Criterion 2 – Programme Structure and Content
AUNQA requirements for Criterion 2
2.1 Transparency
The specifications of the programme and all its courses are shown to be comprehensive, up-to-date, and made available and communicated to all Stakeholders.
Diagnostic questions
- How are the expected learning outcomes translated into the programme and courses?
- What information is documented in the programme and course specifications?
- How are their contents made up-to-date and comprehensive?
- What is the process for reviewing the programme and courses specifications?
- How are the programme specifications published and made available (or known) to stakeholders?
2.2 Alignment to learning outcomes
The design of the curriculum is shown to be constructively aligned with achieving the expected learning outcomes.
Diagnostic questions
- Do the contents of the programme reflect the ELOs?
- How are teaching and learning methods and student assessment selected to align with achieving the ELOs?
2.3 Stakeholders’ input
The design of the curriculum is shown to include feedback from stakeholders, especially external stakeholders.
Diagnostic questions
- What are the roles of the stakeholders in the design of the curriculum?
- What are external stakeholders’ feedback related to the curriculum?
- How are the feedback incorporated in designing the curriculum?
2.4 Course contribution
The contribution made by each course in achieving the expected learning outcomes is shown to be clear.
Diagnostic questions
- Does the content of each courses reflect the expected learning outcomes?
- How are the expected LOs allocated to the courses?
- How do the CLOs of each courses contribute to achieving PLOs?
2.5 Courses progression
The curriculum is required to show that all its courses are logically structured, properly sequenced (progression from basic to intermediate to specialized courses), and are integrated.
Diagnostic questions
- How are the courses logically structured and sequenced (progression from basic to advanced courses)?
- How are the courses integrated?
- Is there a logical relationship among the basic courses, intermediate courses and advanced courses? What is it?
2.6 Curriculum options
The curriculum is shown to have option(s) for students to pursue major and/or minor specializations.
Diagnostic questions
- How does the programme offer major and minor specialisations?
- Is there a proper balance between the specific and general courses?
- What is the explanation for the programme structure?
2.7 Curriculum review and improvement
The programme and its curriculum is reviewed periodically following an established procedure and that it remains up-to-date and relevant to industry.
Diagnostic questions
- What is the procedure for periodical review of the curriculum?
- How are the programme and courses evaluated? Is the evaluation systematic?
- How are the academic staff and students involved in evaluating the curriculum and courses?
- How are the programme and curriculum revised to remain up-to-date and industrial relevant? Is the external stakeholders involved?
- Is benchmarking used in the review and revision of the curriculum? What benchmark?
Scoring for TRSU QA
| TRSU-QA score | 1 | 2 | 3 | 4 | 5 |
| Items showing QA practice | 1 item | 2 items | 3 items | 4-5 items | 6-7 items |
AUNQA scoring rubrics
A seven-point rating scale used for AUNQA assessment is described below.
1. Absolutely inadequate
The QA practice to fulfil the criterion is not implemented.
There are no plans, documents, evidences or results available.
Immediate improvement must be made.
2. Inadequate and improvement is necessary
The QA practice to fulfil the criterion is still at its planning stage or is inadequate where improvement is necessary.
There is little document or evidence available.
Performance of the QA practice shows little or poor results.
3. Inadequate but minor improvement will make it adequate
The QA practice to fulfil the criterion is defined and implemented but minor improvement is needed to fully meet them. Documents are available but no clear evidence to support that they have been fully used. Performance of the QA practice shows inconsistent or some results.
4. Adequate as expected
The QA practice to fulfil the criterion is adequate and evidences support that it has been fully implemented. Performance of the QA practice shows consistent results as expected.
5. Better than adequate
The QA practice to fulfil the criterion is better than adequate. Evidence supports that it (the QA practice) has been efficiently implemented. Performance of the QA practice shows good results and positive improvement trend.
6. Example of best practice
The QA practice to fulfil the criterion is considered to be example of best practices in the field. Evidences support that it has been effectively implemented.
Performance of QA practice shows very good results and positive improvement trend.
7. Excellent (example of world-class or leading practice)
The QA practice to fulfil the criterion is considered to be excellent or is an example of world-class practices in the field. Evidences support that it has been innovatively implemented.
Performance of the QA practice shows excellent results and outstanding improvement trends.
How to write a response to the criterion requirements
- The response should describe a QA practice that the program do to fulfil the criterion. The QA may be a PDCA (plan-do-check-act) process to ensure the quality, and include documentation, evidence and result of the implementation.
