Indicator 2.1. Expected Learning Outcomes
For criteria 6 and 7, it is assessed using the Office of Permanent Secretary of Higher Education, Science, Research, and Innovations standards.
| Score 1 | Score 2 | Score 3 | Score 4 | Score 5 |
| Has action 1 item | Has action 2 item | Has action 3-4 item | Has action 5-6 item | Has action 7 item |
AUN-QA based criteria
For AUN-QA, criteria 1 to 5 are assessed at 7 levels.
Operational Result
1. Expected learning outcomes are formulated and communicated
The Master of Business Administration Program (MBA Program) is updated every five years and continuously approved by Office of Higher Education Commission (OHEC). The latest version is MBA Program 2021, offered for cohorts of 2021 and 2022.The curriculum has set the learning outcomes duly. Learning outcomes of this program is divided into two categories: general outcomes and specific outcomes.
The program LOs are developed based on the institutional vision and mission as well as faculty vision and mission.
The outcomes are communicated to the faculty members and students during orientation days (both the students and staffs).
The formal/written communication of the learning outcomes is done by distributing TQF2.
2. Designed expected learning outcomes are appropriate with the learning management
The course learning outcomes (CLO) are inspired by program learning outcomes. The course learning outcomes are divided into two categories: major and minor outcomes. The distribution of major and minor outcomes is provided in the curriculum mapping.
The curriculum design and teaching and assessment strtategies are aligned in a way that ensures achievement of the learning outcome by the end of the session. The 2021 curriculum revision redesigned the curriculum mapping for improved pedagogic strategies.
Expected learning outcomes are designed by considering 5 domains:
- Moral and ethics
- Knowledge
- Cognitive skill
- Interpersonal skills and responsibility
- Numerical analysis, communication, and information technology skills
The program’s learning management requires instructors to provide detailed plan for major CLOs teaching and assessment methods (TQF3). By the end of each semester instructors have to present a report on how well the plan was executed (TQF5). The instructors have freedom to comment (in TQF5) if they feel that the learning outcomes are inconsistent with learning management.
3. Generic learning outcomes and specific learning outcomes are formulated.
The curriculum has set the expected learning outcomes and communicated them to the students by using part of TQF2 andTQF3 (e.g. course outline) as a guide. The curriculum identified and separated general and specific learning outcomes.
General Learning Outcomes
2.1.1 Moral and ethical learning outcomes
(1) obey the law. Be aware of morality, ethics, honesty and sacrifice.
(2) Able to perform both as a good follower and a leader, able to work as a team, and able to resolve conflicts and priorities
(3) Respect rules and regulations of business and social administration
(4) Possess academic and professional ethics in business administration
(5) Able to analyze and suggest ways to improve the economy, society and politics arising from the findings in academic work.
2.2.1 Knowledge learning outcomes
(1) Knowledge and understanding of the principles and theories in business administration.
(2) Able to understand cultural differences Analyze problems, understand, and apply knowledge, skills, and use of appropriate tools to solve business problems.
(3) Able to monitor changes in the economic environment.
(4) Have a broad knowledge of the field of study in order to foresee changes and understand the impact of new technologies in business operations.
(5) Able to integrate knowledge of the study with knowledge in other related fields, such as impact of digital technology on society, politics, economy, etc.
2.3.1 Learning Outcomes in Cognitive Skills
(1) Able to think critically and systematically
(2) Able to search for, interpret and evaluate information to be used to solve problems creatively.
(3) Able to collect, study, analyze and summarize information regarding business needs and issues.
(4) Able to apply knowledge and skills to solve problems and determine the best alternatives in business administration.
2.4.1 Learning Outcomes in Interpersonal Skills and Responsibility
(1) Able to communicate with a wide range of people in both Thai and English effectively.
(2) Take responsibilities for one’s own actions and responsible for group work.
(3) Able to take the initiative to resolve both personal and public issues.Besides, show appropriate stances for one’s own and others in the group.
(4) Responsible for continuous personal and professional development.
(5) Understand and accept differences; can provide assistance and facilitation in resolving various situations in groups both in the role of team members or in the role of a leader.
