Indicator 2.1 Expected Learning Outcomes
For criteria 6 and 7, it is assessed using the Office of Permanent Secretary of Higher Education, Science, Research, and Innovations standards.
| Score 1 | Score 2 | Score 3 | Score 4 | Score 5 |
| Has action 1 item | Has action 2 item | Has action 3-4 item | Has action 5-6 item | Has action 7 item |
AUN-QA based criteria
For AUN-QA, criteria 1 to 5 are assessed at 7 levels.
Operational Result
1. Expected learning outcomes are formulated and communicated
The Faculty of Business Administration consists of 7 Undergraduate programs and 1 Graduate program. One of the programs underlying is Bachelor of Business Administration (BBA) Program with three majors:
1: International Business
2: Logistics Management
3: Tourism and Hotel management.
The Bachelor of Business Administration Program (BBA Program) is updated every five years and the new TQF 2 was approved by the Office of Higher Education Commission (OHEC), in 2020. The latest version is the BBA Program 2020 offered for cohorts of 2020 and 2021, whereas the previous version is the BBA Program 2016 offered for cohorts of 2016 – 2019. The BBA Program 2016 was based on the Thai Qualifications Framework for Higher Education (TQF) and regulated by the Office of Higher Education Commission (OHEC), Ministry of Higher Education, Science, Research and Innovation (MHESI), Thailand. There were five dimensions of PLOs derived from the needs of the stakeholders and distributed into the courses as CLOs by curriculum mapping. [Curriculum mapping Appendix TQF 2]
The learning outcomes of the BBA program (latest revised and used from 2020) are divided into 5 groups namely Moral and Ethics, Knowledge, Cognitive skills, Interpersonal skills and Responsibility, and Numerical and Information Communication skills. The program LOs are derived based on the institutional vision and mission as well as the general description of learning outcomes given by the Commission on Higher Education, the Ministry of Education, as follows.
VISION
St Theresa International College (STIC) aims to be established and recognized as a leading university in terms of specialized and professional education programs and research contributions that will enable the graduates to have successful careers and quality of life.
MISSION
1. Produce graduates with high academic achievement and English language proficiency.
2. Develop research and academic works that are acknowledged and recognized nationally and internationally.
3. Establish the center of professional development in Education, Health and English Language Competency.
4. Preserve Thai and International arts and culture to form a coexisting multicultural society.
5. Employ an administrative system that achieves excellence in organizational management.
|
Learning Outcome |
Note on the alignment of the LOs to the vision and mission of the university |
Bloom’s Taxonomy Level |
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Group 1 Moral and Ethics learning outcomes |
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E1 Personal integrity: resolve conflicts into ethical or moral choices |
The College wants the graduates to be trustworthy and use moral and ethical rationale in making a choice of action as one encounters conflicts or issues in work or life. [R1. Vision and Mission statements of the university.] |
Affective / Valuing |
|
E2 Professional ethics: show self consistency between moral & ethical belief and behavior |
The College wants the graduates to be professionally competent a anchored with moral and ethical principles in dealing with real-life and workplace situations , thus displaying self-consistency doing the right things. [R1. Vision and Mission statements of the university.] |
Affective / Valuing |
|
E3 Fellowship of society: show self responsibility, membership roles, leadership & volunteer for social development |
The college wants the graduates to be socially responsible, possess good leadership and be able to carry out volunteerism to help the marginalized group in society for a better way of life. [R1. Vision and Mission statements of the university.] |
Affective / Valuing |
|
E4 Self actualization to discipline: show consistency between self discipline and good social standards |
The college wants the graduates to exhibit good discipline, consistent in dealing with members of the society in polite way and observe ethical standards. [R1. Vision and Mission statements of the university.] |
Affective / Valuing |
|
Group 2 Knowledge learning outcomes |
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K1 Professional knowledge: articulate business theories & practices that are systematic, global and up-to-date |
The college wants the graduates to demonstrate professional knowledge through applying business theories and concepts, adapt best practices that will help the organization, and get updated with local and global up-to-date business information in English language. [R1. Vision and Mission statements of the university.] |
Cognitive / Applying |
|
K2 Application knowledge: derive knowledge from application of business concepts to other relevant subjects |
