Component 8: Learning Supports

Indicator 8.1 Supporting Materials (Facilities and Infrastructure)

For criteria 10 and 11, it is assessed using the Office of Permanent Secretary of Higher Education, Science, Research, and Innovations standards.

Score 1Score 2Score 3Score 4 Score 5
Has action 1 item Has action 2-3 itemHas action 4-5 item Has action 6-8 itemHas action 9-11 item

AUN-QA based criteria

AUN-QA Criterion 7 – Facilities and Infrastructure

For AUN-QA, criteria 1 to 9 are assessed at 7 levels.

Performance

1. The physical resources and facilities are sufficient.

The curriculum or program has been prepared with adequate resources to impart in the learning process. The faculty members  who are enriched with the education experience are engaged in program. There are few students in the program the resources are adequate. The curriculum or program is equipped with modern classroom with projectors, sound systems, laboratory and high-speed internet for their teaching-learning activities.It has  a central library with contemporary books, e-books,  journals related to the field of education, learning management, and other related fields of study that will contribute to the teaching and learning process and a e library is available for students to log in to look for books they need.                                                           

 The curriculum or program full-time lecturers and students are asked to adapt latest knowledge and make use of it with understanding.The curriculum or program used STIC Moodle online learning portal designed to enhance the knowledge of the lecturers and the students. The instructors will be uploading their lectures, quiz, assignments etc. in the Moodle for the students to check different available resources, take examination and interact with the lectures regarding their studies and other related activities. The google classroom of lecturers responsible for the programs  is well prepared for easy access of materials used in the learning process such as course syllabus containing the design of the course, course references, course content and assessment methods and measurements.  The  new students are trained by the IT personnel to reduce their stress in the usage of the google classroom. 

The MEd -LMS has a website that connects the  students and the lecturers especially  those on thesis writing.The curriculum or program has a committee to advise and require full-time lecturer to acquire books to be used on the subject they are going to teach.The curriculum or program full-time lecturers planned and arranged appointment with schools so that the students can have real time visiting, training and studying there.The curriculum or program head expressed the approval on the purchased related textbooks and reference books.  The curriculum or program give emphasis on various improvements pertaining to educational facilities and activities for academic development thus suggestions of full-time lecturers would be incorporated in the next academic year. The collaborative advising  platform was developed by the dean. Work integrated learning model was planned

As a result. the following were attained:

  1. Latest edition of books are acquired and are now available to use by lecturers and students..
  2. Latest  online references are uploaded into the google classroms 
  3. The presentations of lecturers are easily accessible in the google classroms
  4. The assessment methods such as quizzes and projects can easily be accessed including feedback by the lecturer on how to improve their projects.
  5. Students on the thesis writing were able to get better advise on the development of their concept.
  6. Students in the program integrate their learning with classroom experience so their worksites serve as a laboratory to apply the theory.

An Assessment plan of  resource sufficiency is stipulated in TQF section 6.4

 Target

Action

Evaluation

Adequacy, the convenience of  equipment in classrooms  and seminar rooms

Check if media devices are working well  Explore the needs of Teachers

survey of the satisfaction  and opinions of users

Adequacy  of up-to-date  of library resources

Explore the need of the resources

Check the need if granted

Academic staff sufficiency

 Survey the number of classes vis a vis the  number of lecturers

Monitor  lecturers workload

 Sufficiency of budget ofr operation

Cost-benefit analysis  of materials

Review the programs budget

2. The up-to-date laboratories and equipment are readily available and effectively deployed.

TThe MEd learning management program normally has students who are already in the field of teaching; thus, work integrated learning (WIL) is the mechanism that is introduced. The program manager advises lecturers  to integrate the learning process  with their experiences at work, which is believed to be the best laboratory for their learning.  The classrooms are provided with individual  equipment  such as the DLP and speakers for use during  classes.   The program manager can monitor the process in the google Classroom, where assignments and activities are linked in their work or via their  portfolio report. The dean advises  the faculty members to have more  work integrated learning (WIL).  As a result, Students find learning more meaningful if the processes in the classroom are linked to their  workplaces.Easy access to equipment is generally observed.

