diagnostic questions<\/h5><\/div><div class=\"aab__accordion_icon\" style=\"color:#333333;background-color:transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\"><\/span><\/div><\/div><div class=\"aab__accordion_body \" role=\"region\" style=\"background-color:transparent;border-top:1px solid #cccccc;padding:5px 5px 5px 5px\">\n<ul class=\"wp-block-list\">\n<li style=\"font-size:14px\">Does the programme have an efficient system to monitor the pass rates and dropout rates of students?<\/li>\n\n\n\n<li style=\"font-size:14px\">What does the programme think of the pass rates? If not satisfactory, what measures are taken to improve the pass rates?<\/li>\n\n\n\n<li style=\"font-size:14px\">What is the dropout rate? Are there explanations for the dropout rate?<\/li>\n\n\n\n<li style=\"font-size:14px\">Does the department know where the dropout students go to?<\/li>\n\n\n\n<li style=\"font-size:14px\">What does the department think of the average time to graduate?<\/li>\n\n\n\n<li style=\"font-size:14px\">What measures have been taken to promote graduation and to shorten the average time to graduate?<\/li>\n\n\n\n<li style=\"font-size:14px\">What effects do these measures have?<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container\" style=\"border:1px solid #cccccc;margin-top:0px;margin-bottom:5px;border-radius:0px\"><div class=\"aab__accordion_head aab_right_icon\" data-active=\"false\" style=\"color:#333333;background-color:#81f881;padding:5px 5px 5px 5px\"><div class=\"aab__accordion_heading aab_right_icon\"><h5 class=\"aab__accordion_title\" style=\"margin:0;color:#333333\">8.2 Employability<\/h5><\/div><div class=\"aab__accordion_icon\" style=\"color:#333333;background-color:transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\"><\/span><\/div><\/div><div class=\"aab__accordion_body \" role=\"region\" style=\"background-color:transparent;border-top:1px solid #cccccc;padding:5px 5px 5px 5px\">\n<p style=\"font-size:14px\">Employability as well as self-employment, entrepreneurship, and advancement to further studies, are shown to be established, monitored, and benchmarked for improvement.<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-aab-accordion-block aab__accordion_container\" style=\"border:1px solid #cccccc;margin-top:0px;margin-bottom:5px;border-radius:0px\"><div class=\"aab__accordion_head aab_right_icon\" data-active=\"false\" style=\"color:#333333;background-color:#d4d2d2;padding:5px 5px 5px 5px\"><div class=\"aab__accordion_heading aab_right_icon\"><h5 class=\"aab__accordion_title\" style=\"margin:0;color:#333333\">Diagnostic questions<\/h5><\/div><div class=\"aab__accordion_icon\" style=\"color:#333333;background-color:transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\"><\/span><\/div><\/div><div class=\"aab__accordion_body \" role=\"region\" style=\"background-color:transparent;border-top:1px solid #cccccc;padding:5px 5px 5px 5px\">\n<ul class=\"wp-block-list\">\n<li style=\"font-size:14px\">What percentage of graduates find a job within six months of graduation over the past five years? What percentage of graduates found a job within one year of graduation?<\/li>\n\n\n\n<li style=\"font-size:14px\">What percentage of graduates are still unemployed one year after graduation?<\/li>\n\n\n\n<li style=\"font-size:14px\">Do the graduates get jobs easily? What are the career prospects of the graduates over the last five years?<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container\" style=\"border:1px solid #cccccc;margin-top:0px;margin-bottom:5px;border-radius:0px\"><div class=\"aab__accordion_head aab_right_icon\" data-active=\"false\" style=\"color:#333333;background-color:#fafa6c;padding:5px 5px 5px 5px\"><div class=\"aab__accordion_heading aab_right_icon\"><h5 class=\"aab__accordion_title\" style=\"margin:0;color:#333333\">8.3 Research and creative work<\/h5><\/div><div class=\"aab__accordion_icon\" style=\"color:#333333;background-color:transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\"><\/span><\/div><\/div><div class=\"aab__accordion_body \" role=\"region\" style=\"background-color:transparent;border-top:1px solid #cccccc;padding:5px 5px 5px 5px\">\n<p style=\"font-size:14px\">Research and creative work output and activities carried out by the academic staff and students, are shown to be established, monitored, and benchmarked for improvement.<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-aab-accordion-block aab__accordion_container\" style=\"border:1px solid #cccccc;margin-top:0px;margin-bottom:5px;border-radius:0px\"><div class=\"aab__accordion_head aab_right_icon\" data-active=\"false\" style=\"color:#333333;background-color:#d4d2d2;padding:5px 5px 5px 5px\"><div class=\"aab__accordion_heading aab_right_icon\"><h5 class=\"aab__accordion_title\" style=\"margin:0;color:#333333\">Diagnostic questions<\/h5><\/div><div class=\"aab__accordion_icon\" style=\"color:#333333;background-color:transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\"><\/span><\/div><\/div><div class=\"aab__accordion_body \" role=\"region\" style=\"background-color:transparent;border-top:1px solid #cccccc;padding:5px 5px 5px 5px\">\n<ul class=\"wp-block-list\">\n<li style=\"font-size:14px\">What types of research activities are carried out by the students? Are these activities aligned to the expected learning outcomes and the vision and mission of the university and faculty?<\/li>\n\n\n\n<li style=\"font-size:14px\">What types of research activities are carried out by academic staff? Are these activities aligned to the vision and mission of the university and faculty?<\/li>\n\n\n\n<li style=\"font-size:14px\">What is the level of research grants and how is it utilised?<\/li>\n\n\n\n<li style=\"font-size:14px\">What is the number of research papers published? Are the research papers published in national, regional, and\/or international journals?<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container\" style=\"border:1px solid #cccccc;margin-top:0px;margin-bottom:5px;border-radius:0px\"><div class=\"aab__accordion_head aab_right_icon\" data-active=\"false\" style=\"color:#333333;background-color:#83dafa;padding:5px 5px 5px 5px\"><div class=\"aab__accordion_heading aab_right_icon\"><h5 class=\"aab__accordion_title\" style=\"margin:0;color:#333333\">8.4 Outcomes achievement<\/h5><\/div><div class=\"aab__accordion_icon\" style=\"color:#333333;background-color:transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\"><\/span><\/div><\/div><div class=\"aab__accordion_body \" role=\"region\" style=\"background-color:transparent;border-top:1px solid #cccccc;padding:5px 5px 5px 5px\">\n<p style=\"font-size:14px\">Data are provided to show directly the achievement of the programme outcomes, which are established and monitored.