Criterion 8 – Output and Outcomes

Criterion 8 – Output and Outcomes

Operational Result

8.1. The pass rate, dropout rate, and average time to graduate are established, monitored, and benchmarked for improvement.

Evidence: List of Graduates

Benchmarking of Students’ Admission, Drop – out, Retention and Passed

Table 8.1(1): 

Accepting Year	2019	2020	2021	2022	2023
2019	11	09	07	07	07	All Passed
2020		04	03	03	03	All Passed
2021			01	01	01	Pursuing
2022				05	05	Pursuing
2023					00	Not applicable
TOTAL	11	13	11	16	16

Benchmarking of Students’ Rate of Admission, Drop – out, Retention and Passed

Table 8.1(2): 

Year	Percentage of Students Admitted [A], Drop-out [D], Retained [R], Passed [P] (per Academic Year)
	2019				2020				2021				2022				2023
	A	D	R	P	A	D	R	P	A	D	R	P	A	D	R	P	A	D	R	P
2019	36.7			100
2020		18.2	81.8		13.3			100
2021		18.2	81.8			25	75		3.33			0
2022		18.2	81.8			25	75			0	100		16.7	0	100	0
2023														0	100		0	0	0

8.2 Employability as well as self-employment, entrepreneurship, and advancement to further studies, are shown to be established, monitored, and benchmarked for improvement.

Employability as well as self-employment, entrepreneurship, and advancement to further studies

Employability as well as self-employment, entrepreneurship, and advancement to further studies, are shown to be established, monitored, and benchmarked for improvement.

It is done meticulously and can be realized from the relevant evidences.

8.3 Research and creative work output and activities carried out by the academic staff and students, are shown to be established, monitored, and benchmarked for improvement.

Research and creative work output and activities carried out by the academic staff and students

Research and creative work output and activities carried out by the academic staff and students, are shown to be established, monitored, and benchmarked for improvement.

Programme includes three courses – research, project and seminar in two semesters where students study about the relevant topics and pursue research and project works and learn how to present in a seminar. Topics of research and project may be chosen from the subjects of study they were being taught or from teaching internship programme.

8.4 Data are provided to show directly the achievement of the programme outcomes, which are established and monitored.

Achievement of the program outcomes

Data are provided to show directly the achievement of the program outcomes, which are established and monitored.

The BEDM programme expected outcomes of 4 aspects attainment of the graduates, including mean score of perceived achievement of overall PLOs. The results of the satisfaction of employers towards our student performance, Table below, show clearly that program expected learning outcomes are achieved. The faculty has conducted employer’s Satisfaction of our students’ performance at work for 5 years of comparative view. The comparative view of average scores of the survey in the three (3) aspects shows Very Good Satisfaction.

As shown in the data table below, the assessment results of students learning outcomes in all aspects are higher than 3.51.

The five 5 aspects of learning outcomes in accordance with the Thai Qualifications Framework for Higher Education. our graduates participated in the survey. The table below shows the graduate quality assessment, a comparative view for 5 years of survey which clearly shows a gradual achievement of results:

Table: Employers’ Satisfaction Survey on Graduates’ Services for 5 Years

Part – 1: Satisfaction on Graduates’ Characteristics [as per Desirable Learning Standards of Graduates]

Serial	Item Description	2019	2020	2021	2022	2023
1.	Moral & Ethics	4.00	4.00	4.10	4.21	4.23
2.	Knowledge	4.00	4.20	4.23	4.25	4.28
3.	Intellectual Skills	4.20	4.00	3.89	4.00	4.12
4.	Interpersonal Skills & Responsibilities	3.74	4.20	4.16	4.16	4.17
5.	Numerical Skills in using Media & Technology	3.64	4.00	4.18	4.20	4.20
Total Mean Score		3.92	4.08	4.11	4.16	4.20

Part – 2: Learners’ Satisfaction with Graduates [as per Results of Learners] [as per ONESQA]

Serial	Item Description	2019	2020	2021	2022	2023
1.	Knowledgeable Person	4.20	4.40	5.00	4.40	4.42
2.	Creativity / Innovation	4.00	4.00	4.20	4.36	4.38
3.	Strong Citizen	4.20	4.40	4.20	5.00	5.00
Total Mean Score		4.13	4.27	4.47	4.59	4.60

