| P.1 Organizational Description: What are your key organizational characteristics? | |
| P.1a Organizational environment | |
| P.1a1 Educational program and service offerings: What are your main educational program and service offerings? | What is the relative importance of each to your success? What mechanisms do you use to deliver your EDUCATIONAL PROGRAMS AND SERVICES? |
| P.1a2 MISSION, VISION, and VALUES: What are your stated MISSION, VISION, and VALUES? | What are your organization’s CORE COMPETENCIES, and what is their relationship to your MISSION? |
| P.1a3 WORKFORCE Profile: What is your WORKFORCE profile? | What recent changes have you experienced in WORKFORCE composition or your WORKFORCE needs? What are • your WORKFORCE or faculty/staff groups and SEGMENTS, • the educational requirements for different faculty/staff groups and SEGMENTS, and • the KEY drivers that engage them in achieving your MISSION and VISION? What are your organized bargaining units (union representation)? What are your organization’s special health and safety requirements? |
| P.1a4 Assets: What are your major facilities, technologies, and equipment? | |
| P.1a5 Regulatory requirements: What is the regulatory environment under which you operate? | What are the KEY applicable occupational health and safety regulations; accreditation, certification, or registration requirements; education industry standards; and environmental, financial, and EDUCATIONAL PROGRAM AND SERVICE regulations? |
| P.1b Organizational relationships | |
| P.1b1 Organizational Structure: What are your organizational structure and GOVERNANCE system? | What are the reporting relationships among your GOVERNANCE board, SENIOR LEADERS, and parent organization, as appropriate? |
| P.1b2 Students, Other CUSTOMERS, and STAKEHOLDERS: What are your KEY market SEGMENTS, student and other CUSTOMER groups, and STAKEHOLDER groups, as appropriate? | What are their KEY requirements and expectations of your EDUCATIONAL PROGRAMS AND SERVICES, student and other CUSTOMER support services, and operations? What are the differences in these requirements and expectations among market SEGMENTS, student and other CUSTOMER groups, and STAKEHOLDER groups? |
| P.1b3 Suppliers and PARTNERS: What are your KEY types of suppliers, PARTNERS, and COLLABORATORS? | What role do they play • in your WORK SYSTEMS, especially in producing and delivering your KEY EDUCATIONAL PROGRAMS AND SERVICES and your student and other CUSTOMER support services; and • in enhancing your competitiveness? What are your KEY mechanisms for two-way communication with suppliers, PARTNERS, and COLLABORATORS? What role, if any, do these organizations play in contributing and implementing INNOVATIONS in your organization? What are your KEY supply-chain requirements? |