The college wants the graduates to possess and apply basic business knowledge such as Principles of Economics, Marketing, Law. Computer Application, Basic Statistics, and Passenger seat Reservation at a good or high level. [R1. Vision and Mission statements of the university.] |
Psychomotor / Articulate |
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K3 Research know-how: show procedural knowledge in research for professional & knowledge advancement |
The college wants the graduates to possess sufficient knowledge and understanding about research principles, learn important issues in the Aviation business, conduct business research ,analyze with the use of statistical tools, and use the findings to solve problems. In addition, the company is able to build on the concept of business innovation. [R1. Vision and Mission statements of the university.] |
Cognitive / Applying |
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Group 3 Cognitive skills learning outcomes |
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C1 Problem solving: analyze the causes of problems or conflicts so as to prevent or resolve the issues appropriately |
The college wants the graduates to possess and demonstrate problem-solving skills in various professional disciplines related to Airline/Aviation Business, thus able to give or find a solution on how to settle the dispute at its best in most logical and reasonable way. [R1. Vision and Mission statements of the university.] |
Cognitive / Applying |
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C2 Knowledge application: apply theoretical & practical knowledge appropriately in field work, practicum or actual jobs |
The college wants the graduates to apply the theorical and practical knowledge learned in the program such as Accounting, Business Finance and Taxation and other courses to analyze, business management in both ground services and in-flight services [R1. Vision and Mission statements of the university.] |
Cognitive / Applying |
|
C3 Professional/personal development: apply business or technical innovation to enhance professional skills & effectiveness |
The college wants the graduate to prepare or be ready and possess enough business knowledge and skills to do a job, perform business innovation, have a good personality and be responsible for working efficiently. Possess sufficient knowledge and skill for further study in the future. [R1. Vision and Mission statements of the university.] |
Cognitive / Applying |
|
Group 4 Interpersonal Skills and Responsibilities |
The college wants the graduate demonstrate English usage skills at a standard level, with people of diverse culture, possess good leadership and service mindedness, collaborate or work well with other people. [R1. Vision and Mission statements of the university.] |
Psychomotor / Articulate |
|
Group 5 Numerical Analysis, Communication and Information Technology Skills |
The college wants the graduate to demonstrate these literacies at a standard level, by helping the organization interpret data, use updated software for operations, adapt advanced technologies or technical-know how and be ready to work in local and global settings. [R1. Vision and Mission statements of the university.] |
Cognitive / Applying |
The Learning Outcomes of the BBA program are communicated to stakeholders using meetings, documents, and social media as show in below Table:
|
Stakeholders |
Communication Channels |
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Meeting |
Document |
Social media |
|
|
STIC’s Academic staff Academic committee |
Monthly |
manual |
STIC’s Website/ |
|
Instructor of faculties: |
Annually |
manual Meeting |
STIC’s Website/ |
|
Current students |
Biannually |
manual |
STIC’s Website/ |
|
Potential students / parents |
Annually |
manual |
STIC’s Website/ |
|
Employers |
Informal discussion |
manual |
STIC’s Website/ |
|
Alumni |
Informal discussion |
manual |
STIC’s Website/ |
2. Designed expected learning outcomes are appropriate with the learning management
The Learning outcomes of the BBA program cover both generic and subject-specific knowledge and skills so that graduates can work in enterprises as well as study at higher levels. The learning outcomes are designed to help students acquire knowledge, skills, attitudes, and the ability to apply these to solving specific problems in enterprises. The PLOs of the BBA Program 2020 were assigned to every course by curriculum mapping. (Evidence TQF 2).
According to the TQF information system, the selected PLOs are assigned to the course as major LOs. Then, each course formulated the course learning outcomes (CLOs) that were aligned to the assigned PLOs. The major LO means that it must be assessed and reported in terms of the student’s performance or achievement at the conclusion of the course.
The course learning outcomes (CLO) can be designed and aligned at the program level or university-wide level. They can also operate at a more granular scale within an individual course or subject. Typically, full-time or part-time lecturers divide their courses into smaller units, such as modules or weekly topics, and many lecturers establish learning outcomes for these smaller units that map onto the larger course-level outcomes. As a general rule, as the level of analysis becomes smaller, from course to module to assignment, the learning outcomes tend to be more specific and easily quantifiable.