Part – 3: Satisfaction of English Language Proficiency and 21^st Century Skills of Graduates

Serial	Item Description	2019	2020	2021	2022	2023
1.	English Language	4.40	4.00	4.00	4.18	4.18
2.	Learning Skills and Innovation	4.14	4.20	4.28	4.20	4.21
3.	Media and Technology Skills	3.80	4.00	4.00	4.20	4.22
4.	Skills in Living and Profession	4.00	4.40	4.56	4.61	4.63
Total Mean Score		4.08	4.15	4.21	4.30	4.31

Satisfaction level scale: 

4.01 – 5.00 = Very Good

3.01 – 4.00 = Good

2.01 – 3.00 = Fair

0.00 – 2.00 = Need Improvement

8.5 Satisfaction level of the various stakeholders are shown to be established, monitored, and benchmarked for improvement.

Satisfaction levels of the various stakeholders

Satisfaction levels of the various stakeholders are shown to be established, monitored, and benchmarked for improvement.

Satisfactions of various stakeholders are properly and meticulously monitored and benchmarked for improvement as can be followed very clearly from the relevant survey reports depicted in Table 8.5(1) to Table 8.5(7) below.

Table 8.5(1): Student Satisfaction Survey on Learning Support for 5Years

Serial	Item Description	2019	2020	2021	2022	2023
1.	Library Services	4.73	4.79	4.80	4.78	4.86
2.	Physical Services	4.69	4.70	4.80	4.86	4.84
3.	Education Facilities	4.82	4.87	4.90	4.96	4.97
4.	Safety Facilities	4.71	4.93	4.90	4.87	4.89
5.	Student Accommodation	4.92	4.83	4.90	4.94	4.95
6.	Advisor service	4.79	4.63	4.78	4.85	4.88
7.	Information Service	4.72	4.85	4.89	4.96	4.89
8.	Academic Development	4.93	4.97	4.99	4.98	4.98
9.	Physical Environment	4.91	5.00	5.00	4.93	4.94
10.	Other Services	4.95	4.96	5.00	5.00	5.00
Total Mean Score		4.82	4.85	4.90	4.91	4.92

Table 8.5(2): Student Satisfaction Survey towards Programme Management for 5Years

Serial	Item Description	2019	2020	2021	2022	2023
1.	Officers’ Services Factors	4.73	4.78	4.80	4.84	4.85
2.	Procedures and Steps of Services	4.80	4.82	4.81	4.78	4.79
Total Mean Score		4.76	4.80	4.80	4.81	4.82

Table 8.5(3): Lecturer Satisfaction Survey on Learning Support for 5Years  

Serial	Item Description	2019	2020	2021	2022	2023
1.	Library Services	4.92	4.82	4.85	4.87	4.87
2.	Physical Services	4.71	4.85	4.87	4.84	4.82
3.	Education Facilities	4.66	4.78	4.79	4.83	4.90
4.	Safety Facilities	4.77	4.82	4.84	4.86	4.89
5.	Student Accommodation	4.97	4.93	4.95	4.89	4.90
6.	Advisor service	4.61	4.78	4.80	4.87	4.89
7.	Information Service	4.73	4.79	4.83	4.89	4.89
8.	Academic Development	4.92	5.00	4.93	5.00	5.00
9.	Physical Environment	4.99	5.00	5.00	4.96	4.94
10.	Other Services	5.00	5.00	5.00	5.00	5.00
Total Mean Score		4.83	4.88	4.89	4.90	4.91

Table 8.5(4): Lecturer Satisfaction Survey on Course Management for 5Years

Serial	Item Description	2019	2020	2021	2022	2023
1.	Management and Staff Development [for relating to roles and responsibilities]	4.74	4.84	4.89	4.95	4.95
2.	Management and Staff Development [for directing and monitoring coursework related to teaching and learning]	4.76	4.93	4.95	4.93	4.96
3.	Teaching Process	4.78	4.87	4.89	4.94	4.96
4.	Learning Support	4.61	4.88	4.92	4.97	4.98
5.	Advisor System and Independent Study	4.75	4.96	4.98	4.92	4.92
Total Mean Score		4.73	4.89	4.93	4,94	4.95

