Criterion 8 – Output and Outcomes
Requirements for AUNQA Criterion 8
8.1 Pass and dropout rates
The pass rate, dropout rate, and average time to graduate are shown to be established, monitored, and benchmarked for improvement.
Diagnostic questions
- Does the programme have an efficient system to monitor the pass rates and dropout rates of students?
- What does the programme think of the pass rates? If not satisfactory, what measures are taken to improve the pass rates?
- What is the dropout rate? Are there explanations for the dropout rate?
- Does the department know where the dropout students go to?
- What does the department think of the average time to graduate?
- What measures have been taken to promote graduation and to shorten the average time to graduate?
- What effects do these measures have?
8.2 Employability
Employability as well as self-employment, entrepreneurship, and advancement to further studies, are shown to be established, monitored, and benchmarked for improvement.
Diagnostic questions
- What percentage of graduates find a job within six months of graduation over the past five years? What percentage of graduates found a job within one year of graduation?
- What percentage of graduates are still unemployed one year after graduation?
- Do the graduates get jobs easily? What are the career prospects of the graduates over the last five years?
8.3 Research and creative work
Research and creative work output and activities carried out by the academic staff and students, are shown to be established, monitored, and benchmarked for improvement.
Diagnostic questions
- What types of research activities are carried out by the students? Are these activities aligned to the expected learning outcomes and the vision and mission of the university and faculty?
- What types of research activities are carried out by academic staff? Are these activities aligned to the vision and mission of the university and faculty?
- What is the level of research grants and how is it utilised?
- What is the number of research papers published? Are the research papers published in national, regional, and/or international journals?
8.4 Outcomes achievement
Data are provided to show directly the achievement of the programme outcomes, which are established and monitored.
Diagnostic questions
- Is the quality of the graduates satisfactory?
- Do the achieved standards match the expected standards?
8.5 Stakeholders’ satisfaction
Satisfaction level of the various stakeholders are shown to be established, monitored, and benchmarked for improvement.
Diagnostic questions
- What mechanisms are available for staff to express their satisfaction or dissatisfaction about the programme, resources, facilities, processes, policies, etc?
- What indicators are used to measure and monitor the satisfaction level of staff?
- What initiatives are carried out to raise the satisfaction level of staff? Are they effective?
- Does the department know what students think about the courses, programme, teaching, examinations, etc?
- How does the department cope with the feedback and complaints from students?
- What is the opinion and feedback of the graduates about the competencies that they have acquired?
- How is feedback from the alumni used to improve the programme?
- Are employers satisfied with the quality of the graduates?
- Are there any specific complaints about the graduates
- Are specific strengths of the graduates appreciated by the employers?
Scoring for TRSU QA
| TRSU QA score | 1 | 2 | 3 | 4 | 5 |
| Items showing QA practice | 1 item | 2 items | 3 items | 4 items | 5 items |
Report on QA practice to fulfil Criterion 8
8.1 Pass rate, dropout rate and time to graduate are monitored and benchmarked for improvement
The pass rate, dropout rate, and average time to graduate are shown to be established, monitored, and benchmarked for improvement.
Program report
There is an established system in the program to keep track of students’ performance, dropout, and graduate rates. The following table shows the number of students in different academic years including the change in student numbers.
| Number of Students who were admitted and enrolled per Academic Year | ||||||||
| Year of Admission | Number of Students Enrolled | Intensive Enrollment | YEAR 1 | YEAR 2 | YEAR 3 | YEAR 4 | No. of Graduates | Drop out Percentage |
| No.of students per year | ||||||||
| 2018 | 27 | 15 | 12 | 9 | 8 | 7 | 5 | 53.53% |
| 2019 | 15 | 6 | 4 | 3 | 2 | 2 | 2 | 66.67% |
| 2020 | 18 | 7 | 4 | 3 | 3 | 3 | – | 57.10% |
| 2021 | 2 | – | – | – | – | – | – | 100% |
| 2022 | 9 | 3 | 3 | – | – | – | – | 100% |
| Total | 44 | 16 | 11 | 6 | 5 | 5 | 2 | 75.46% |
The program committee meeting decided to take the initiative along with the marketing team to improve the student intake. So, one of the lecturers was deputed to coordinate with the marketing team to guide the new students when they visit the college. The program committee conducts the orientation program every year to explain about the opportunities in the aviation field and career guidance to the students. So, the dropout is minimized, and the students are focused to join the core industries for their internship and job.
8.2 Graduate employability is monitored and benchmarked for improvement
Employability as well as self-employment, entrepreneurship, and advancement to further studies, are shown to be established, monitored, and benchmarked for improvement.
Program report
The program has a system and mechanism for student employability to benchmark, monitor and further develop the system based on the outcomes. All the graduates are 100 % employed in Accounting, and Audit Firm which is the main reflection of the program’s Mission and Vision of STIC B.Acc.