2.5.1 Learning outcomes in numerical analysis, communication and information technology skills
(1) Posses skills in using new technology and/or electronic tools used in business administration
(2) Able to process research statistics and analyze the results that affect business management
(3) Able to communicate effectively (orally and in writing);able to choose a proper media to reach maximum audience.
(4) Able to use information technology, digital media and information in business administration appropriately.
Specific outcomes
From the specified learning management plan, the curriculum has determined the yearly competencies or expected learning outcomesin each year as follows:
|
Year |
Study Plan 1 |
Study Plan 2 |
|
1 |
Able to transfer knowledge and experience in the business as well as exchange and analyze information among cohorts in order to increase effective management skills. Able to select the key issues of current business and economy for in-depth study in thesis work. Demonstrate the characteristics of ethical and responsible citizens. |
Demonstrate advanced knowledge in business and organizational administration. Able to use Financial and human resource Information to make business decisions. Possess a foundation for a thesis, able to search to analyze and synthesize research including writing a thesis outline. Demonstrate the characteristics of ethical and responsible citizens. |
|
2 |
Able to organize dissertations in a manner as to find the root causes of business problems and opportunities. Able to propose innovative solutions both in the formal examinations according to the curriculum criteria as well as presenting thesis works to the committee. |
Able to conduct in-depth research to uncover the root causes of business problems and opportunities to improve the organization and/or target business. Demonstrate innovations that promote long-term competitiveness and grow sustainably |
4. Expected learning outcomes meet the requirement of external stakeholders
The MBA curriculum was rigorously reviewed and revised in 2021. During the revision process feedback from internal stakeholders and external stakeholders are considered. External stakeholders including, potential graduate users, industry expert, and educators provided their valuable opinion on different aspects of the curriculum including the learning outcomes.
5. The expected learning outcomes are achieved by the students by the time they graduate
N/A
6. The assessment result of students’ learning outcomes in 4 aspects: knowledge, skills, morals and ethics, and personal characteristics from each level have to be higher than 3.51
The curriculum has a system of evaluating 4 aspects of learning outcomes from different stakeholders. For graduating students, both the graduates’ and graduate users’ evaluation are to be collected. The assessment score for each criterion is considered separately. If any criterion falls below 3.51 a committee would be responsible to look into the issue.
By the end of each academic year the curriculum also conducts a survey to collect opinion from the existing students on the above mentioned 4 aspects of learning outcomes. The result of the survey in academic year 2022 shows that all the 4 aspects have score more than 3.51 separately.
Besides, three senior students score in 4 aspects of learning outcomes is 4.075 whereas the two junior students score is 4.0125.
As there is no graduate in the program, the assessment from graduates and graduate users is not yet conducted.
7. The average of the assessment result of all 4 aspects of students’ learning outcomes has to be higher than 3.51
The same evaluation system as no. 6 is used for this indicator. Overall score is measured and maintain for continuous development. During the academic year 2022 the overall score from existing 5 students was 3.95 which is satisfactory.
Self-Assessment
|
เป้าหมาย |
การดำเนินการ(KPIเชิงคุณภาพให้ระบุข้อ) |
การประเมินตนเอง |
||
|
….5ข้อ…. |
IQA(1-7) |
1,2,3,4,5,6,7 |
7 ข้อ |
5 คะแนน |
|
AUN-QA(1-5) |
1,2,3,4,5 |
ระดับ 3 |
||
Evidence
| Evidence No. | List of evidences |
| 2.1.1.1 | College and FBA mission and vision and MBA Program LOs |
| 2.1.2.1 | PLOs based on Bloom’s taxonomy |
| 2.1.2.2 | Curriculum mapping |
| 2.1.3.1 | TQF2 |
| 2.1.3.2 | TQF3(LOs) |
| 2.1.4.1 | Curriculum review meeting |
| 2.1.6.1 | Learning outcomes assessment survey |
Self-Assessment
| Self-Assessment | IQA | AUN-QA |
| Indicator 2.1 | 5 | 3 |