It is understood that program learning outcomes are common to all programs in all types of schools. Outcomes are utilized on many scales, from designing and developing curriculum for a program of study to creating lessons for a single class activity. At the highest level, learning outcomes can be established at the university level. In addition, we can claim that course learning outcomes have to be crafted from the program learning outcomes and written into specific statements of what students will be able to do (Progressivism Philosophy in Education) when they successfully complete a learning experience (whether it’s a project, course, or program). They are always written in a student-centered, quantifiable, and measurable fashion that is concise, meaningful, and attainable.
A learning outcome is a clear and specific statement that identifies what learners must demonstrate at the level and standard required to successfully pass their study at program and course levels. When a program uses the constructive alignment approach to curriculum design, one basic activity is to choose and develop learning activities that are aligned with intended learning outcomes. That is, they are likely to lead to learners achieving the specified learning outcomes for a particular teaching session, course, or program, and they are practical and appropriate to use within your current context and with the available resources in the program. The moment you have captured about how the course learning activities can provide learners with chances to elevate through these levels, the course might want to change the measurable assessment words that form the basis of its learning outcomes.
The steps of aligning learning activities, learning outcomes, and assessment with the course and program goals are termed “curriculum mapping”. At the program level, these three elements are linked to the enhancement of the program’s stated goals or the quality of graduates.
|
Course Learning Outcomes |
Program Learning Outcome |
|
Group 1: Moral and Ethics Learning Outcome |
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E1 Personal integrity: resolve conflicts into ethical or moral choices |
Have morals and ethics Discipline in the study and life Responsibility towards oneself and society Good personalities and able to express themselves appropriately |
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E2 Professional ethics: show self consistency between moral & ethical belief and behavior |
|
|
E3 Fellowship of society: show self responsibility, membership roles, leadership & volunteer for social development |
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E4 Self actualization to discipline: show consistency between self discipline and good social standards |
|
|
Group 2: Knowledge learning outcomes |
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K1 Professional knowledge: articulate business theories & practices that are systematic, global and up-to-date |
Have basic knowledge of statistics including starting to learn about the basic rules of business and economic. Have additional basic knowledge of Accounting, Finance, Business Law/Taxation regulations Professional knowledge in the International Business, Logistics and Hotel and tourism as per selected major courses. Students can research information, analyze and synthesize information for business presentations or communications (international business, logistics management, tourism and hospitality) at an advanced level. Students can apply basic knowledge in business management, such as modern management, production management, and management |
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K2 Application knowledge: derive knowledge from application of business concepts to other relevant subjects |
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K3 Research know-how: show procedural knowledge in research for professional & knowledge advancement |
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K4 – Be able to analyze, design, and improve aviation management systems to meet professional requirements. |
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K5 – Be able to integrate knowledge in the study with knowledge in other fields. Related |
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Group 3 Cognitive skills learning outcomes |
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C1 Problem solving: analyze the causes of problems or conflicts so as to prevent or resolve the issues appropriately |
Have in-depth knowledge and skills in specific professional subjects and major subjects (international business, logistics management, and Tourism and Hospitality) Students have knowledge and understanding, able to conduct business research, analyze statistical data numbers and can use the results of research to solve business problems appropriately, as well as being able to extend ideas to create innovation Have sufficient knowledge and skills for further study at a higher level |
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C2 Knowledge application: apply theoretical & practical knowledge appropriately in field work, practicum or actual jobs |
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C3 Professional/personal development: apply business or technical innovation to enhance professional skills & effectiveness |
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Group 4 Interpersonal Skills and Responsibilities |
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I1 – Able to communicate with a wide range of people and able to converse effectively in both Thai and foreign languages |
Have knowledge and skills, good human relations high responsibility, professional ethics, have a high level of English language skills or related businesses |
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I2 – can provide assistance and facilitate resolving various situations in the group both in the role of leader and team member |
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I3 – Able to use knowledge in science to guide society on appropriate issues. |
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I4 – Be responsible for one’s own actions and responsible for work in the group. |
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Group 5 Numerical Analysis, Communication and Information Technology Skills |
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N1 – Skilled in using statistical or mathematical techniques to make creative decisions in interpretation. and suggest ways to solve problems or disputes |
Be able to search for information and knowledge. Able to present or communicate in English |
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N2 – Be able to communicate effectively both verbally and in writing. Know how to choose and use presentation styles that are suitable for different problems and audience groups. |
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N3 – Able to select suitable information technology and communication techniques for data collection interpreting and communicating information and with caution Be deliberate in sharing information with others. This includes interacting with other people online. |
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N4 – Able to produce video or infographics Without copying other people’s work and having the right copyright |
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3. Generic learning outcomes and specific learning outcomes are formulated.