<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-aab-accordion-block aab__accordion_container\" style=\"border:1px solid #cccccc;margin-top:0px;margin-bottom:5px;border-radius:0px\"><div class=\"aab__accordion_head aab_right_icon\" data-active=\"false\" style=\"color:#333333;background-color:#d4d2d2;padding:5px 5px 5px 5px\"><div class=\"aab__accordion_heading aab_right_icon\"><h5 class=\"aab__accordion_title\" style=\"margin:0;color:#333333\">Diagnostic questions<\/h5><\/div><div class=\"aab__accordion_icon\" style=\"color:#333333;background-color:transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\"><\/span><\/div><\/div><div class=\"aab__accordion_body \" role=\"region\" style=\"background-color:transparent;border-top:1px solid #cccccc;padding:5px 5px 5px 5px\">\n<ul class=\"wp-block-list\">\n<li style=\"font-size:14px\">Is the quality of the graduates satisfactory?<\/li>\n\n\n\n<li style=\"font-size:14px\">Do the achieved standards match the expected standards?<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container\" style=\"border:1px solid #cccccc;margin-top:0px;margin-bottom:15px;border-radius:0px\"><div class=\"aab__accordion_head aab_right_icon\" data-active=\"false\" style=\"color:#333333;background-color:#81fa81;padding:5px 5px 5px 5px\"><div class=\"aab__accordion_heading aab_right_icon\"><h5 class=\"aab__accordion_title\" style=\"margin:0;color:#333333\">8.5 Stakeholders&#8217; satisfaction<\/h5><\/div><div class=\"aab__accordion_icon\" style=\"color:#333333;background-color:transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\"><\/span><\/div><\/div><div class=\"aab__accordion_body \" role=\"region\" style=\"background-color:transparent;border-top:1px solid #cccccc;padding:5px 5px 5px 5px\">\n<p style=\"font-size:14px\">Satisfaction level of the various stakeholders are shown to be established, monitored, and benchmarked for improvement.<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-aab-accordion-block aab__accordion_container\" style=\"border:1px solid #cccccc;margin-top:0px;margin-bottom:5px;border-radius:0px\"><div class=\"aab__accordion_head aab_right_icon\" data-active=\"false\" style=\"color:#333333;background-color:#d4d2d2;padding:5px 5px 5px 5px\"><div class=\"aab__accordion_heading aab_right_icon\"><h5 class=\"aab__accordion_title\" style=\"margin:0;color:#333333\">Diagnostic questions<\/h5><\/div><div class=\"aab__accordion_icon\" style=\"color:#333333;background-color:transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\"><\/span><\/div><\/div><div class=\"aab__accordion_body \" role=\"region\" style=\"background-color:transparent;border-top:1px solid #cccccc;padding:5px 5px 5px 5px\">\n<ul class=\"wp-block-list\">\n<li style=\"font-size:14px\">What mechanisms are available for staff to express their satisfaction or dissatisfaction about the programme, resources, facilities, processes, policies, etc?<\/li>\n\n\n\n<li style=\"font-size:14px\">What indicators are used to measure and monitor the satisfaction level of staff?<\/li>\n\n\n\n<li style=\"font-size:14px\">What initiatives are carried out to raise the satisfaction level of staff? Are they effective?<\/li>\n\n\n\n<li style=\"font-size:14px\">Does the department know what students think about the courses, programme, teaching, examinations, etc?<\/li>\n\n\n\n<li style=\"font-size:14px\">How does the department cope with the feedback and complaints from students? <\/li>\n\n\n\n<li style=\"font-size:14px\">What is the opinion and feedback of the graduates about the competencies that they have acquired?<\/li>\n\n\n\n<li style=\"font-size:14px\">How is feedback from the alumni used to improve the programme? <\/li>\n\n\n\n<li style=\"font-size:14px\">Are employers satisfied with the quality of the graduates?<\/li>\n\n\n\n<li style=\"font-size:14px\">Are there any specific complaints about the graduates<\/li>\n\n\n\n<li style=\"font-size:14px\">Are specific strengths of the graduates appreciated by the employers?<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-aab-accordion-block aab__accordion_container\" style=\"border:1px solid #cccccc;margin-top:0px;margin-bottom:5px;border-radius:0px\"><div class=\"aab__accordion_head aab_right_icon\" data-active=\"false\" style=\"color:#333333;background-color:#f6f671;padding:5px 5px 5px 5px\"><div class=\"aab__accordion_heading aab_right_icon\"><h5 class=\"aab__accordion_title\" style=\"margin:0;color:#333333\">Scoring for TRSU QA<\/h5><\/div><div class=\"aab__accordion_icon\" style=\"color:#333333;background-color:transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\"><\/span><\/div><\/div><div class=\"aab__accordion_body \" role=\"region\" style=\"background-color:transparent;border-top:1px solid #cccccc;padding:5px 5px 5px 5px\">\n<figure class=\"wp-block-table is-style-stripes\"><table><tbody><tr><td>TRSU QA score<\/td><td class=\"has-text-align-center\" data-align=\"center\">1<\/td><td class=\"has-text-align-center\" data-align=\"center\">2<\/td><td class=\"has-text-align-center\" data-align=\"center\">3<\/td><td class=\"has-text-align-center\" data-align=\"center\">4<\/td><td class=\"has-text-align-center\" data-align=\"center\">5<\/td><\/tr><tr><td>Items showing<br>QA practice<\/td><td class=\"has-text-align-center\" data-align=\"center\">1 item<\/td><td class=\"has-text-align-center\" data-align=\"center\">2 items<\/td><td class=\"has-text-align-center\" data-align=\"center\">3 items<\/td><td class=\"has-text-align-center\" data-align=\"center\">4 items<\/td><td class=\"has-text-align-center\" data-align=\"center\">5 items<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-aab-group-accordion aagb_accordion_af77b561-b174-41e4-8ac0-d608699d5fae click\">\n<div class=\"wp-block-aab-accordion-item aagb__accordion_container\" style=\"border:1px solid #cccccc;margin-top:0px;margin-bottom:15px;border-radius:0px\"><div class=\"aagb__accordion_head aab_right_icon\" data-active=\"false\" style=\"color:#151515;background-color:#5eb5fd;padding:5px 5px 5px 5px\"><div class=\"aagb__accordion_heading aab_right_icon\"><h5 class=\"aagb__accordion_title\" style=\"margin:0;color:#151515\">AUNQA scoring rubrics<\/h5><\/div><div class=\"aagb__accordion_icon\" style=\"color:#333333;background-color:transparent\"><span class=\"aagb__icon dashicons dashicons-plus-alt2\"><\/span><\/div><\/div><div class=\"aagb__accordion_body \" role=\"region\" style=\"background-color:transparent;border-top:1px solid #cccccc;padding:5px 5px 5px 5px\">\n<p style=\"font-size:14px\">A <em>seven-point rating scale used for AUNQA assessment<\/em> is described below.<\/p>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container\" style=\"border:1px solid #cccccc;margin-top:0px;margin-bottom:0px;border-radius:0px\"><div class=\"aab__accordion_head aab_right_icon\" data-active=\"false\" style=\"color:#333333;background-color:#ffffff;padding:5px 5px 5px 5px\"><div class=\"aab__accordion_heading aab_right_icon\"><h5 class=\"aab__accordion_title\" style=\"margin:0;color:#333333\">1. Absolutely inadequate<\/h5><\/div><div class=\"aab__accordion_icon\" style=\"color:#333333;background-color:transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\"><\/span><\/div><\/div><div class=\"aab__accordion_body \" role=\"region\" style=\"background-color:transparent;border-top:1px solid #cccccc;padding:5px 5px 5px 5px\">\n<p style=\"font-size:14px\">The <strong><em>QA practice<\/em><\/strong> <em>to fulfil the criterion<\/em> is <em><strong>not implemented<\/strong><\/em>.