3. A digital library is set-up, up in keeping with progress in information and communication technology.

MIS had set up a digital library for the college. The link is disseminated to all stake holders for easy access. These are disseminated to students for their perusal. Lecturers may suggest e books for the course that are updated and can be acquired for their specific course. As a result,some updates were made. Suggest to students the open resources materials which are updated and free for use.

4. The information technology systems are set up to meet the needs of staff and students.

The following processes were done: 

  1.  At the beginning of the term, the new students of the program MEd Learning Management Science  are designated student ID to be able to access the  MIS  of  St Theresa international College for easy communication and access of the system. There is also a method to communicate the process by which thesefacilities, like Google classroom is managed
  2.  WiFi is available for all staff, faculty members and students in all areas of the college.
  3. The MIS also has a mechanism where all the course offerings will be assigned to each faculty member and the course descriptions and learning outcomes are provided  which serves as a guide for the preparation of the learning plan ( TQF 3).  Past learning plans can also be seen as a reference for the new lecturer handling the course. The course coordinator checks the TQF3 for possible suggestions of improvement before approving 
  4. The MIS sets up google classrooms for each course offerings per term  and moodle ( assessments). The google classroom enrolls all students, deans,  program coordinators and  and lecturers.
  5. The lecturer can upload all the materials needed for the course. Attendance of students can also be marked in the system, and students can also monitor their absences in the system.  The lecturer can also assess students in the system by uploading the syllabus ,  activities, quizzes, projects, and assignments, and can give feed back and scores for each student’s work.
  6. Student can communicate to the teacher personally in the system after receiving feedback on their work.
  7. The MIS also has  a system to input grades directly by the registration office.  and students can receive their grades using the system.
  8. The student can access their grades online when the office of registration releases the grades.

 As a result, the MIS office is a central system, however, it can still accommodate the few students  in the program in terms of any complaints and reporting of problems.  The students and staff can personally report the problems. There is a system for assessing the IT facility. The program coordinators can access and assess  immediately if the materials uploaded in the system align with the learning outcomes. They can also assess if the materials are adequate for students convenience. Monitoring can be regularly done by just clicking into the system . The TQF 5  is used to review the learning process and grade at the end of the term . As a result, the system benefits all stakeholders, resulting in better processes. Problems are resolved in a timely manner  if they are not major problems.

5. The university provides a highly accessible computer and network to the campus community.

In the whole college, all  the offices are provided with wifi, printers and computers for staff and students. Each department has their own share of the wifi network ( students, faculty members and staff). The computer for students is available for use on scheduled times.  Students also have their own laptops when they work in the classroom. Faculty members have their own laptops for their own use but printers and other materials are provided. If there are repairs to be done,. The faculty members report to the department if there is a need for repair or replenishment of the equipment.

The IT department  reviews the comments  and finds improvements on the delivery of services . The IT department oversees the computer and network services. As a result, efficient delivery of these services is attainable due to personalized service because there is a manageable number of students.

6. The environmental, health and safety standards are defined and implemented.

Every year, during orientation of new students, the college reminds students of their role in the cleanliness and safety of the college.

Cleanliness and health Safety: The college ensures that all facilities and grounds are clean.The college has an in-house janitorial services to maintain cleanlines in the whole campus. Each building   has a designated set of personnel  to maintain cleanliness in specific floors. The university grounds are kept clean by a group of staff every day.  There is a  visible garbage segregation process and the garbage is managed by in-house personnel.  The college ensures availability of water for cleaning and flushing toilets.  These processes maintain  healthy environment for the college and all stakeholders. There is regular cleaning of all facilities to ensure that stakeholders are safe and healthy.

During orientation of new enrollees, the students are advised to minimize garbage, place their garbage in the right place, and cooperate in the endeavor by putting signs in strategic areas such as toilets and announcement boards.to maintain cleanliness.