The BBA program objectives are formulated, and that is the basis for formulating the program learning outcomes, which in turn becomes the basis for formulating the course intended learning outcome, which is stipulated in TQF2 (curriculum mapping).
The expected learning outcomes can be differentiated into both subject-specific and generic skills. The learning outcomes of the BBA program (latest revised and used in 2020) are divided into 5 groups: moral and ethical, Knowledge, Cognitive skills, Interpersonal skills and Responsibility, and Numerical and informational Communication skills. Subject-specific outcomes are knowledge and skills exclusive to the fields of International Business, Logistics management, tourism, and hotel management. Generic learning outcomes, on the other hand, are common skills universal to any subject area, such as problem-solving skills, communication, ethics, IT, leadership, teamwork, etc.
The department head monitors the matching of the formulation of the specific learning outcomes in TQF 3. The designed learning outcomes appropriate to the learning management are shown in the TQF3. The lecturers assigned to a course prepare the TQF3, which shows the learning outcomes to be achieved by the students in every topic listed in the course. The lecturer should assure that the four aspects of Moral and ethical knowledge, Cognitive skills, Interpersonal Skills and responsibilities, numerical analysis, communication, and Information Technology Skills are included in the list, which serves as a guide in the teaching, learning, and assessment processes.
In TQF-3, which shows the plan for the course, an assigned monitor will check the intended learning outcomes to see if they match the program outcomes and the course description. The details of the learning outcome in each area are mentioned in Chapter 4 of TQF-2. The subject-specific learning outcomes are in accordance with the OHEC and Ministry standards of competency for bachelor’s degree graduates. The generic learning outcomes aim to develop a future global citizen, lifelong learner, and co-creator.
|
Learning Outcome |
Generic |
Specific subjects |
|
Group 1 Moral and Ethics |
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Aware of the value and morality, ethics, sacrifice and honesty |
* |
* |
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Be disciplined, punctual and responsible for oneself and society. |
* |
* |
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Respect the rules and regulations of the organization and society |
* |
* |
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be able to analyze the impact of the aviation industry on individuals organizations and society |
* |
* |
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having academic and professional ethics |
* |
* |
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Group 2 Knowledge |
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Have knowledge and understanding of key principles and theories in the content studied. |
* |
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Be able to analyze problem and, understand and explain aviation requirements. |
* |
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Able to apply knowledge, skills and use of appropriate tools to solve problems. |
* |
|
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Be able to analyze, design, and improve aviation management systems to meet professional requirements. |
* |
|
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Be able to integrate knowledge in the study with knowledge in other Related fields. |
* |
|
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Knowledge and understanding of principles and theories in a broad and systematic general knowledge base |
* |
|
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have knowledge, understanding and ability to use language for communication taking into account the context of Thai and international society |
* |
|
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have knowledge and understanding of the thinking system life goals, arts, culture, human relations and daily life Including applying it to solve their problems. |
* |
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have the ability to learn can use technology to search for knowledge related to living in society |
* |
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Have basic knowledge and understanding of social, economic, political, scientific and technological phenomena and changes. |
* |
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Learning Outcomes 3 Cognitive skills |
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Develop concepts with careful consideration. under the sufficiency of information and systematically |
* |
* |
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be able to solve problems with scientific processes |
* |
* |
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be able to solve complex problems in learning management Propose solutions and lead to creative solutions. |
* |
* |
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Possess intellectual leadership in creative thinking and visionary development of learning management. |
* |
* |
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Learning Outcomes 4 Interpersonal Skills and Responsibilities |
||
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Able to communicate with a wide range of people and able to converse effectively in both Thai and foreign languages |
* |
* |
|
can provide assistance and facilitate resolving various situations in the group both in the role of leader and team member |
* |
* |
|
Able to use knowledge in science to guide society on appropriate issues. |
* |
* |
|
Be responsible for one’s own actions and responsible for work in the group. |
* |
* |
|
Learning Outcomes 5 Numerical Analysis, Communication and Information Technology Skills |
||
|
Skilled in using statistical or mathematical techniques to make creative decisions in interpretation. and suggest ways to solve problems or disputes |
* |
* |
|
Be able to communicate effectively both verbally and in writing. Know how to choose and use presentation styles that are suitable for different problems and audience groups. |
* |
* |
|
Able to select suitable information technology and communication techniques for data collection interpreting and communicating information and with caution Be deliberate in sharing information with others. This includes interacting with other people online. |
* |
* |
|
Able to produce video or infographics Without copying other people’s work and having the right copyright |
* |
* |
4. Expected learning outcomes meet the requirement of external stakeholders
The results of the satisfaction of employers towards our student performance show that program expected learning outcomes are achieved. By using Stakeholder’s feedback & our faculty solutions, the result of employer’s Satisfaction for our students performance at work, the average score of the survey in the three (3) categories is Very Good Satisfaction based on Employers feedback.