&nbsp;<br>There are <strong><em>no<\/em><\/strong> <em><strong>plans<\/strong>, <strong>documents, evidences or results<\/strong><\/em> available.&nbsp;<br>Immediate improvement must be made.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container\" style=\"border:1px solid #cccccc;margin-top:0px;margin-bottom:0px;border-radius:0px\"><div class=\"aab__accordion_head aab_right_icon\" data-active=\"false\" style=\"color:#333333;background-color:#fac9b0;padding:5px 5px 5px 5px\"><div class=\"aab__accordion_heading aab_right_icon\"><h5 class=\"aab__accordion_title\" style=\"margin:0;color:#333333\">2. Inadequate and improvement is necessary<\/h5><\/div><div class=\"aab__accordion_icon\" style=\"color:#333333;background-color:transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\"><\/span><\/div><\/div><div class=\"aab__accordion_body \" role=\"region\" style=\"background-color:transparent;border-top:1px solid #cccccc;padding:5px 5px 5px 5px\">\n<p style=\"font-size:14px\">The <strong><em>QA practice<\/em><\/strong> to fulfil the criterion <em>is <\/em>still <em>at its planning stage<\/em> or <em>is inadequate<\/em> where improvement is necessary.&nbsp;<br>There is <strong><em>little <\/em><\/strong><em><strong>document <\/strong><\/em>or <em><strong>evidence<\/strong> <\/em>available.&nbsp;<br><em><strong>Performance<\/strong> of the QA practice<\/em> shows<strong> <em>little or poor results<\/em><\/strong>.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container\" style=\"border:1px solid #cccccc;margin-top:0px;margin-bottom:0px;border-radius:0px\"><div class=\"aab__accordion_head aab_right_icon\" data-active=\"false\" style=\"color:#333333;background-color:#ffffff;padding:5px 5px 5px 5px\"><div class=\"aab__accordion_heading aab_right_icon\"><h5 class=\"aab__accordion_title\" style=\"margin:0;color:#333333\">3. Inadequate but minor improvement will make it adequate<\/h5><\/div><div class=\"aab__accordion_icon\" style=\"color:#333333;background-color:transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\"><\/span><\/div><\/div><div class=\"aab__accordion_body \" role=\"region\" style=\"background-color:transparent;border-top:1px solid #cccccc;padding:5px 5px 5px 5px\">\n<p style=\"font-size:14px\">The <strong><em>QA practice<\/em><\/strong> to fulfil the criterion <em>is defined and implemented <\/em>but minor improvement is needed to fully meet them.&nbsp;Documents are available but <em>no clear evidence<\/em> to support that they have been fully used.&nbsp;<em>Performance<\/em> of the QA practice shows <em>inconsistent or some results<\/em>.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container\" style=\"border:1px solid #cccccc;margin-top:0px;margin-bottom:0px;border-radius:0px\"><div class=\"aab__accordion_head aab_right_icon\" data-active=\"false\" style=\"color:#333333;background-color:#a7f7a7;padding:5px 5px 5px 5px\"><div class=\"aab__accordion_heading aab_right_icon\"><h5 class=\"aab__accordion_title\" style=\"margin:0;color:#333333\">4. Adequate as expected<\/h5><\/div><div class=\"aab__accordion_icon\" style=\"color:#333333;background-color:transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\"><\/span><\/div><\/div><div class=\"aab__accordion_body \" role=\"region\" style=\"background-color:transparent;border-top:1px solid #cccccc;padding:5px 5px 5px 5px\">\n<p style=\"font-size:14px\">The <strong><em>QA practice<\/em><\/strong> to fulfil the criterion <em>is adequate<\/em> and <em>evidences support <\/em>that it has been <em>fully implemented<\/em>.&nbsp;<em>Performance<\/em> of the QA practice shows <em>consistent results <\/em>as expected.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container\" style=\"border:1px solid #cccccc;margin-top:0px;margin-bottom:0px;border-radius:0px\"><div class=\"aab__accordion_head aab_right_icon\" data-active=\"false\" style=\"color:#333333;background-color:transparent;padding:5px 5px 5px 5px\"><div class=\"aab__accordion_heading aab_right_icon\"><h5 class=\"aab__accordion_title\" style=\"margin:0;color:#333333\">5. Better than adequate<\/h5><\/div><div class=\"aab__accordion_icon\" style=\"color:#333333;background-color:transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\"><\/span><\/div><\/div><div class=\"aab__accordion_body \" role=\"region\" style=\"background-color:transparent;border-top:1px solid #cccccc;padding:5px 5px 5px 5px\">\n<p style=\"font-size:14px\">The <strong><em>QA practice<\/em><\/strong> to fulfil the criterion is <em>better than adequate<\/em>. Evidence supports that it (the QA practice) has been efficiently implemented.&nbsp;Performance of the QA practice shows good results and positive improvement trend.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container\" style=\"border:1px solid #cccccc;margin-top:0px;margin-bottom:0px;border-radius:0px\"><div class=\"aab__accordion_head aab_right_icon\" data-active=\"false\" style=\"color:#333333;background-color:#f4f08c;padding:5px 5px 5px 5px\"><div class=\"aab__accordion_heading aab_right_icon\"><h5 class=\"aab__accordion_title\" style=\"margin:0;color:#333333\">6. Example of best practice<\/h5><\/div><div class=\"aab__accordion_icon\" style=\"color:#333333;background-color:transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\"><\/span><\/div><\/div><div class=\"aab__accordion_body \" role=\"region\" style=\"background-color:transparent;border-top:1px solid #cccccc;padding:5px 5px 5px 5px\">\n<p style=\"font-size:14px\">The <strong><em>QA practice<\/em><\/strong> to fulfil the criterion is considered to be <em>example of best practices<\/em> in the field.&nbsp;Evidences support that it has been <em>effectively implemented<\/em>.&nbsp;<br>Performance of QA practice shows <em>very good results and positive improvement trend<\/em>.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container\" style=\"border:1px solid #cccccc;margin-top:0px;margin-bottom:0px;border-radius:0px\"><div class=\"aab__accordion_head aab_right_icon\" data-active=\"false\" style=\"color:#333333;background-color:transparent;padding:5px 5px 5px 5px\"><div class=\"aab__accordion_heading aab_right_icon\"><h5 class=\"aab__accordion_title\" style=\"margin:0;color:#333333\">7. Excellent (example of world-class or leading practice)<\/h5><\/div><div class=\"aab__accordion_icon\" style=\"color:#333333;background-color:transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\"><\/span><\/div><\/div><div class=\"aab__accordion_body \" role=\"region\" style=\"background-color:transparent;border-top:1px solid #cccccc;padding:5px 5px 5px 5px\">\n<p style=\"font-size:14px\">The <strong><em>QA practice<\/em><\/strong> to fulfil the criterion is considered to be excellent or is an example of world-class practices in the field. Evidences support that it has been innovatively implemented.&nbsp;<br>Performance of the QA practice shows excellent results and outstanding improvement trends.