No smoking signs are also placed all around the campus to meet the clean air act regulation.

Prevention of  accidents ( specifically)/road safety

The student body spearheaded by the SAO created campaign materials to wear helmets and practice safe-driving to prevent accidents.

Students are advised or reminded  to  be careful when crossing the roads. 

There are road signs in the college to remind motorists safe driving.

Prevention of disease 

During the pandemic, the college advised all stakeholders to follow the protocols established by the disease control department.  All employees of the college had been advised to avail of the vaccines and the college facilitated the availment of the vaccines.

Safety of the Campus

1. College has an army of security guards to maintain peace and order in the college.  There is twenty-four (24)- hour security service. CCTV cameras are placed in strategic areas for the safety of stake holders.

2. The  streets of the college are well lit with road signs to follow 

3. Signs for  fire exit areas are put on the walls.

4. Fire extinguisers , fire exit signs, fire alarms, and signs to prevent electrocution   are placed strategically.

The persons responsible meet to review the processes that are in place .Safety is assured in the campus

7. The university provides a physical, social, and psychological environment that is conducive to education, research, and personal well-being.

St Theresa international College is concerned with the welfare of all students, not just MEd – LMS students. The college has the following physical amenities for students to relax and enjoy their stay in the campus:

  1. Residence HALLS for students who live far from the school are provided with decent accommodations study onsite Saturdays and Sundays for a minimal fee.
  2. The college canteens and grocery store are open seven ( 7) days a week for students and staff.
  3. Aside from the canteens, there are vending machines for students to avail themselves of clean water and drinks.
  4. The dormitories are also provided with washing machines for students, staff and lecturers.
  5. The grounds provide parking spaces for vehicles.
  6. There are halls to hold events for student activities such as seminars, and other events such as co-curricular activities.
  7. There are grounds for sporting events such as basketball, volleyball and golf for students to relax during their free time.
  8. An indoor gym is available for students to exercise in, including tables for pingpong and a swimming pool in the same building.
  9. There are also covered spaces for students to hold group study and other sharing activities.
  10. The whole school, including the dormitories is equipped with internet so students can do internet research and submit requirements into the google classroom.
  11. A physical library managed by librarians is available where students can go and study and do research, in addition to the digital library
  12. A 24/7 security force is provided to ensure safety of the students and the whole campus.
  13. There is a chapel for christiansespeciallyr Catholics and a prayer room is also available for Muslim brothers and sisters.
  14. All the rooms are provided with projectors , speakers and boards to easily facilitate teaching and learning.
  15. All rooms are equipped with air conditioning to provide a comfortable venue for learning.
  16. Lecturers are provided with their own working table to work during office hours.
  17. There are specific offices of support staff to attend to students, such as the IT office, Student affairs office (SAO) and Registrar.

8. The competencies of the support staff rendering services related to facilities are identified to ensure efficient services.

It is the role of the HR to identify and review the competencies of staff providing services for the whole univeristy  not only in the program of MEd Learning Management System. The  Human Resource Development Office (HRDO) has standards for the qualification of potential new hires. the advertisement in the website lists the major qualifications specific for the job assignment.

  1. The  IT staff should be experts in their field.  
  2. The librarians should be  qualified to deliver library services 
  3. The Registrar should be an expert s in their own right.
  4. The janitorial services hires should be   efficient workers for maintenance of the whole campus and the room janitors also has room schedules for the proper monitoring of the airconditioning and lighting systems.
  5. Security officers are licensed  and  equipped with the expertise to maintain safety.
  6. SAO officers are qualified to deliver student guidance on activities and processes

9. The quality of the facilities is evaluated and improved.

 IT facilities  EVALUATION of their services by  the following:

  1. The IT system has a built-in evaluation system wherein faculty members can give an online evaluation 
  2. Faculty members can email or evaluate the IT facility  in the MIS 
  3. The IT personnel recieves the evaluation and suggestions or complaints 
  4. The IT personnel contact the faculty member and respond to the problem

 It reviews comments immediately and responds to problems.Problems on IT facilities  are immediately addressed, so there will be fewer delays.