- The response should illustrate clearly what the QA mechanisms or instruments are; when, where, by who, and how they are implemented and managed to fulfil the criteria.
- The response should identify and evaluate problems or issues that are not addressed, and indicate how the problems will be dealt with. The diagnostic questions in each of the criterion requirements may help identify the problems.
- To be concise and factual, the response should focus on information or data (or objective evidence) that directly addresses the criteria, and provide trends and statistics to show achievement and performance.
How the QA practice fulfil the criterion
Quality assurance practice should have QA plan that evaluates and may modify organization’s procedures to ensure that they provide the desired results. It includes documentation for the planning, implementation and assessment procedures for a project, process or any QA activity. To fulfil requirement 1.1 Outcomes formulation, for example, the QA plan should provide information to answer the following questions.
- What procedure does the program use to formulate the expected learning outcomes?
- Is a learning taxonomy used to write the statement of LOs? What taxonomy and how is it used?
- Is the taxonomy used for program or course learning outcomes, or both? Why?
- What are the objectives in terms of the quality of the learning outcomes (e.g. transparency, ease of assessment, the extent of alignment, enabling hierarchy, effectiveness, clarity to the stakeholders)?
- What is the process used to ensure that the quality objectives are met?
- What is a method used to measure the achievement of the quality objectives?
Operational Results
2.1 The specifications of the programme and all its courses are shown to be comprehensive, up-to-date, and made available and communicated to all stakeholders.
Based on the OHEC guidelines, the Bachelor of Science Aeronautics program is designed by the college and approved by the Ministry of Higher Education, Science, Research and Innovation. The course focuses on outcome-based education to prepare students to face challenges across the globe. Study visits and invited talks were arranged for the students to gain real-time experience thereby correlating their classroom knowledge to improve their higher-order thinking skills to handle the real-time situation when they go for a job after the completion of the course. The teachers were also well experienced and had undergone training, workshops, and seminars to improve their skills to teach modern technologies about the aviation industry. The AR program PLOs and CLOs are focused on the betterment of students’ high-level thinking, to expand their wide opportunities and to give the best learning experience.
In order to keep the curriculum up-to-date, modern and industry oriented, experts from Aviation school and industries, Academicians, graduates and Alumni were invited.
The courses are designed and formulated based on the industry’s current expectations and requirements. The old curriculum had a narrow path for pilot studies. After having consecutive meetings and discussions with various stakeholders of the program, the academic council decided to have three major career paths for students. As a result of this the new curriculum was framed, wherein the students were given the freedom to choose their own career paths in the final year. The three new career focused majors were based on flying, other aviation jobs (such as Ground handlers, Flight operations etc.) and aviation technical English. Such changes were communicated to the stakeholders as follows:
|
Stakeholder |
Mode of Communication |
|
Students |
Orientation |
|
instructors |
Orientation, department meetings Internship visits |
|
Internship hosts |
Hardcopy/Softcopy are sent through the interns |
|
employer |
Through Alumni |
|
Ministry of higher education |
TQF2 |
|
Flight schools |
During study visits |
2.2 The design of the curriculum is shown to be constructively aligned with achieving the expected learning outcomes.
The Bachelor of Science AR program curriculum is framed based on the Program Learning Outcome which is derived based on the institutional vision and mission.
The Course Learning Outcomes are based on the five major domains namely moral and ethics, knowledge and understanding, cognitive, and interpersonal skills, and numerical and information literacy skills. The CLOs are framed in such a way that they are aligned with the PLOs. The program instructors make sure that the lesson learning outcomes are aligned with CLOs when they make their teaching plans. This is how the design of the curriculum aligned with the expected learning outcomes.
PLOs and CLOs are focused to improve the student’s attitude, behavioural, knowledge, problem-solving skills, teamwork and coordination. Based on the student’s skills their teaching strategies are modified to improve the student’s skills in all aspects. Their skills are evaluated and improved by the formative and summative assessment methods. The teachers and academic staff created a good bonding with the stakeholders to collect their feedback and expectation in the courses. Every semester students submit their online course evaluation survey. This feedback and data are reviewed by the course coordinator to revise the CLOs and PLOs.
