Indicator 8.1 Supporting Materials (Facilities and Infrastructure)
For criteria 10 and 11, it is assessed using the Office of Permanent Secretary of Higher Education, Science, Research, and Innovations standards.
| Score 1 | Score 2 | Score 3 | Score 4 | Score 5 |
| Has action 1 item | Has action 2-3 item | Has action 4-5 item | Has action 6-8 item | Has action 9-11 item |
AUN-QA based criteria
For AUN-QA, criteria 1 to 9 are assessed at 7 levels.
Performance
1. The physical resources and facilities are sufficient.
Our Bachelor of Business Administration Program (International Business, Logistics Management, Tourism, and Hospitality Management) at St. Theresa International College’s Faculty of Business Administration seeks to give our graduate students educational experiences that meet the highest standards of international education. In doing so, the Vice President for Administrative Affairs and the Faculty of Business Administration allocate facilities and infrastructure in a suitable and effective manner. In order to maintain the business administration facilities and equipment as a dynamic teaching and learning concept in 2020, the maintenance department, information technology department, and purchasing department installed a freshly bought projector and TV monitor and upgraded internet WIFI connectivity. People who are stakeholders (potential students, current students, graduates, academic staff, parents, employers, and visitors) have the impressive sensation that teaching and student support have improved continuously as a result of this result. The primary facility that enables our students to perform cutting-edge research is modern equipment for the Bachelors in Business Administration program, in addition to conventional teaching environments and amenities. The development of the infrastructure and resources necessary for the functioning of our undergraduate programs is shown in this criterion with the highest level of innovation. There is a list of all the facilities and equipment for laboratories at the College Campus building.
Evidence :Campus Facilities
360 Virtual Campus Tour
2. The up-to-date laboratories and equipment are readily available and effectively deployed.
Due to the specificity of International Business, Logistics management, tourism, and Hospitality management, STIC does have its own Computer lab, but mainly focuses on the use of data analysis software. Currently, computer rooms are available to all lecturers and students, have a seating capacity of 120, and are equipped with specialized software for economics such as SPSS, E-view, optimization software, MS Project, etc. Moreover, FBA has various project rooms where lecturers can meet, guide students, or organize group activities.
All academic staff members have access to the primary workshop and laboratories in the Bachelor of Business Administration program to carry out their research, teaching, and learning responsibilities. Each lab is equipped with the bare necessities for research, instruction, and other educational activities in the areas of traditional services, contemporary digitalized operations, material management, and resource use. Both a management file and a program file have been supplied for software in the business administration file. Software that is current and practical has been applied in research and instruction to increase production. Every year, the Every Business program will call the experts and representatives to request a new program or update and to consider it in the department meeting to discuss the most recent information on the needs of the three major industries.
3. A digital library is set-up, up in keeping with progress in information and communication technology.
Online University Library System (ULib)
We believe that the library is the key to academic success. It plays a vital role in linking students to critical information; not only do students need to consume information, but to also produce unique and independent works and contribute to the academic community. Our collection comprises of both English & Thai publications and has been carefully selected to meet the requirements of all our degree programs.
Today’s generation of students have been born into the dynamic digital era where demand increases for access to crucial resources through information technology.
With our online University Library system (ULib), students can quickly and conveniently search amongst our vast collection of electronic publications, using either their computer or smart phone.
Our library offers the following to make sure that our students learning experiences are maximised:
- Group Study Rooms
- ULib Computer Terminals
- Printing and Photocopying
- Research
4. The information technology systems are set up to meet the needs of staff and students.
The digital era has brought about a revolution in the way we share and acquire information. Information technology promotes St Theresa’s commitment to academics and advanced research. Information Technology systems are set and readily available for all students, faculty and staff.
The STIC supports the online databases, electronic books, and online journals that are accessible through the STIC website, the library, and both inside- and outside-the-college websites. With one data reserve room for IT protection from disruption or cyberspace assault, which can be controlled through a remote system, the IT staff is in charge of creating the emergency plan for the IT system and IT security. The hiring of IT staff specialists results in the payment of specialists.
There are numerous IT systems available for students at the program level:
For employees and students to get the relevant information, go to the STIC’s main website. Student resources for the student information system are available on the home page and include an internal link to housing, insurance, academic documents, and an external link to libraries and databases. Students can receive information about the personnel and the curriculum via this website.
STIC MIS – We have shifted to almost paper-less transactions. Our TQFS, Attendance, Grades are processed through our MIS.
