Indicator 7.1 Students (Support Services)
For criteria 7 and 8, it is assessed using the Office of Permanent Secretary of Higher Education, Science, Research, and Innovations standards.
| Score 1 | Score 2 | Score 3 | Score 4 | Score 5 |
| Has action 1 item | Has action 2 item | Has action 3-4 item | Has action 5-6 item | Has action 7-8 item |
For AUN-QA, criteria 1 to 6 are assessed at 7 levels.
Performance
1. The program communicates the student intake policy, admission criteria, and admission procedures clearly.
The program together with the college set up the admission policy which includes criteria, and qualifications for the prospeet learners: The number of learners is in accordance with the number that is approved by the Ministry of Higher Education and the Teacher Council of Thailand. The assessment process is designed by the program such as in-depth interview, and entrance examination (in case of the number of applicants are much more than stated amount in TQF2) all processes and criteria are clearly announced and published in various digital applications and a publication materials.
2. Planning of services and support services are sufficiency and quality services.
The college provides academic and non-academic support services including information and communication technology, a learning management system, a learning resource center, the internet which covers all areas of the college, computer laboratories, research center, sports center, dormitories within the campus, health, and wellness benefits, food and refreshment center, printing shop, and religious prayer rooms.
3. Student progress is systematically recorded and monitored. Feedback to students and corrective actions are made.
The college sets up the STIC MIS system for all learners and staff. They are able to access 24 hours a day and 7 days a week (24/7). The learners are able to check their learning outcomes progress, academic performance, and competency development. All data are recorded safely and systematically in the college MIS database and cloud computing. The learners and program are able to take action in case some data are not corrected.
Learners who have less learning outcomes will be supported in a timely manner by the advisors of the program and the college.
4. Co-curricular activities and other student support services are available to improve the learning experience and employability.
Learners in this program are invited to attend extracurricular activities to develop professional careers. Through webinars, seminars, and Educational Expo which are arranged in the second semester of every academic year.
5. The competencies of the support staff rendering student services are clearly identified to ensure smooth and efficient delivery of the services.
Non-academic staff competency is set in order to provide service efficiently and effectively. All competencies are set in the staff manual. They are recruited with the qualifications that match those services.
6. Student support services are subjected to evaluation and benchmarking in order to improve continually.
Annually, non-academic staff performance is assessed and evaluated in terms of service delivery or performance from the learners and the program. The program will give feedback to staff and make suggestions for improvement.
7. To meet students’ needs, public hearings, analyzing, and feedback are made.
Learners need and other stakeholders needs are collected through various tools each year. The program will call for a meeting to consider the assessment and results. This program sets up many channels to address all needs, complaints, and suggestions such as email, LINE group application, Facebook, talk in person, in-depth interviews, and focus group interviews. Learners are able to participate in that kind of meeting
8. Students’ consulting and advising are made in order to have students succeed in education.
Advisory committee are set up and assigned advisors to every learner. This committee will monitor and follow up learners in an appropriate number of advisees. Advisor and advisee can contact each other at the agreed convenient time.
Self-Assessment
|
Goal |
Performance (Qualitative KPI (items)) |
Self-Assessment |
||
|
…5 item… |
IQA(1-8) |
1,2,3,5,6 |
….5…item |
…4..mark |
|
AUN-QA(1-6) |
1(3), 2(3), 3(2) |
level……1……. |
||
Evidence
| Evidence No. | List of evidences |
| 7.1.1.1 | – ประกาศเปิดรับสมัครนักศึกษา ป.บัณฑิต 2565 – ปฐมนิเทศนักศึกษาปีการศึกษา 2565 |
| 7.1.1.2 | – ตารางการจัดการเรียนการสอน ปีการศึกษา 2565 (1) – ตารางการจัดการเรียนการสอน ปีการศึกษา 2565 (2) |
| 7.1.1.3 | – ตารางการจัดการเรียนการสอน ปีการศึกษา 2565 (1) – ตารางการจัดการเรียนการสอน ปีการศึกษา 2565 (2) |
| 7.1.1.4 | ตัวอย่างผลงานนักศึกษา E-portfolio |
| 7.1.1.5 | แบบประเมินความพึงพอใจผู้ใช้ |
| 7.1.1.6 | แบบประเมินความพึงพอใจผู้ใช้ |
| 7.1.1.7 | วิจัยเชิงประเมิน |
| 7.1.1.8 | – การเตรียมความพร้อมก่อนสอบใบประกอบวิชาชีพครู – โครงสร้างการทำข้อสอบ – แนวปฏิบัติในการทำข้อสอบแบบเลือกตอบ – การกำกับดูแลคุณภาพผู้เรียน |
Self-Assessment
| Self-Assessment | IQA | AUN-QA |
| Indicator 7.1 | …5… | …1… |