Table 8.5(5): Student Survey on 21^st Century Skills for 5Years

Serial	Item Description	2019	2020	2021	2022	2023
1.	Learning and Innovation Skills	3.81	3.94	4.16	4.12	4.18
2.	Information, Media and Technology Skills	4.15	4.10	4.17	4.29	4.32
3.	Life and Career Skills	4.01	4.23	4.57	4.65	4.66
Total Mean Score		3.99	4.09	4.30	4.35	4.37

Table 8.5(6): Students’ Satisfaction Survey on Buddy System for 5 Years

Serial	Item Description	2019	2020	2021	2022	2023
1.	Role of Buddy System and students’ support	4.97	5.00	5.00	5.00	5.00
2.	Effects of Buddy System in students’ learning and students’ participation	5.00	5.00	5.00	5.00	5.00
Total Mean Score		4.99	5.00	5.00	5.00	5.00

Table 8.5(7): Employers’ Satisfaction Survey on Graduates’ Services for 5 Years

Part – 1: Satisfaction on Graduates’ Characteristics [as per Desirable Learning Standards of Graduates]

Serial	Item Description	2019	2020	2021	2022	2023
1.	Moral & Ethics	4.00	4.00	4.10	4.21	4.23
2.	Knowledge	4.00	4.20	4.23	4.25	4.28
3.	Intellectual Skills	4.20	4.00	3.89	4.00	4.12
4.	Interpersonal Skills & Responsibilities	3.74	4.20	4.16	4.16	4.17
5.	Numerical Skills in using Media & Technology	3.64	4.00	4.18	4.20	4.20
Total Mean Score		3.92	4.08	4.11	4.16	4.20

Serial	Item Description	2019	2020	2021	2022	2023
1.	Knowledgeable Person	4.20	4.40	5.00	4.40	4.42
2.	Creativity / Innovation	4.00	4.00	4.20	4.36	4.38
3.	Strong Citizen	4.20	4.40	4.20	5.00	5.00
Total Mean Score		4.13	4.27	4.47	4.59	4.60

Part – 3: Satisfaction of English Language Proficiency and 21^st Century Skills of Graduates

Serial	Item Description	2019	2020	2021	2022	2023
1.	English Language	4.40	4.00	4.00	4.18	4.18
2.	Learning Skills and Innovation	4.14	4.20	4.28	4.20	4.21
3.	Media and Technology Skills	3.80	4.00	4.00	4.20	4.22
4.	Skills in Living and Profession	4.00	4.40	4.56	4.61	4.63
Total Mean Score		4.08	4.15	4.21	4.30	4.31

Evidence

ID_Evidence	Name_Evidence
8.1	List of Graduates MIS System Student Profile Student Monitoring System
8.2	2023 Graduate Employment Record
8.3	Faculty of Education Academic Expo Student Activities and Student-led projects
8.4	Students & Alumni Performance that directly show the achievement of the Programme Outcomes Learning Outcomes: Survey from employers 1 TOEIC Exam Scores 2 Government Exam for Assistant Results 3 Student Awards & Recognitions 4 Employer’s Satisfaction Results
8.5	Results of Various Stakeholders Satisfaction towards our Alumni and Graduating Students Stakeholder’s Satisfaction Results 1 Employers Satisfaction Survey Results 2 School Mentor & University Supervisor Evaluation Result

Self-Assessment

Requirements	Result	Score
8.1 The pass rate, dropout rate, and average time to graduate are shown to be established, monitored, and benchmarked for improvement.	/	1
8.2 Employability as well as self-employment, entrepreneurship, and advancement to further studies, are shown to be established, monitored, and benchmarked for improvement.	/	1
8.3 Research and creative work output and activities carried out by the academic staff and students, are shown to be established, monitored, and benchmarked for improvement.	/	1
8.4 Data are provided to show directly the achievement of the programme outcomes, which are established and monitored.	/	1
8.5 Satisfaction level of the various stakeholders are shown to be established, monitored, and benchmarked for improvement.	/	1
Overall		5