|
Course Learning Outcomes |
Program Learning Outcome |
||
|
Learning Outcome 1 Moral and Ethics |
|||
|
E1 – Aware of the value and morality, ethics, sacrifice and honesty |
· Have morals and ethics · Discipline in the study and life Responsibility towards oneself and society · Good personalities and able to express themselves appropriately |
||
|
E2 – Be disciplined, punctual and responsible for oneself and society. |
|||
|
E3 – Respect the rules and regulations of the organization and society |
|||
|
E4 – be able to analyze the impact of the aviation industry on individuals organizations and society |
|||
|
E5 – having academic and professional ethics |
|||
|
Learning Outcomes 2 Knowledge learning outcomes |
|||
|
K1 – Have knowledge and understanding of key principles and theories in the content studied. |
· Have basic knowledge of mathematics and basic science including starting to learn about the basic rules of aviation, airports · Have additional basic knowledge of air navigation and air traffic, Aircraft structure and materials, aviation regulations · Professional knowledge in the aviation industry, aviation regulations and safety · Knowledge of various systems of the plane and human factors affecting flight · · Have knowledge and understanding of aviation accident investigation principles, and learn various systems of aircraft |
||
|
K2 – Be able to analyze problem and, understand and explain aviation requirements. |
|||
|
K3 – Able to apply knowledge, skills and use of appropriate tools to solve problems. |
|||
|
K4 – Be able to analyze, design, and improve aviation management systems to meet professional requirements. |
|||
|
K5 – Be able to integrate knowledge in the study with knowledge in other fields. Related |
|||
|
Learning Outcomes 3 Cognitive skills learning outcomes |
|||
|
C1 – Develop concepts with careful consideration. under the sufficiency of information and systematically |
Able to apply basic knowledge of human factors in aviation, flight safety Have in-depth knowledge and skills in specific professional subjects and air navigation management such as meteorology, aircraft components and systems, flight performance aircraft performance control Preparation of aviation information and airport management Have sufficient knowledge and skills for further study at a higher level |
||
|
C2 – be able to solve problems with scientific processes |
|||
|
C3 – be able to solve complex problems in learning management Propose solutions and lead to creative solutions. |
|||
|
C4 – Possess intellectual leadership in creative thinking and visionary development of learning management. |
|||
|
Learning Outcomes 4 Interpersonal Skills and Responsibilities |
|||
|
I1 – Able to communicate with a wide range of people and able to converse effectively in both Thai and foreign languages |
Have knowledge and skills, good human relations high responsibility, professional ethics, have a high level of English language skills and practice to take the exam and become a pilot Air Cargo Aviation Support Officer or related businesses |
||
|
I2 – can provide assistance and facilitate resolving various situations in the group both in the role of leader and team member |
|||
|
I3 – Able to use knowledge in science to guide society on appropriate issues. |
|||
|
I4 – Be responsible for one’s own actions and responsible for work in the group. |
|||
|
Learning Outcomes 5 Numerical Analysis, Communication and Information Technology Skills |
|||
|
N1 – Skilled in using statistical or mathematical techniques to make creative decisions in interpretation. and suggest ways to solve problems or disputes |
Be able to search for information and knowledge Able to present or communicate in English |
||
|
N2 – Be able to communicate effectively both verbally and in writing. Know how to choose and use presentation styles that are suitable for different problems and audience groups. |
|||
|
N3 – Able to select suitable information technology and communication techniques for data collection interpreting and communicating information and with caution Be deliberate in sharing information with others. This includes interacting with other people online. |
|||
|
N4 – Able to produce video or infographics Without copying other people’s work and having the right copyright |
|||
2.3 The design of the curriculum is shown to include feedback from stakeholders, especially external stakeholders.
The curriculum is revised based on the comments from employers, graduates, study visit supervisors, Internship supervisors, industrial experts, and students’ feedback to fulfill the current and future expectations of the industry. The stakeholders are requested to submit the survey forms through various communication channels such as the mail and google docs.
|
Stakeholder |
|
Students |
|
instructors |
|
Internship hosts |
|
employer |
|
Ministry of higher education |
|
Flight schools |
The department has already implemented the stakeholder’s suggestion during the new curriculum revision in 2020. during this curriculum revision, the AR major introduced the 3 major career elective subjects based on the stakeholder and review committee meeting suggestions. These 3 major electives focus on pilot training, aviation communication, and other aviation fields. so the students can choose their elective subjects based on their willingness to find their future career path. Also, we collected suggestions and opinions to update the curriculum for the next academic year – 2024.
Suggestions from the stakeholders to implement the updation in the upcoming revision:
- Incorporate the ICAO safety procedures and policies in the cargo handling subject.