Google Classroom: All our teaching materials, student assignments and activities are conducted through google class.
Moodle . Enables our students to practice test on their pace and convenience.
About 7–15 students per teacher in the Bachelor of Business program at STIC are closely monitored using an advisor–advisee system that uses LINE, Google Chat, and other social media platforms. This technique allows for the early identification and assistance of students who may have learning challenges or other issues.
Students, support personnel, and academic staff are all connected through systems to transfer or share knowledge and information. For instance, students can download and fill out the application form for graduation announcement from the main website before sending it to an adviser, who can then check the graduate’s qualifications by immediately accessing this announcement before signing.
5. The university provides a highly accessible computer and network to the campus community.
Students can utilize a computer at the computer area in addition to the desktop computers that the STIC offered at the study center or library. Before connecting to STIC WiFi, each student is given a unique username and password that must be used for personal identification in order to ensure that they can access helpful websites and to address security concerns. STIC-WIFI is available to employees and students throughout the campus. Local area network (LAN) ports are built onto every floor of the dormitories and common space of the campus. The identity system and the network are reliable, which contributes to the security of STIC’s internet connection. All faculty members have easy access to information about the college thanks to its network infrastructure. With a unique STIC account and password, only authorized staff can access confidential material. and the IT team will record all accessibility information for each ID in the college database. The college’s spending plan includes funds for preserving and modernizing the computer and network infrastructure.
An IT system is employed at the program level to assist faculty and staff in the following ways:
1. STIC research project management has been employed for the research management system to track the advancement of the research department’s workforce. Additionally, research and development has the software to keep track of staff and student researchers’ work.
2. STIC has a management accounting system for overseeing and managing the complete college budget as part of the financial support.
3. The student information system is a useful tool for teachers to track students’ academic progress throughout the course of the four academic years 2022–2026.
6. The environmental, health and safety standards are defined and implemented.
The peaceful surrounding campus greenery ensures that our college has the perfect for students to have healthy study atmosphere. When it comes to caring for people both inside and outside the campus area, the college’s has strict environmental, health and safety standards guidelines.
Has posted different heath and safety signages around the college.
- Environment – Trash bins are all over the college. Signage and posters on environmental preservation and protection are all around the college
- Health Standard- The college has released strict health protocols to follow, especially we still not 100% free from covid. Example of this protocols include: Wearing of mask in the classroom and during gathering
- Safety standards= when you go around the college, you’ll see different streamers related to smoking , driving , wearing of helmets and other safety precautions.
Evidence:
STIC’s Health Guidelines
STIC Safety Precautions
7. The university provides a physical, social, and psychological environment that is conducive to education, research, and personal well-being.
The highest goal is to keep people safe on the STIC campus. To guarantee a supportive atmosphere and education, particularly in the teaching-learning processes, both tangible and intangible resources are closely monitored and cared for.
In addition to imparting knowledge, STIC also focuses on creating a comfortable learning environment that helps students learn effectively. Regarding to the physical environment, College has built dormitories to ensure that students have safe and affordable accommodation. Students can study in comfortable self-study areas. The widespread Wi-Fi system makes it easy for students to access information, and download documents. The football pitch, swimming pool, Fitness center, the dormitory’s volleyball courts and the tennis courts are where students can exercise after stressful study time. Other facilities – souvenir shops, self-service laundry, banking branch – are also on campus to meet students’ needs. After stressful study time, students can take a nap in the basement of the central building or socialize around the campus.
STIC organizes annual Summer contests, Art Festival, the Student Sports Festival and various other activities, those are the opportunities for students to show their talents
8. The competencies of the support staff rendering services related to facilities are identified to ensure efficient services.
The STIC-FBA established a core competency for the support personnel based on the college’s guidance and the position description. Every group project has a certain professional ability, as demonstrated below:
Every work group has a distinct job description, as well as distinctive competency requirements. For instance, student welfare, a department within Student development and alumni relations, is in charge of organizing and allocating scholarships and preparing volunteer opportunities for students. Monitoring the effectiveness and caliber of the group’s work is the responsibility of the coordinator. Staff can register to attend seminars or courses that are relevant to their work and are funded by grants in the case of training for certain competences. Each department’s workers should receive specialized training. For instance, staff members of student development and alumni relations who collaborate with a committee that supports vulnerable students must get training in the principles of psychological management.