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-aab-accordion-item aagb__accordion_container\" style=\"border:1px solid #cccccc;margin-top:0px;margin-bottom:15px;border-radius:0px\"><div class=\"aagb__accordion_head aab_right_icon\" data-active=\"false\" style=\"color:#333333;background-color:#a8fda8;padding:5px 5px 5px 5px\"><div class=\"aagb__accordion_heading aab_right_icon\"><h5 class=\"aagb__accordion_title\" style=\"margin:0;color:#333333\">How to write a response to the criterion requirements<\/h5><\/div><div class=\"aagb__accordion_icon\" style=\"color:#333333;background-color:transparent\"><span class=\"aagb__icon dashicons dashicons-plus-alt2\"><\/span><\/div><\/div><div class=\"aagb__accordion_body \" role=\"region\" style=\"background-color:transparent;border-top:1px solid #cccccc;padding:5px 5px 5px 5px\">\n<ul class=\"wp-block-list\">\n<li style=\"font-size:14px\">The response should describe a <strong><em>QA practice<\/em><\/strong> that the program do <strong><em>to fulfil the criterion<\/em><\/strong>. The QA may be a PDCA (plan-do-check-act) process to ensure the quality, and include documentation, evidence and result of the implementation. <\/li>\n\n\n\n<li style=\"font-size:14px\">The response should <strong><em>illustrate <\/em><\/strong>clearly <strong><em>what<\/em><\/strong> the <em><strong>QA mechanisms <\/strong>or<strong> instruments<\/strong><\/em> <strong><em>are<\/em><\/strong>;  when, where, by who, and<strong><em> how<\/em><\/strong> <em>they are implemented<\/em> and managed to fulfil the criteria.<\/li>\n\n\n\n<li style=\"font-size:14px\">The response should <strong><em>identify <\/em><\/strong><em>and<\/em><strong><em> evaluate problems<\/em><\/strong> or issues that are not addressed, and indicate how the problems will be dealt with. The <strong><em>diagnostic questions<\/em><\/strong> in each of the criterion requirements may help identify the problems.<\/li>\n\n\n\n<li style=\"font-size:14px\">To be concise and factual, the response should focus on <strong><em>information<\/em><\/strong> or <strong><em>data <\/em><\/strong>(or <strong><em>objective evidence<\/em><\/strong>) that <em><strong>directly <\/strong><\/em><strong><em>addresses the criteria<\/em><\/strong>, and provide <strong><em>trends<\/em><\/strong> and <strong><em>statistics<\/em><\/strong> to show <strong><em>achievement<\/em><\/strong> and <em><strong>performance<\/strong><\/em>.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container\" style=\"border:1px solid #cccccc;margin-top:0px;margin-bottom:0px;border-radius:0px\"><div class=\"aab__accordion_head aab_right_icon\" data-active=\"false\" style=\"color:#333333;background-color:#70bdfa;padding:5px 5px 5px 5px\"><div class=\"aab__accordion_heading aab_right_icon\"><h5 class=\"aab__accordion_title\" style=\"margin:0;color:#333333\">How the QA practice fulfil the criterion<\/h5><\/div><div class=\"aab__accordion_icon\" style=\"color:#333333;background-color:transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\"><\/span><\/div><\/div><div class=\"aab__accordion_body \" role=\"region\" style=\"background-color:transparent;border-top:1px solid #cccccc;padding:5px 5px 5px 5px\">\n<p style=\"font-size:14px\"><em><strong>Quality assurance practice<\/strong><\/em> should have <strong><em>QA plan<\/em><\/strong> that evaluates and may modify organization&#8217;s procedures <em>to ensure that they provide the desired results<\/em>. It includes documentation for the <em>planning, implementation <\/em>and <em>assessment procedures<\/em> for a project, process or any QA activity.  To fulfil requirement 1.1 Outcomes formulation, for example, the QA plan should provide information to answer the following questions.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li style=\"font-size:14px\">What procedure does the program use to formulate the expected learning outcomes? <\/li>\n\n\n\n<li style=\"font-size:14px\">Is a learning taxonomy used to write the statement of LOs? What taxonomy and how is it used? <\/li>\n\n\n\n<li style=\"font-size:14px\">Is the taxonomy used for program or course learning outcomes, or both? Why?<\/li>\n\n\n\n<li style=\"font-size:14px\">What are the objectives in terms of the quality of the learning outcomes (e.g. transparency, ease of assessment, the extent of alignment, enabling hierarchy, effectiveness, clarity to the stakeholders)?<\/li>\n\n\n\n<li style=\"font-size:14px\">What is the process used to ensure that the quality objectives are met?<\/li>\n\n\n\n<li style=\"font-size:14px\">What is a method used to measure the achievement of the quality objectives? <\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center has-luminous-vivid-orange-background-color has-background has-medium-font-size\"><strong>Operational Result<\/strong><\/p>\n\n\n\n<p class=\"has-pale-pink-background-color has-background\">8.1 The pass rate, dropout rate, and average time to graduate are shown to be established, monitored, and benchmarked for improvement.<\/p>\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 The Airline Business program always keeps track of student academic performance in the Management Information System (MIS) set up by the Vice-President for Academic Affairs Office, graduation and drop rates. The table below shows pass rate and dropout rate of the last 4 cohorts. The AB Program has set a desirable target that the dropout rate should not exceed 10%. The results clearly show that the dropout rates of students from the AB Program in average was 61% or 106. The dropout rate increased in academic year 2020 and 2021. Based on individual interview, most of the students dropped-out from the AB Program during the first or second semester of the first year since they realized that they preferred to study in other professionals, while a fewer numbers dropped-out because of health problems, financial constraints <a href=\"https:\/\/drive.google.com\/file\/d\/1ZBCHsD4NWpEG79ZkwLKwfU5MYfatzgKO\/view?usp=drive_link\"><span style=\"color: #ff0000\">(Append 8.1.1)<\/span><\/a>. The University MIS keep records and tracts AB students whereabouts from the first day they registered and joined in the program until the day they are confirmed graduate.