- Incorporate the more advanced detailed contents of meteorological studies in aviation metrology subject.
2.4 The contribution made by each course in achieving the expected learning outcomes is shown to be clear.
The AR program committee has the responsibility to evaluate and measure all the courses that are aligned with PLO to achieve the ELO. The course structure is framed and aligned with respect to the PLO. Also, the subjects are focused on generic and specific courses to teach the fundamental skills followed by the higher-order thinking skills in specific subjects. All these generic and specific courses have the major and minor learning outcomes to achieve the expected learning outcome.
The instructors follow these outcomes during the lesson plan preparation and assigning the tasks to the students. These outcomes are mentioned in the TQF3.
|
Domain |
Moral and Ethical |
|
Cognitive / Intellectual |
Interpersonal Skills and Responsibility |
Numerical and Information Literacy |
|
Major |
· 1.3. Reflective act of compliance or positive inclination toward rules, regulations and custom of the organization and society |
· 2.3. Practical understanding to apply relevant knowledge, skills and tools to solve the problems · 2.5. Integrated and applied knowledge of the major subjects and their applications to other relevant subjects |
· 3.2. Effective use of scientific methodsto solve problems |
· 4.2. Helpful contribution and facilitation in situational problem solving as a team leader or team member |
|
|
Minor |
· 1.1. Rationale and reflection based on honesty and integrity, self-sacrifice and moral or ethical choices · 1.2. Personal appearance in terms of self-discipline and punctuality(and responsibilities for profession and society) · 1.4. Self-perception about impact or contribution that one’s major subjects have toward people, organization and society 1.5. Reflective practice and ethical decision based on academic and professional codes of ethics |
· 2.1. Sound knowledge and understanding about principles and theories of the subject(s) · 2.2. Analytical thinking and understanding to elaborate in academic terms the requirements of aeronautics · 2.4. Analytical understanding to help design or improve the management practice of aeronautics to meet the new regulations |
· 3.1. Conceptual and systematic thinking based on available information · 3.3. Problem solving skills that can resolve complex scenarios of learning into creative solutions · 3.4. Creative thinking and intellectual leadership in terms of innovative and visionary teaching & learning |
· 4.1. Effective communication with range of people in Thai and English · 4.3. Contribution to the society scholarly guidance in issues related to the subject matters · 4.4. Accountability to self-responsibility and group performance |
· 5.1. Skillful use of essential tools readily available to accomplish tasks involving computers · 5.2. Creative problem solving skills based on mathematical information or applied statistics · 5.3. Effective verbal or written communication with appropriate use of presentation media · 5.4. Appropriate use of information and communication technology |
2.5 The curriculum to show that all its courses are logically structured, properly sequenced (progression from basic to intermediate to specialised courses), and are integrated.
- The Bachelor of Science AR program is composed of – general education, major courses, required courses, and professional elective subjects.
- The B.Sc. AR program study plan requires 8 semesters.
- Each study year plan integrates general education with major and required courses properly sequenced from introduction as basic knowledge to reinforcement and mastery as a specialized aviation program.
- The first-year study plan offered general education courses to cultivate the skill for global citizens and introductory science courses.
- The second and third-year study plan offers general education for enhancing lifelong learning, core and required aeronautics courses that cover the performance and technical aspects of flying.
- The fourth-year term 1 offers three different professional group electives for the students to choose their own career path.
- Term 2 offers internship training for the students wherein they were allowed to get trained in the industry in order to gain real-time experience.
- In addition to this, the program also helps the students to develop their 21st-century skills through various activities throughout their four years study program inside the college describe what the program has done with respect to this criterion.
2.6 The curriculum to have option(s) for students to pursue major and/or minor specialisations.
The Bachelor of Science AR program offers six credits for free elective courses. The students can choose any courses available in the college. The old curriculum was framed mainly for the pilot career. In order to provide wider opportunities for the students, the new curriculum was designed in such a way that the students can choose any one of the three professional elective groups in their final year. The three streams were the flying group, the other Aviation jobs group and the Aviation English group. The students who wish to become a pilot can proceed with the pilot stream if they qualify for the Medical Class 1 exam. If not, they can opt for the other Aviation job group so that they can still work in the Aviation industry once they graduate. The students who are interested in Aviation Technical English Group can opt for that so that they can also work with Airport and Airline jobs mainly related to communication in Technical English.