As show in the data below, the assessment results of students learning outcomes in all aspects is higher than 3.51
1. Learning outcome 5 domain (Moral and Ethics, Knowledge, Cognitive Skill, Interpersonal Skill, Numerical and Information Technology Skill)
2. Three aspects of learners’ outcomes in accordance with the ONESQA (Person Learner, Co-creator and Active Global Citizen)
3. Basic skill in English and 21st century learning outcome
All Learning outcomes are formulated based on the suggestions of different stakeholders, including external stakeholders. The table below shows the summary of the evaluation results of our graduates :
The table below shows the graduates quality assessment for different aspects of Learning Outcomes
| Graduate Quality |
| Major | Result of Survey | ||
| Five (5) Learning Outcomes | ONESQA Learning Outcomes | 21st Century and English Skills | |
| TH | 4.33 | 4.55 | 4.23 |
| IB | 4.03 | 4.17 | 4.30 |
| LG | 4.18 | 4.11 | 4.13 |
| Total | 4.18 | 4.28 | 4.22 |
5. The expected learning outcomes are achieved by the students by the time they graduate
In the academic year 2018–2022, the graduates were the cohort of 2015–2019, so they had achieved the PLOs of the previous version of the BBA Program that consisted of five PLOs. Based on the framework of TQF for higher education, TQF3 was a theory course specification. Every course identified CLOs as requirements for completion. Therefore, students who completed the course had achieved and contributed to achieving the PLOs.
According to the yearly study plan, students had to complete the previous year’s study plan before going on to the next year’s study plan, which was sequenced from basic knowledge to mastery skills. Some courses are prerequisite courses, followed by core courses in International Business, Logistics management, tourism, and hotel management, and prerequisite courses for the specific practicum courses.
Furthermore, the Office of Higher Education Commission (OHEC) and the Ministry of Higher Education, Science, Research, and Innovation (MHESI), Thailand, regulated that every student had to achieve at least grade 2 of 4 in order to guarantee that they passed at the standard level. In the event that the student could not achieve grade 2, the course coordinator would arrange opportunities for him or her to improve his or her learning until completion.
To assure the achievement, the BBA Program has a course audited system that complies with the regulations of the Thai Qualifications Framework for Higher Education (TQF) and is regulated by the Office of Higher Education Commission (OHEC), Ministry of Higher Education, Science, Research, and Innovation (MHESI), Thailand, with at least 25% of courses audited. The Academic Committee appointed the Course Audited Committee for each course. The committee approved all course operations to ensure that the teaching, learning strategies, and assessment methods enable students to achieve CLOs and contribute to PLOs. Their recommendations were reported to the course coordinator and the Academic Committee for further improvement.
6. The assessment result of students’ learning outcomes in 4 aspects: knowledge, skills, morals and ethics, and personal characteristics from each level have to be higher than 3.51
The BBA program expected outcomes are attainment of the graduates, including mean score of perceived achievement of overall PLOs.
The results of the satisfaction of employers towards our student performance show that program expected learning outcomes are achieve. The faculty has conducted employer’s Satisfaction of our students performance at work. The average score of the survey in the three (3) categories is Very Good Satisfaction based on 11 Employers.