|
Group works |
Core competency |
|
Information and educational technology |
Graphic design, programming, IT support, database analysis and design, and collaboration abilities |
|
Information and educational technology Alumni relations and student development |
Psychosocial abilities, computer graphics/infographics abilities, project management abilities, and administrative abilities |
|
Bachelors of Business administration students learning resources center and library |
Laboratory management, Service-mind skills, Microsoft office skills, Communication skills, English skills |
9. The quality of the facilities is evaluated and improved.
The satisfaction of each facility is evaluated to measure their service quality every semester by students and staff as show in the table below. The satisfaction survey of each work group is sent to staff annually through paper and e-mail for evaluation of their services. All suggestions are noted and reported to the Faculty of Business Administration for proper management and action.
| Facilities | 2022 | Remarks from 2021 and improved 2022 |
| 1. Kitchen and mock up Bedroom | 4.10 | 2021- 2022- installed |
| 2. Digitalized Library | 4.08 | 2021 -some sites are inaccessible 2022 – accessible |
| 3.IT, Computer, WIFI and Network | 4.25 | 2021 – Fluctuating or unstable 2022 – rarely disconnected |
| 4. Physical, Heath and Safety | 4.05 | 2021 – Indoor field especially hot or rainy season 2022 – Indoor field is allotted Fitness Area |
| 5. Social, Psychological and environment | 4.08 | 2021 -No safe kiosk, student’s center 2022 – Build Kiosk near Nursing BLDG |
| 6. Accommodation, Health and Recreational Services |
3.98 | 2021 -No variety of food, college car to send on and off the dorm-college 2022 – More shops opened, vending machine and Hub Canteen more choices |
| Overall Weighted Mean | 4.06 | highly satisfied. |
10. Learning resources are aligned to digital social context.
Aligning learning resources to the digital social context involves adapting educational materials and resources to leverage the capabilities and characteristics of digital platforms and social interactions.
Management Information System:
- The College Administration requires instructors to use this platform for:
- submitting their teaching & assessment plan (TQF3),
- monitoring the attendance of the students,
- monitoring the performance of the advisees
- submitting the exam scores
- submitting their teaching effectiveness (TQF5) etc.
- The Program and College Administrators can thereby monitor the performance of the Instructors.
Google Classrooms:
- The IT department had allocated separate Google Classrooms for each course. The Lecturers are required to post the learning materials, Powerpoints, Video clips related to subjects in this platform.
- The students continuous assessment learning activities like assignment, class test, quizzes are carried out through the google classrooms.
Learning Management Systems:
- The TOEIC practice tests for students are carried out in LMS. This is to give the students the same scenario as the real exam.
- During the pandemic, even the mid-term and final exams were conducted through LMS.
LINE Groups:
- The lecturers create separate LINE groups for each course, in order to communicate with the students regarding subject matters.
- The students were also encouraged to contact the instructors especially advisors anytime they are in need.
Facebook:
- Nowadays, most of the students are more active in Facebook than any other social media and so some lecturers also used this platform to communicate with the students.
This is how the learning resources are aligned with the digital social context.
11. Unit cost analysis and cost effectiveness of the program/curriculum are performed.
The TQF2 mentions the unit cost analysis and cost efficiency of the program/curriculum.
Self-Assessment
|
Goal |
Performance (Qualitative) |
Self-Assessment |
||
|
…5 item… |
IQA(1-11) |
1,2,3,4,5,6,7,8,9,10,11 |
11 items |
5 mark |
|
AUN-QA(1-9) |
1,2,3,4,5,6,7,8,9 |
level 3 |
||
Evidence
| Evidence No. | List of evidences |
| 8.1.1.1 | Campus Facilities 360 Virtual Campus Tour |
| 8.1.1.2 | College Library |
| 8.1.1.3 | Facilities & Other Learning Support |
| 8.1.1.4 | Digital Technology General Guideline from IT Department/MIS |
| 8.1.1.5 | STIC’s Health Guidelines STIC Safety Precautions |
| 8.1.1.6 | Digital Learning Resources |
| 8.1.1.7 | Computer Laboratory |
| 8.1.1.8 | IT Support Testimonials |
| 8.1.1.9 | Facilities and infrastructure |
| 8.1.1.10 | Learning Resources |
| 8.1.1.11 | TQF2 |
Self-Assessment
| Self-Assessment | IQA | AUN-QA |
| Indicator 8.1 | 5 | 3 |