| The employment rate of the graduate in the last five year | |||
| Academic graduate on year | Number of graduates | Get a job / self-employed | Percentage of employment |
| 2018 | – | – | – |
| 2019 | – | – | – |
| 2020 | 2 | 2 | 100 % |
| 2022 | 5 | 5 | 100 % |
| 2023 | 2+1 | 2+1 | 100 % |
Employment Status by the STIC Accounting Graduates:
| No. | Grad. Year | Student ID | Student’s Name | Company |
| 1 | 2020 | 172231001 | SUPHANAN KAEWNOY | Bara Windsor Company |
| 2 | 2020 | 172231002 | Piyapat Sriwoarakul | MUANG THAI Life Insurance |
| 3 | 2022 | 182231001 | PHIRAIPORN SAEHER | Dream Destiny Company (DDES Accounting) |
| 4 | 2022 | 182231005 | RUNGPLOY NETKLIN | Karin Audit |
| 5 | 2022 | 182231009 | SUPHITCHAYA WANTHONGSUK | Rodl & Partner, Ltd. |
| 6 | 2022 | 182231011 | BANTITA PAINSAP | Land and Houses Company Limited |
| 7 | 2023 | 182231012 | SUPANNEE BANGKERD | Baltiphong Securit Company Limited (new) |
| 8 | 2023 | 192231004 | MOOKRADA NISANTA | PK Audit Limited |
| 9 | 2023 | 192231002 | SUNISA JANSONGSRI | PK Audit Limited |
8.3 Research and creative work output by staff and students are monitored and benchmarked
Research and creative work output and activities carried out by the academic staff and students, are shown to be established, monitored, and benchmarked for improvement.
Program report
As per the requirement of our academic programs, all of the students must enroll in research courses during their 4 years of study plan.
The curriculum has a research and innovation plan and a meeting to follow up on the research and innovation work of instructors before the start of the academic year to know the research needs and innovations of the faculty . Program instructors are encouraged to conduct cross-sectional research and explore external research funds from various sources. The research progress is monitored periodically in order to know the results before the end of the academic year and send the results to the research department of the college.
As for students, the thesis course is designed to conduct research on real-world business problems. The instructor in seminar course and thesis advisor support students to pass through the different stages of research work.
8.4 The achievement of programme outcomes shown by data are established and monitored
Data are provided to show directly the achievement of the programme outcomes, which are established and monitored.
Program report
The Bachelor of Accountancy program’s expected outcomes are attained by the graduates, including mean score of perceived achievement of overall PLOs more than 4.00 of 5.00, the average time to graduate is between 4 to 5 years, and percentage of employment is 100%.
The results of the satisfaction of employers towards our student performance show that program expected learning outcomes are achieved. The faculty has conducted employer’s Satisfaction of our student’s performance at work. The average score of the survey in the three (3) categories is Very Good Satisfaction.
As shown in the data below, the assessment results of student’s learning outcomes in all aspects are higher than 3.51
The five 5 aspects of learning outcomes in accordance with the Thai Qualifications Framework for Higher Education are based on the Employers. The table below shows the graduate quality assessment:
1. Learning outcome 5 domain (Moral and Ethics, Knowledge, Cognitive Skill, Interpersonal Skill, Numerical and IT Skill)
| Five (5) Learning Outcomes | Program |
| Bachelor of Accountancy | |
| 1. Moral and Ethics | 4.1 |
| 2. Knowledge Skill | 3.9 |
| 3. Cognitive Skill | 4 |
| 4. Interpersonal Skill | 4.3 |
| 5. Numerical and Information Technology Skill | 3.9 |
| Average | 4.04 |
2. Three aspects of learners’ outcomes in accordance with the ONESQA (Person Learner, Co-creator, and Active Global Citizen)
| ONESQA Learning | Program |
| Bachelor of Accountancy | |
| 1. Learner Person | 4.30 |
| 2. Co-creator | 3.90 |
| 3. Active citizen | 4.50 |
| Average | 4.23 |
3. Basic skills in English and 21st-century learning outcome:
| 21st Century and English Skills | Program |
| Bachelor of Accountancy | |
| 1. English Language | 4.00 |
| 2. Learning skills and innovation | 4.10 |
| 3. Media and technology skills | 3.90 |
| 4. Skills in living and profession | 4.00 |
| Average | 4.00 |
8.5 Stakeholders’ satisfaction is monitored and benchmarked for improvement
Satisfaction level of the various stakeholders are shown to be established, monitored, and benchmarked for improvement.
Program report
The course has a process of collecting the opinions of stakeholders through a survey process using an online system. The curriculum collects opinions from stakeholders in order to improve the teaching and learning process to meet the needs.
Primarily two major stakeholders are involved in providing opinions on different aspects, the faculty members and the students.
The program committee considers all the survey seriously and keep an eye on the scores. Any satisfaction score below 3.51 is raised to the program meeting and immediately addressed to improve the situation.
Evidence
| No. | Evidence and link to google drive files |
| 8.1 | Pass rate and Dropout rate and average graduate period |
| 8.2 | Employment Survey Results of Graduates |
| 8.3 | Research and Creative Work Output |
| 8.4.1 | Employment Survey Results of Graduates |
| 8.4.2 | satisfaction of employees to graduates |
| 8.4.3 | Academic Services Outcomes |
| 8.4.4 | Arts and Culture Learning Outcomes are Shown |
Assessment score
| Requirements | Self score | Asses sors’ |
| 8.1 The pass rate, dropout rate, and average time to graduate are shown to be established, monitored, and benchmarked for improvement. | 1 | |
| 8.2 Employability as well as self-employment, entrepreneurship, and advancement to further studies, are shown to be established, monitored, and benchmarked for improvement. | 1 | |
| 8.3 Research and creative work output and activities carried out by the academic staff and students, are shown to be established, monitored, and benchmarked for improvement. | 1 | |
| 8.4 Data are provided to show directly the achievement of the programme outcomes, which are established and monitored. | 1 | |
| 8.5 Satisfaction level of the various stakeholders are shown to be established, monitored, and benchmarked for improvement. | 1 | |
| Overall score (see table below) | ||
Scoring rubrics
| TRSU QA score | 1 | 2 | 3 | 4 | 5 |
| Items showing QA practice | 1 item | 2 items | 3 items | 4 items | 5 items |