<\/p>\n<table>\n<tbody>\n<tr>\n<td rowspan=\"2\" width=\"154\">\n<p>Academic year<\/p>\n<\/td>\n<td rowspan=\"2\" width=\"118\">\n<p>Cohort size<\/p>\n<\/td>\n<td colspan=\"2\" width=\"329\">\n<p>Complete First Degree in<\/p>\n<\/td>\n<td colspan=\"4\" width=\"602\">\n<p>Dropout During<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"165\">\n<p>4 years Number (%)<\/p>\n<\/td>\n<td width=\"164\">\n<p>&gt;4 years Number (%)<\/p>\n<\/td>\n<td width=\"153\">\n<p>1st year Number (%)<\/p>\n<\/td>\n<td width=\"143\">\n<p>2nd year Number (%)<\/p>\n<\/td>\n<td width=\"141\">\n<p>3rd year Number (%)<\/p>\n<\/td>\n<td width=\"165\">\n<p>4th year &amp; Beyond Number (%)<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"154\">\n<p>2020<\/p>\n<\/td>\n<td width=\"118\">\n<p>144<\/p>\n<\/td>\n<td width=\"165\">\n<p>0<\/p>\n<\/td>\n<td width=\"164\">\n<p>0<\/p>\n<\/td>\n<td width=\"153\">\n<p>84<\/p>\n<\/td>\n<td width=\"143\">\n<p>-54<\/p>\n<\/td>\n<td width=\"141\">\n<p>-49<\/p>\n<\/td>\n<td width=\"165\">\n<p>\u201349<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"154\">\n<p>2021<\/p>\n<\/td>\n<td width=\"118\">\n<p>18<\/p>\n<\/td>\n<td width=\"165\">\u00a0<\/td>\n<td width=\"164\">\u00a0<\/td>\n<td width=\"153\">\n<p>13<\/p>\n<\/td>\n<td width=\"143\">\n<p>9<\/p>\n<\/td>\n<td width=\"141\">\n<p>8<\/p>\n<\/td>\n<td width=\"165\">\u00a0<\/td>\n<\/tr>\n<tr>\n<td width=\"154\">\n<p>2022<\/p>\n<\/td>\n<td width=\"118\">\n<p>12<\/p>\n<\/td>\n<td width=\"165\">\n<p>\u2013<\/p>\n<\/td>\n<td width=\"164\">\n<p>\u2013<\/p>\n<\/td>\n<td width=\"153\">\n<p>10<\/p>\n<\/td>\n<td width=\"143\">\n<p>\u20137<\/p>\n<\/td>\n<td width=\"141\">\n<p>\u2013<\/p>\n<\/td>\n<td width=\"165\">\n<p>\u2013<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"154\">\n<p>2023<\/p>\n<\/td>\n<td width=\"118\">\n<p>14<\/p>\n<\/td>\n<td width=\"165\">\n<p>&#8211;<\/p>\n<\/td>\n<td width=\"164\">\n<p>&#8211;<\/p>\n<\/td>\n<td width=\"153\">\n<p>7<\/p>\n<\/td>\n<td width=\"143\">\u00a0<\/td>\n<td width=\"141\">\u00a0<\/td>\n<td width=\"165\">\u00a0<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n<p class=\"has-pale-pink-background-color has-background\">8.2 Employability as well as self-employment, entrepreneurship, and advancement to further studies, are shown to be established, monitored, and benchmarked for improvement.<\/p>\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Employment opportunity is a key factor that any student considers when selecting Airline Business Program to study. Employment opportunity can be achieved through walk-in, visit company website, job hunting through social media platform used by airlines and also through connections with the AB Alumni.\u00a0 \u00a0 \u00a0 \u00a0<\/p>\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 For this year, this last batch and considered as desirably big size (49). The <strong>Airline Business<\/strong> (International Program) continues to produce first-class graduates in the field of airline business. For this academic year there were <strong>43<\/strong> out of <strong>49<\/strong> students registered in the program who completed all their academic requirements with a CGPA 2.0 above. The remaining 6 students are still improving their below 2.0 CGPA and are expected to graduate too in the next academic year.<\/p>\n<p>\u00a0 \u00a0 \u00a0 \u00a0The program is thrilled to report that <strong>39<\/strong> <strong>or 91%<\/strong> of the soon to be confirmed graduates are employed in the different airline companies such as Lufthansa, Qatar Airways, Nok Air, Thai Air Asia, Thai Lion Air, United Arab Emirates and Flyadeal Airline <span style=\"color: #ff0000\">(<a href=\"https:\/\/drive.google.com\/file\/d\/1M3X17o9_tcm1vLZNPh9kTvfTzDerwtey\/view?usp=drive_link\">Append 8.2.1<\/a>)<\/span> . Some of the alumni also joined and managed their own business while waiting for their application. The remaining <strong>4<\/strong> or <strong>9%<\/strong> took a rest and spent their time with their family in their hometown however they will also get a job or go for further study soon as mentioned by them during the call.<\/p>\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0After completing immediately all the academic requirements, there were <strong>12<\/strong> students who signed the contract with the different airline companies and start working with them\u00a0 especially those who had internship at Bangkok Flight Service (<a href=\"https:\/\/drive.google.com\/file\/d\/100b3hcCirP6ug4WBy5DqshhVTKxonUeb\/view?usp=drive_link\"><span style=\"color: #ff0000\">Append 8.2.2<\/span><\/a>). The Airline Business program welcomed and congratulated them by the top management headed by Dr. Piyade Wattanasarn- University President, Dr. Chaipat Wattanasarn \u2013 Vice President for Academic Affairs, and Aj Suwat Benjathammathorn \u2013 Vice- President for Administrative Affairs and some full-lecturers in the program.<\/p>\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 It was amazing to report that even our students are fresh graduates, their potentials, skills and characters helped them on their employment journey. Their internship or field experience for 4 months in various airlines added also to their advantage. The airline industry in Thailand was booming as supported with various domestic and international airport projects built by the Thailand government. The fact that Thailand was known globally as one of the best tourist destinations, these graduates and the upcoming ones will really have the opportunity to get a job. Some of the photos to show that our alumni really got a job were also posted and shared on their social media account Append 8.2.1 pages 3-4.<\/p>\n\n\n<p class=\"has-pale-pink-background-color has-background\">8.3 Research and creative work output and activities carried out by the academic staff and students, are shown to be established, monitored, and benchmarked for improvement.<\/p>\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0This Academic Year 2023-2024 our students in all year level participated in many projects organized by the program compared to last year 2022-2023. The AB Program has an Operational Plan to support the research and creative work output carried out by the academic staff and students <span style=\"color: #ff0000\">(<a href=\"https:\/\/docs.google.com\/spreadsheets\/d\/1F-78PBga3ZL_k4HpScHua6ZhlLT9YOLn\/edit?usp=drive_link&amp;ouid=103269683558935945594&amp;rtpof=true&amp;sd=true\">Append 83.1<\/a>)<span style=\"color: #000000\"> BU 13-17 for Academic Staff and BU 06-12 for Students.<\/span><\/span><\/p>\n<p>\u00a0 \u00a0 \u00a0 \u00a0The Airline Business program upholds its dedication and commitment to continue sharing and improving the real life situation of the society members carried out or implemented by its lecturers and students. Some of our lecturers as well as the entire student in the different year levels work hand-in-hand to share their knowledge to certain group of people in the community. The said project wherein our students shared their knowledge and skills to the benefactors and were evaluated through survey by them includes the following such as:<\/p>\n<p><strong>Project 1: <\/strong>Provision of Ground and In-flight Services Demonstration to Counselors\/Teachers from different provinces. <span style=\"color: #ff0000\">(<a href=\"https:\/\/drive.google.com\/file\/d\/1PsLTW4FqlWPdW3tU9l2dB7gVxNw_aSYW\/view?usp=drive_link\">Append 8.3.2<\/a>)<\/span><\/p>\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0There were 49 out of 49 (100% participation rate) students in the year 4 who have shown and shared their knowledge and skills to our primary and secondary school teachers\/counselors from all over Thailand who came to join an Open House visit in our University. A total of 120 teachers arranged into 3 groups participated and lectured by our students in the Mock-up of Airline Business program.