2.7 The programme to show that its curriculum is reviewed periodically following an established procedure and that it remains up-to-date and relevant to industry.
System and Mechanism
- The curriculum or program designates a plan for the new curriculum or program development or revision of the current curriculum.
- The curriculum or program organizes assessments of achievement based on the objectives of the current curriculum.
- The curriculum or program takes the results of the achievement assessment based on the objectives of the current curriculum and information survey from those involved with the program or stakeholders such as entrepreneurs, graduates, professional organizations, graduate users, etc. and global and economic trends in society including opportunities and threats into the considerations of new curriculum or program development or revision current curriculum.
- The curriculum or program approves and appoints the committee those who come either from inside or outside the college to develop, design/update the curriculum according to the criteria of the College.
- The appointed committee develops or improves the curriculum according to the philosophy, objectives, structure and course content of the curriculum and curriculum standards criteria and manages to be a curriculum document.
- The appointed committee develops or improves the curriculum according to curriculum standards criteria.
- The committee conducts the public hearing meeting to review the draft revised/improved curriculum prior to submission to the faculty for approval.
- The committee proposes the draft revised/developed curriculum to the faculty for approval.
- The faculty submits and presents the draft revised/developed curriculum to the College Academic Council for approval.
- The College Academic Council submits and presents the draft revised/developed curriculum to the College Council for approval.
- The curriculum can be implemented after the College Council’s approval.
- The College submits to the Office of Higher Education Commission for acknowledgement of the curriculum.
Assessment of the Process
- During the study visit to Bangkok Flight Services, the stakeholders suggested that it is better if the students learn more about Air cargo documentation, especially the airway bill and dangerous goods handling regulations.
- During the program committee meeting, the lecturers were advised to teach recent technological advancements related to aviation industry.
Improvement
As per the suggestions from the stakeholders,
- Aj. Praveen had planned to implement the teach about airway bill in a detailed manner. Also, he had decided to teach the dangerous good regulations in the Cargo handling subject.
- Aj. Mari had planned to implement the teach about Innovations in passenger service in the Aeronautical Industrial Innovation subject.
Result:
The students who had got the internship in the cargo department and passenger services performed well in terms of cargo documentation & dangerous goods and passenger services. This is learned from the interns and the supervisors.
Evidence
| ID_Evidence | Name_Evidence |
| 2.1 | 2.1.1. Curriculum Revision Meeting Order 2.1.2. Lecturer orientation report 2.1.3. Student orientation report 2.1.4. Communication to employer 2.1.5. Graduate survey |
| 2.2 | 2.1.1. TQF-3- Learning Activities and Assessment Method Alignment with the Learning Outcomes 2.1.2. Curriculum Mapping |
| 2.3 | 2.2.1. Student Testimonials 2.2.2. Internship Monitoring Report 2.2.3. Employer Satisfaction Survey 2.2.4. Internship Supervisor Evaluation Report 2.2.5. TQF5 |
| 2.4 | Curriculum Mapping TQF3 -Learning Outcome PLO vs CLO mapping |
| 2.5 | 2.5.1. Program Structure 2.5.2. Yearly Study Plan 2.5.3. Internship Objectives |
| 2.6 | 2.6.1. TQF02- 3 New Professional Groups |
| 2.7 | 2.7.1. TQF3 cargo handling & Aeronautical Industrial Innovation subject 2.7.2. Interns feedback 2.7.3. Sample presentation of interns 2.7.3. Interns supervisors report |
Assessment scores
| Requirements | Self score | Assessors’ |
| 2.1 The specifications of the programme and all its courses are shown to be comprehensive, up-to-date, and made available and communicated to all stakeholders. | 1 | 1 |
| 2.4 The contribution made by each course in achieving the expected learning outcomes is shown to be clear. | 1 | |
| 2.2 The design of the curriculum is shown to be constructively aligned with achieving the expected learning outcomes. | 1 | 1 |
| 2.3 The design of the curriculum is shown to include feedback from stakeholders, especially external stakeholders. | 1 | |
| 2.5 The curriculum to show that all its courses are logically structured, properly sequenced and integrated. | 1 | 1 |
| 2.6 The curriculum to have option(s) for students to pursue major and/or minor specialisations. | 1 | 1 |
| 2.7 The programme to show that its curriculum is reviewed periodically following an established procedure and that it remains up-to-date and relevant to industry. | 1 | 1 |
| Overall | 5 | 5 |