As show in the data below, the assessment results of students learning outcomes in all aspects is higher than 3.51
1. Learning outcome 5 domain (Moral and Ethics, Knowledge, Cognitive Skill, Interpersonal Skill, Numerical and IT Skill)
| Five (5) Learning Outcomes | Program | ||
| TH | IB | LG | |
| 1. Moral and Ethics | 4.29 | 4.14 | 4.22 |
| 2. Knowledge | 4.34 | 4.09 | 4.11 |
| 3. Cognitive Skill | 4.39 | 3.94 | 4.15 |
| 4. Interpersonal Skill | 4.24 | 3.97 | 4.19 |
| 5. Numerical and Information Technology Skill | 4.37 | 4.02 | 4.23 |
| Average | 4.33 | 4.03 | 4.18 |
2. Three aspects of learners’ outcomes in accordance with the ONESQA (Person Learner, Co-creator and Active Global Citizen)
| ONESQA Learning | Program | ||
| TH | IB | LG | |
| 1. Learner Person | 4.56 | 4.11 | 4.13 |
| 2. Co-creator | 4.59 | 4.23 | 4.04 |
| 3. Active citizen | 4.49 | 4.16 | 4.17 |
| Average | 4.55 | 4.17 | 4.11 |
3. Basic skill in English and 21st century learning outcome
| 21st Century and English Skills | Program | ||
| TH | IB | LG | |
| 1. English Language | 4.39 | 4.31 | 4.21 |
| 2. Learning and innovation skills | 4.33 | 4.23 | 4.14 |
| 3. Media and technology skills | 4.17 | 4.36 | 4.11 |
| 4. Skills in living and profession | 4.02 | 4.29 | 4.06 |
| Average | 4.23 | 4.30 | 4.13 |
Satisfaction level:
4.01 – 5.00 = Very Good
3.01 – 4.00 = Good
2.01 – 3.00 = Fair
0.00 – 2.00 = Need Improvement
7. The average of the assessment result of all 4 aspects of students’ learning outcomes has to be higher than 3.51
The BBA program expected outcomes are attainment of the graduates, including mean score of perceived achievement of overall PLOs.
The results of the satisfaction of employers towards our student performance show that program expected learning outcomes are achieved. The faculty has conducted employer’s Satisfaction of our students performance at work. The average score of the survey in the three (3) categories is Very Good Satisfaction based on 11 Employers.
As show in the data below, the assessment results of students learning outcomes in all aspects is higher than 3.51
The five 5 aspects of learning outcomes in accordance with the Thai Qualifications Framework for Higher Education based on 11 Employers. The table below shows the graduate quality assessment:
1. Learning outcome 5 domain (Moral and Ethics, Knowledge, Cognitive Skill, Interpersonal Skill, Numerical and IT Skill)
| Five (5) Learning Outcomes | Program | ||
| TH | IB | LG | |
| 1. Moral and Ethics | 4.29 | 4.14 | 4.22 |
| 2. Knowledge Skill | 4.34 | 4.09 | 4.11 |
| 3. Cognitive Skill | 4.39 | 3.94 | 4.15 |
| 4. Interpersonal Skill | 4.24 | 3.97 | 4.19 |
| 5. Numerical and Information Technology Skill | 4.37 | 4.02 | 4.23 |
| Average | 4.33 | 4.03 | 4.18 |
2. Three aspects of learners’ outcomes in accordance with the ONESQA (Person Learner, Co-creator and Active Global Citizen)
| ONESQA Learning | Program | ||
| TH | IB | LG | |
| 1. Learner Person | 4.56 | 4.11 | 4.13 |
| 2. Co-creator | 4.59 | 4.23 | 4.04 |
| 3. Active citizen | 4.49 | 4.16 | 4.17 |
| Average | 4.55 | 4.17 | 4.11 |
3. Basic skill in English and 21st century learning outcome
| 21st Century and English Skills | Program | ||
| TH | IB | LG | |
| 1. English Language | 4.39 | 4.31 | 4.21 |
| 2. Learning skills and innovation | 4.33 | 4.23 | 4.14 |
| 3. Media and technology skills | 4.17 | 4.36 | 4.11 |
| 4. Skills in living and profession | 4.02 | 4.29 | 4.06 |
| Average | 4.23 | 4.30 | 4.13 |
Self-Assessment
|
เป้าหมาย |
การดำเนินการ(KPIเชิงคุณภาพให้ระบุข้อ) |
การประเมินตนเอง |
||
|
….5ข้อ…. |
IQA(1-7) |
1,2,3,4,5,6,7 |
7 ข้อ |
5 คะแนน |
|
AUN-QA(1-5) |
1,2,3,4,5 |
ระดับ 3 |
||
Evidence
Self-Assessment
| Self-Assessment | IQA | AUN-QA |
| Indicator 2.1 | 5 | 3 |