<\/p>\n<p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The overall satisfaction rate of this project was 4.53 or very highly satisfied. Most of the teachers\/counselors were thrilled on how our students communicated in English language during the Check-in Process, Boarding Gate Announcement; Take off, Food and Beverages (Meal) Distribution, Life and Safety Demonstration and Landing. Mostly commented that their experiences were because the students displayed very good English communication skills, very good service, activities in the different processes were properly executed. They expressed their desire to visit again our university and learn again from the next batch of our students<\/p>\n<p><strong>Project 2: <\/strong>Provision of Ground and In-flight Services Demonstration to 80 High School students from Malasawan School, Nakhon Nayok <span style=\"color: #ff0000\">(<a href=\"https:\/\/drive.google.com\/file\/d\/17vuAfrzSzu3FNKkr9mJ3Yb21Cvzbe2Kw\/view?usp=drive_link\">Append 8.3.3<\/a>)<\/span><\/p>\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 There were 8 out of 8 (100% participation rate) students in the Year 3 and 7 out of 7 (100% participation rate) in the Year 2 who have shown and shared their knowledge and skills to our the secondary school students from Malasawan School in Nakhon Nayok who came to join an Open House visit in our University. A total of 80 students arranged into 3 groups participated and lectured by our students in the Mock-up of Airline Business program.<\/p>\n<p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The overall satisfaction rate of this project was 4.60 or very highly satisfied. Most of the students were thrilled on how our students communicated in English language during the Check-in Process, Boarding Gate Announcement; Take off, Food and Beverages (Meal) Distribution, Life and Safety Demonstration and Landing. Mostly commented that their experiences were amazing because the students displayed very good English communication skills, very good service, activities in the different processes were properly executed. They expressed their desire to visit again our university and learn again from the next batch of our students. Some of the students also tried to use our safety devices and talked with confidence<\/p>\n<p><strong>Project 3: <\/strong>Provision of <strong>Airline Business<\/strong> <strong>Booklet<\/strong> to teach Primary School students at Christah Songkroh. Ongkarak Nakhon Nayok during the English Camp (<span style=\"color: #ff0000\"><a href=\"https:\/\/drive.google.com\/file\/d\/1EqdJorLQuc91p9aJM6-kWiE4I03xsXDT\/view?usp=drive_link\">Append 8.3.4<\/a>)<\/span><\/p>\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0There were 9 out of 9 (100% participation rate) students in the year 3 and 7 out of 7 (100% participation rate) in the Year 2 who have shown and shared their knowledge and skills to our primary pupils of Christah Songkroh School who\u00a0 participated, lectured and benefited by our students in the English Camp project.<\/p>\n<p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The overall satisfaction rate of this project was 4.25 or very highly satisfied. Most of the pupils displayed interest and willingness to learn from our AB students. They were thrilled on how our students communicated in English language during the Check-in Process, Boarding Gate Announcement; Take off, Food and Beverages (Meal) Distribution, Life and Safety Demonstration and Landing.<\/p>\n\n\n<p class=\"has-pale-pink-background-color has-background\">8.4 Data are provided to show directly the achievement of the programme outcomes, which are established and monitored.<\/p>\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0The Airline Business program outcomes are achievement of the graduates, including mean score of perceived achievement of overall PLOs more than 4.00 of 5.00, average time to graduate of 4 years, percentage and percentage of employment 100%. Table 1 below shows the achievement of AB Program outcomes over last 4 years.<\/p>\n<p>\u00a0 \u00a0 \u00a0 \u00a0 During a Seminar on the Trends on Airline Business, one of our invited guests Mrs, Suneeda Howle, Crew Trainer of Thai Airways assessed our students potentials to land or work in a particular Airline <span style=\"color: #ff0000\">(<a href=\"https:\/\/drive.google.com\/file\/d\/1q57wTv9-H6a4Gt9saN0wmbTPXXf8LhN3\/view?usp=drive_link\">Append 8.4.1<\/a>).\u00a0<span style=\"color: #000000\">In addition, students are also monitored by their adviser and informed them about their LO&#8217;s performances, CGPAx and their status and study problems to improve so that they will graduate on a given period <span style=\"color: #ff0000\">(<a href=\"https:\/\/docs.google.com\/spreadsheets\/d\/1p_BdKWvyjehCZumJh6NTzBJIh36hTsgb\/edit?usp=drive_link&amp;ouid=103269683558935945594&amp;rtpof=true&amp;sd=true\">Append 8.4.2<\/a>) <\/span><\/span><\/span>The AB students won in the Mock tail Competition for mixing on the spot one of the best drink that can be offered during flight for passengers or any customers according to the judges who seated as panels during the competition (<span style=\"color: #ff0000\"><a href=\"https:\/\/drive.google.com\/file\/d\/184p4OpZ5nBRX-LhbwdXg-_D-MG2PbvJz\/view?usp=drive_link\">Append 8.4.3<\/a>)<\/span><\/p>\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0The students have also participated in the different co-curricular activities and demonstrated moral and ethics domain such as Blood Donation, Community Service and other activities as reflected in Student Activity records (<a href=\"https:\/\/drive.google.com\/file\/d\/1RCijL91_jBua0veAh7NLG4Z4UIhxcTB5\/view?usp=drive_link\"><span style=\"color: #ff0000\">Append 8.4.4<\/span><\/a>).<\/p>\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Finally the exit test to graduate such as Practice TOEIC Test (<a href=\"https:\/\/docs.google.com\/spreadsheets\/d\/13WrYEl4aTOvvIq7VlQqAS5YH2EadnX7J\/edit?usp=drive_link&amp;ouid=103269683558935945594&amp;rtpof=true&amp;sd=true\">Append 8.4.5<\/a>) and Real TOEIC Test (<a href=\"https:\/\/drive.google.com\/file\/d\/1hXxlXd5Aqf0hA_UdMqr-Y9ltvMX6OD-h\/view?usp=drive_link\"><span style=\"color: #ff0000\">Append 8.4.6<\/span><\/a>) was carried out to ensure our students will land a job whose employer is requiring a Real TOEIC score as part of the learning achievement of our students. The Airline Business program ensures its graduates took the practice TOEIC test and Real TOEIC Test on or before they graduate. There were 48 out of 49 took the Real TOEIC test and 1 out of 40 unable to take the Real TOEIC test due to below CGPA 2.0. The highest score was 825 by KAMOLCHANOK SINGNGAM and the lowest was 215. The average REAL TOEIC score result was 399 which is higher compared to the Practice TOEIC score of 320. It is a good practice for the University to conduct Practice test for the students prior to REAL TOEIC test to help them score higher. The listening test score got an overall average of\u00a0 240 which is higher the reading test with an overall average score of 159.