 Other Facilities: Complaints can be reported for immediate response to the concerned personnel.

Dormitory: A complaint report can be filled out, and the person concerned can deliver the form to the dorm administrator.  The process flow is also posted on the wall to inform residents of the dormitory .

10. Learning resources are aligned to digital social context.

With the advancement of technology and the effect of the pandemic, the whole college, not just the MEd LMS program, was forced to go into on-line learning. the following was done to meet the digitalization of learning:

  1. A google classroom is set-up by the MIS for all courses offered.  The faculty members prepare the materials for teaching and learning and upload it to the google classroom. . 
  2. Students can submit their work in this facility and get feedback when work is returned.
  3. Lecturers provide resources to facilitate learning  and students can easily access this facility when they are enrolled in a course during the term.
  4. The dean ensures that the Google classroom is  well-prepared properly to facilitate learning.
  5. The dean also prepared a Google classroom to advise students for their practicum and thesis writing.
  6. Line groups and facebook pages are created for easier communication.
  7. The  Google Classroom can also facilitate communication between lecturer and student.
  8. The moodle@stic  is also a facility where students can take their examination online during the pandemic.

In the assessment for improvement, it was noticed that the processes are still not enough for the the digital learning resources in a social context so the dean of the college created a website for the MEd LMS Program, which is linked to all the google classrooms of the program. There is better digital connection between students , lecturers, program head and the dean of the college. The students are guided properly  in their learning .

11. Unit cost analysis and cost effectiveness of the program/curriculum are performed.

  1. The program  had stipulated the budget in managing the program  which wil serve as a basis of  the present cost analysis  ( TQF2, page 14)  
  2. The program continually monitors the cost analysis but it is the concern of upper management   There are fewer students enrolled in the program compared to the expected number of students so the concerned personnel continually increased their efforts in recruiting students to enrol in the program to ensure  number of students increased. 
  3. There is continuous recruitment of students in the program to be able to meet the projected cost benefit analysis

Self-Assessment

Goal

Performance (Qualitative)

Self-Assessment

…5 item…

IQA(1-11)

1,2,3,4,5,6,7,8,8,9,10,11 

11 items

5 mark

AUN-QA(1-9)

1,2,3,4,5,6,7,8,9

level 3

Evidence

Evidence No.List of evidences
8.1.1.1Sufficiency of physical facilities: There only 18 students in the MEd LMS so facilities are sufficient for these group. The only attend on Saturdays and Sundays .
Sample Statistics to show usage of computer
8.1.1.2Work Integrated learning ( Schools where they teach serve as their laboratory )
1. https://docs.google.com/presentation/d/1KmCW52ttQnnBmsSTby3U4coOV5Nu8aRh/edit?usp=drive_link&ouid=113867251761344712006&rtpof=true&sd=true
8.1.1.3Digital Libraryhttp://library.stic.ac.th/ulib6/
8.1.1.4google classrooms sample

MIS
8.1.1.5samplelassroomwith digital media
Sampleclassroom2 with digital media
8.1.1.6 Sample of signs to maintain cleanliness and safety1

Sample signage for cleanliness and health
8.1.1.7College Facilities :
8.1.1.8Sample Standard for recuits of employees
8.1.1.91. Evaluation link of the MIS for faculty members to use. This reminds the IT personal on how they will improve or fix the systems( Comments and suggestion section of the MIS seen by all faculty members

sample comments for improvement of the MIS1

Dormitory complaint report form
8.1.1.10sample google classroom for a course:in LM

Sample 2:

Website of the MEd LMS
8.1.1.11Unit cost analysis of the delivery of the program TQF 2 page 14 stipulates the budget in managing the program

Self-Assessment

Self-AssessmentIQAAUN-QA
Indicator 8.153

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