\u00a0 It shows that the program has to put more effort on reading test part and continue also to improve student&#8217;s performance on listening part.<\/p>\n<p>Table 1 Achievement of Program Outcomes<\/p>\n<table>\n<tbody>\n<tr>\n<td width=\"95\">\n<p>Academic year<\/p>\n<\/td>\n<td width=\"190\">\n<p>Perceived achievement of overall PLOs<\/p>\n<\/td>\n<td width=\"135\">\n<p>Average time to graduate<\/p>\n<\/td>\n<td width=\"195\">\n<p>Percentage of Employment<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"95\">\n<p>2020\u00a0 \u00a0 \u00a0Y4<\/p>\n<\/td>\n<td width=\"190\">\n<p>4.35<\/p>\n<\/td>\n<td width=\"135\">\n<p>4.006<\/p>\n<\/td>\n<td width=\"195\">\n<p>\u00a0 \u00a0 \u00a091%<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"95\">\n<p>2021\u00a0 \u00a0 \u00a0Y3<\/p>\n<\/td>\n<td width=\"190\">\n<p>4.20<\/p>\n<\/td>\n<td width=\"135\">\n<p>4.000<\/p>\n<\/td>\n<td width=\"195\">\n<p>&#8212;&#8211;<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"95\">\n<p>2022\u00a0 \u00a0 \u00a0Y2<\/p>\n<\/td>\n<td width=\"190\">\n<p>4.16<\/p>\n<\/td>\n<td width=\"135\">\n<p>4.001<\/p>\n<\/td>\n<td width=\"195\">\n<p>&#8212;&#8211;<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"95\">\n<p>2023\u00a0 \u00a0 \u00a0Y1<\/p>\n<\/td>\n<td width=\"190\">\n<p>4.05<\/p>\n<\/td>\n<td width=\"135\">\n<p>4.002<\/p>\n<\/td>\n<td width=\"195\">\n<p>&#8212;&#8212;-<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n<p class=\"has-pale-pink-background-color has-background\">8.5 Satisfaction level of the various stakeholders are shown to be established, monitored, and benchmarked for improvement.<\/p>\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Faculty of Business Administration\u2019s in Airline Business Program academic staff and current students have given concerns, feedbacks, and opinions toward the operation of AB program by regular discussion at the monthly program meeting, particularly the representative of each program could present opinions at the monthly meeting of the Academic Committee.<\/p>\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 The good point of monitoring feedback is when an alumni voluntarily wrote and shared on any social media platform how important the outcomes taken during his\/her study time was used in his\/her workplace like on of our student Mr. Watchara Pumkaew has shared <span style=\"color: #ff0000\">(<\/span><span style=\"color: #000000\"><a href=\"https:\/\/drive.google.com\/file\/d\/1ldjJjyndmTgDicl7HinSyiRZiAs4z3bA\/view?usp=drive_link\"><span style=\"color: #ff0000\">Append 8.5.1<\/span><\/a>)<\/span>\u00a0page 1.<\/p>\n<p>.\u00a0 \u00a0 Another student directly message you that he\/she was employed because of the trust a lecturer is giving them that they have the skills or potentials to land their dream job and they just need encouragement like one of our students who just got the job from Flyadeal Airlines, Saudi Arabia (<a href=\"https:\/\/drive.google.com\/file\/d\/1ldjJjyndmTgDicl7HinSyiRZiAs4z3bA\/view?usp=drive_link\"><span style=\"color: #ff0000\">Append 8.5.1<\/span><\/a>) page 2.<\/p>\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0An example of such discussion included academic staff, students\u2019 problems, courses\u2019 operation problems, learning resources needs, work load problems, and performance evaluation criteria. The final solution to any problem was made as a final answer from the Academic Committee meeting. The FBA-AB program surveyed the satisfaction of current students <span style=\"color: #ff0000\">(<a href=\"https:\/\/drive.google.com\/file\/d\/1ldjJjyndmTgDicl7HinSyiRZiAs4z3bA\/view?usp=drive_link\">Append 8.5.1<\/a>) <\/span>page 4.<\/p>\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0According to Ms. <strong style=\"color: initial\">SUNEEDA HOWLE <\/strong>Crew Proficiency Trainer\/ Royal First Class Cabin Attendant Thai Airways International, nowadays competition is tough in the Airline Industry. An employee must have the necessary skills to get a high paying job (<a href=\"https:\/\/drive.google.com\/drive\/folders\/1j-vz_e5xfsZqzKxnt6XgTHQ_Nkl95PJj?usp=drive_link\"><span style=\"color: #ff0000\">Append 8.5.2<\/span><\/a>) as she mentioned in front of the graduating students. She is confident that most of\u00a0 our students are qualified to many positions due to her assessment that most they fit to work and have a good English communication skills.<\/p>\n<p>\u00a0\u00a0\u00a0\u00a0\u00a0 The AB Program invited guest lecturer from other University on August 30, 2023 to update our students\u2019 talks about concepts, practices, issues, enhancements, trends and challenges in aviation industry.<\/p>\n<p>\u00a0 \u00a0 \u00a0 Another speaker <strong>MR. <\/strong><strong>PHOOWANUN KANOKHONG <\/strong>is current working as<strong> Aviation Lecturer -Stamford University<\/strong>. He formerly worked as Technical Cabin Attendant \/ Royal First Class Cabin Attendant Thai Airways International. His experiences were superb and he has shown expertise in his field during the 3 hours Seminar.<\/p>\n<p>\u00a0\u00a0\u00a0\u00a0\u00a0 During the open forum and even in the middle of his presentation and discussion, he shared and compared students and graduates attentiveness, personality, growth mind-set and academic performances when it comes to the achievement of learning outcomes of every course.<\/p>\n<p>\u00a0\u00a0\u00a0\u00a0 Ajarn Phoowanun, the speaker mentioned in front of the AB students that during his discussion of his topic, the AB students are not shy to ask questions, communicated very well, and have a very good participation. He awards with small gifts those students who were able to interact and to participate in the presentation.<\/p>\n<p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 During the open forum, he observed that our AB students were able to communicate well in English compared to the university students whom he is teaching and have taught for so many years (<a href=\"https:\/\/drive.google.com\/file\/d\/1GyKJJbJtI4brw91wIWozzA_wk3soZnzM\/view?usp=drive_link\"><span style=\"color: #ff0000\">Append 8.5.3<\/span><\/a>). He mentioned that our AB students have more potential to work both in domestic and international airline companies as well as other related jobs because most of them were active, have good personality and knowledgeable enough in the field of of their study.<\/p>\n<p>\u00a0 \u00a0 \u00a0 \u00a0 The students of 4 cohorts have many channels of speaking out their dissatisfaction. First, all students have a chance to anonymously evaluate teaching and learning processes of each course. Second, they can consult with any academic staffs who were course coordinators \/ course instructors \/ clinical supervisors. The academic staff could immediately help solve some problems or in turn report the situation to the monthly meeting for solution seeking. Third, the Dean and administrative team regularly meet the students every semester. The students could discuss their unhappiness or dissatisfactions directly to the Dean. Last, students can voice their satisfaction\/dissatisfaction by filling out the online survey form annually gathered by the AB program.\u00a0<\/p>\n\n\n<p class=\"has-text-align-center has-luminous-vivid-orange-background-color has-background has-medium-font-size\"><strong>Evidence<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>ID_Evidence<\/strong><\/td><td><strong>Name_Evidence<\/strong><\/td><\/tr><tr><td>8.1-1<\/td><td><a href=\"https:\/\/drive.google.com\/file\/d\/1ZBCHsD4NWpEG79ZkwLKwfU5MYfatzgKO\/view?usp=drive_link\">Student Support Committee through the MIS<\/a><\/td><\/tr><tr><td>8.2-1<\/td><td><a href=\"https:\/\/drive.google.com\/file\/d\/1M3X17o9_tcm1vLZNPh9kTvfTzDerwtey\/view?usp=drive_link\">Employment Survey of Graduates<\/a><\/td><\/tr><tr><td>8.2.2<\/td><td><a href=\"https:\/\/drive.google.com\/file\/d\/100b3hcCirP6ug4WBy5DqshhVTKxonUeb\/view?usp=drive_link\">Employment at Bangkok Flight Service after Internship<\/a><\/td><\/tr><tr><td>8.3.1<\/td><td><a href=\"https:\/\/docs.google.com\/spreadsheets\/d\/1F-78PBga3ZL_k4HpScHua6ZhlLT9YOLn\/edit?usp=drive_link&amp;ouid=103269683558935945594&amp;rtpof=true&amp;sd=true\">Budget for Operational Plan 2023 to support the research and creative work output<\/a><\/td><\/tr><tr><td>8.3.2 <\/td><td><a href=\"https:\/\/drive.google.com\/file\/d\/1PsLTW4FqlWPdW3tU9l2dB7gVxNw_aSYW\/view?usp=drive_link\">Provision of Ground and In-flight Services Demonstration to Counselors\/Teachers from different provinces.<\/a><\/td><\/tr><tr><td>8.3.3<\/td><td><a href=\"https:\/\/drive.google.com\/file\/d\/17vuAfrzSzu3FNKkr9mJ3Yb21Cvzbe2Kw\/view?usp=drive_link\">Provision of Ground and In-flight Services Demonstration to 80 High School students from Malasawan School, Nakhon Nayok<\/a><\/td><\/tr><tr><td>8.3.4<\/td><td><a href=\"https:\/\/drive.google.com\/file\/d\/1EqdJorLQuc91p9aJM6-kWiE4I03xsXDT\/view?usp=drive_link\">Provision of <strong>Airline Business<\/strong> <strong>Booklet<\/strong> to teach Primary School students at Christah Songkroh. Ongkarak Nakhon Nayok during the English Cam<\/a>p page 6.<\/td><\/tr><tr><td>8.4.1<\/td><td><a href=\"https:\/\/drive.google.com\/file\/d\/1q57wTv9-H6a4Gt9saN0wmbTPXXf8LhN3\/view?usp=drive_link\">Data Showing Directly the Achievement of LO&#8217;s<\/a><\/td><\/tr><tr><td>8.4.2<\/td><td><a href=\"https:\/\/docs.google.com\/spreadsheets\/d\/1p_BdKWvyjehCZumJh6NTzBJIh36hTsgb\/edit?usp=drive_link&amp;ouid=103269683558935945594&amp;rtpof=true&amp;sd=true\">Data Showing Directly the Achievement of LO&#8217;s (CGPA and Status)<\/a><\/td><\/tr><tr><td>8.4.3<\/td><td><a href=\"https:\/\/drive.google.com\/file\/d\/184p4OpZ5nBRX-LhbwdXg-_D-MG2PbvJz\/view?usp=drive_link\">AB stu<\/a><a href=\"https:\/\/drive.google.com\/file\/d\/184p4OpZ5nBRX-LhbwdXg-_D-MG2PbvJz\/view?usp=drive_link\">dents won the Mock tail Competition organized by other Program<\/a><\/td><\/tr><tr><td>8.4.4<\/td><td><a href=\"https:\/\/drive.google.com\/file\/d\/1RCijL91_jBua0veAh7NLG4Z4UIhxcTB5\/view?usp=drive_link\">Students activity record to show the achievement of LO in Co-curricular Activities<\/a><\/td><\/tr><tr><td>8.4.5<\/td><td><a href=\"https:\/\/docs.google.com\/spreadsheets\/d\/13WrYEl4aTOvvIq7VlQqAS5YH2EadnX7J\/edit?usp=drive_link&amp;ouid=103269683558935945594&amp;rtpof=true&amp;sd=true\">TOEIC Practice Test to measure the learning outcomes of students<\/a><\/td><\/tr><tr><td>8.4.6<\/td><td><a href=\"https:\/\/drive.google.com\/file\/d\/1hXxlXd5Aqf0hA_UdMqr-Y9ltvMX6OD-h\/view?usp=drive_link\">Real TOEIC Test Result to show the Achievement of Learning Outcome of students<\/a><\/td><\/tr><tr><td>8.5.1<\/td><td><a href=\"https:\/\/drive.google.com\/file\/d\/1Vh8hfrhkW-9IPiZQuB6AlptoIqFZqQ-s\/view?usp=drive_link\">Satisfaction Level of Various stakeholders<\/a><\/td><\/tr><tr><td>8.5.2<\/td><td><a href=\"https:\/\/drive.google.com\/drive\/folders\/1j-vz_e5xfsZqzKxnt6XgTHQ_Nkl95PJj?usp=drive_link\">Recorded video of Employer Representatives about Learning Outcomes of students<\/a><\/td><\/tr><tr><td>8.5.3<\/td><td><a href=\"https:\/\/drive.google.com\/file\/d\/1GyKJJbJtI4brw91wIWozzA_wk3soZnzM\/view?usp=drive_link\">Benchmarked of our AB students with other University<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"has-text-align-center has-luminous-vivid-orange-background-color has-background has-medium-font-size\"><strong><strong><strong><strong>Self-Assessment<\/strong><\/strong><\/strong><\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Requirements<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>Result<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>Score<\/strong><\/td><\/tr><tr><td>8.1 The pass rate, dropout rate, and average time to graduate are shown to be established, monitored, and benchmarked for improvement.<\/td><td class=\"has-text-align-center\" data-align=\"center\">\/<\/td><td class=\"has-text-align-center\" data-align=\"center\">1<\/td><\/tr><tr><td>8.2 Employability as well as self-employment, entrepreneurship, and advancement to further studies, are shown to be established, monitored, and benchmarked for improvement.<\/td><td class=\"has-text-align-center\" data-align=\"center\">\/<\/td><td class=\"has-text-align-center\" data-align=\"center\">1<\/td><\/tr><tr><td>8.3 Research and creative work output and activities carried out by the academic staff and students, are shown to be established, monitored, and benchmarked for improvement.<\/td><td class=\"has-text-align-center\" data-align=\"center\">\/<\/td><td class=\"has-text-align-center\" data-align=\"center\">1<\/td><\/tr><tr><td>8.4 Data are provided to show directly the achievement of the programme outcomes, which are established and monitored.<\/td><td class=\"has-text-align-center\" data-align=\"center\">\/<\/td><td class=\"has-text-align-center\" data-align=\"center\">1<\/td><\/tr><tr><td>8.5 Satisfaction level of the various stakeholders are shown to be established, monitored, and benchmarked for improvement.<\/td><td class=\"has-text-align-center\" data-align=\"center\">\/<\/td><td class=\"has-text-align-center\" data-align=\"center\">1<\/td><\/tr><tr><td colspan=\"2\"><strong>Overall<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>5<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"menu_order":11,"comment_status":"open","ping_status":"closed","template":"","class_list":["post-5660","ab_report","type-ab_report","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.stic.ac.th\/qafs2324\/business\/index.php?rest_route=\/wp\/v2\/ab_report\/5660","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.stic.ac.th\/qafs2324\/business\/index.php?rest_route=\/wp\/v2\/ab_report"}],"about":[{"href":"https:\/\/www.stic.ac.th\/qafs2324\/business\/index.php?rest_route=\/wp\/v2\/types\/ab_report"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stic.ac.th\/qafs2324\/business\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5660"}],"wp:attachment":[{"href":"https:\/\/www.stic.ac.th\/qafs2324\/business\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5660"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}